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$50k–$55k/yr
Full-time
high school, professional certificate
Posted 22h ago
~40 hrs/week
Responsibilities
The Community Manager is responsible for managing HOA client relationships, facilitating board meetings, and overseeing community operations including budgets and vendor contracts. They also handle homeowner inquiries, resolve maintenance or accounting issues, and ensure compliance with HOA documentation.
Requirements
Candidates should have 2-5 years of related experience and strong communication and organizational skills. Proficiency in Google Suite is required, and professional designations such as CMCA, AMS, or PCAM are preferred.
Full job description
Description
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Proficient with Google Suite applications including Gmail, Docs and Sheets
Communicate effectively in person or by using telecommunications with our Board of Directors (BOD), homeowners and fellow co-workers and generally enjoy working with a diverse clientele
Strong interpersonal, written and verbal communication skills required
Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
Strong decision-making, organizational and problem-solving skills
Support and provide efficient and timely communication to multiple Homeowner’s Association (HOA) Board of Directors (clients) needs, requests and action items.
Attend and facilitate Board of Directors meetings, annual meetings and special meetings as required (usually in the evening).
Ability to effectively manage multiple client relationships simultaneously.
Prepare all meeting material packets for all above mentioned meetings
Create budgets for communities in portfolio
Obtain and negotiate all vendor contracts i.e. (landscaping, maintenance etc.)
Ability to review, interpret and ensure compliance with HOA documentation
Ability to review, interpret and answer questions on Financial Documents
Assists clients with various HOA concerns and/or questions ranging from maintenance, accounting, violations, and other community issues.
Document and retain all communications between the Community Board Members, Vendors, and Support Teams
Assist and respond to all homeowners’ questions relating to statements, violations, maintenance and other questions pertaining to their HOA
Ability to research and obtain information to resolve homeowners’ needs
Conduct follow up on specific requests made to agent by home owners
Filing of Paperwork
Other tasks as assigned
Requirements
Strong communication skills
Strong ability to multitask
Strong ability to pay attention to detail
Retain and recall a large amount of detailed information
Move quickly and efficiently through assigned workloads
Demonstrate the ability to manage time in order to maximize the maintenance of on-going client relationships
Conduct appropriate for Business atmosphere
To be able to clearly comprehend the information over telephone
Utilize general office equipment i.e., telephone, fax, copy machine
Proper Grammar
Prior HOA experience a plus
General understanding of HOA documents helpful
Bi-lingual helpful
Location: Must be located in or near (Cincinnati, OH)
Education and Training:
High School Diploma
2-5 years related experience; or equivalent combination of education and experience
CMCA, AMS or PCAM Designation preferred
Adaptability:
Adapts to changing work demands.
Stays focused on own work when faced with challenges and/or difficulties.
Stays open to and learns from feedback.
Physical Activities
The following physical activities are necessary to perform one or more of the essential functions of this position.
Moves, lifts, carries supplies weighing less than 20 pounds without assistance.
Creates documents, reports, etc. using a computer.
Ability to enter and locate information on a computer.
Visually verifies and/or reads information.
Sits for an extended period of time.
Must be physically present in the office as the needs of the business dictates.
Related keywords
Community ManagerHOAGoogle SuiteGmailGoogle DocsGoogle SheetsBoard of DirectorsBudgetingVendor ContractsFinancial DocumentsClient RelationsCMCAAMSPCAMAdministrativeProperty Management
HOA Management (HOA) and Condominium Management
Cedar offers full-range, value-driven HOA and condo management solutions to residential and commercial properties in North and South Carolina, Tennessee, Alabama, Ohio, Kentucky, Indiana, West Virginia, Georgia and Virginia. Cedar is a full-service association property management company based in Charlotte, NC. Our experienced and certified property managers and community support staff are here to help you meet your community association goals, while reducing cost and saving you time.
We provide constant service with a quick and reliable response. Cedar Management utilizes cutting-edge technology that will allow complete control and visibility of your home owner association information. Whether providing financial reports, tracking of violations, or keeping up with your association members email addresses, we offer the best reporting, communications history, and tracking system in the industry. Cedar Management Group is a leader in property management and has been recognized for best-in-class service and value to HOA and property association customers.
Offices: 10610 Metromont Parkway Suite 204, Charlotte, NC 28269, US · 220 North Main Street, Suite 500, Greenville, SC 29601, US · 615 St George Sq, Suite 300, Winston-Salem, North Carolina 27103, US · 1320 Main Street, Suite 300, Columbia,, SC 29201, US · 28 Schenck Pkwy, Building 2B, Suite 200, Asheville, North Carolina 28803, US
HOA Management and Condominium ManagementManagement Consulting
How many Management & Leadership jobs are open in Cincinnati, OH right now?
There are currently 2,388 open management & leadership positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Cincinnati, OH?
Companies currently hiring include Fifth Third Bank, Medpace, Procter & Gamble, UC Health, TriHealth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Cincinnati, OH?
Yes — 621 of the 2388 open management & leadership positions offer remote or hybrid work (153 remote, 468 hybrid).
How do I apply for Management & Leadership jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.