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$75k–$80k/yr
Full-time
associate degree
Medical Insurance, Vision Insurance, Dental Insurance, Life Insurance, Paid Time Off, 401(K) With Company Match
Posted 22d ago
~40 hrs/week
Responsibilities
The Floor Manager supports daily operations by providing hands-on leadership during service and managing the guest experience. They are responsible for training front-of-house staff, strategizing operational efficiencies, and ensuring compliance with company standards.
Requirements
Candidates must have over five years of fine dining experience, including at least one year in a supervisory role, and possess expert spirits and cocktail knowledge. Required certifications include Food Handler and BASSET.
Full job description
Description
The Aviary is looking for a full-time Floor Manager to join our team! This role is responsible for supporting the daily operations of The Aviary while actively participating in floor service alongside the team. The Floor Manager plays a hands-on role in the guest experience, regularly serving on the floor while providing leadership and support to the front-of-house team. This position is responsible for strategizing the development of FOH team members, collaborating with the General Manager, and training staff on service standards, steps of service, and Standard Operating Procedures (SOPs). The Floor Manager maintains extensive knowledge of the food, beverage, and products being served, oversees the setup and breakdown of the dining room, and ensures compliance with The Alinea Group (TAG) standards. Additionally, this role is responsible for anticipating the needs of upper management while fostering staff morale, monitoring team performance, and ensuring the precise execution of service.
The Aviary reinvents the cocktail lounge, crafting modernist cocktails that are visually striking, flavorfully complex, and ready to be paired with a delicious pre-fixe or a-la-carte dining experience by The Alinea Group. Venture beneath The Aviary and you will find yourself in The Office, a vintage-inspired speakeasy that holds a rare collection of spirits to be enjoyed in your favorite cocktail or on the rocks. The Aviary was named Outstanding Bar Program in the U.S. by the James Beard Foundation in 2013. It won the coveted Spirited Award for the World’s Best Cocktail Menu in 2014 and has three times been featured on Drinks International’s The World’s 50 Best Bar list.
Primary Responsibilities
Work 5 services per week at the General Manager’s discretion.
Leads, alongside the GM and AGMs, a pre-service meeting to properly communicate to the service staff the special reservations, dietary restrictions, changes to food and beverage menu items, and expectations of the service ahead.
Assists the GM and TAG HR Team with the recruiting, training, professional development, and discipline of FOH staff.
Works cohesively with the FOH teams to prepare for service, breakdown service, and run service properly.
Leads by example and communicates daily with chefs and service teams to build a collaborative atmosphere for FOH/BOH.
Strictly adheres to alcohol serving regulations.
Secondary Responsibilities
Audits service areas for compliance with health department requirements of food and beverage safety and staff hygiene.
Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
Maintains thorough understanding of industry and stays abreast of industry trends.
Reports any maintenance deficiencies immediately to appropriate personnel.
Traditional floor management duties
Other duties as assigned by management
Essential Qualifications
Ability to communicate in proper English both verbally and in legible writing.
Expert spirits and cocktail training and knowledge.
Food Handler & BASSET Certification.
Five (5)+ years in FOH service in a fine dining atmosphere
One (1) year having been in a supervisory role.
Desirable Qualifications
Associate’s degree in Hospitality or related subject matter
Certification of previous training in liquor, wine, and/or food service.
Fluency in a foreign language.
Certification in CPR.
Knowledge of national and international restaurants/bars of similar award caliber, theme, and/or price point.
Physical Requirements
Must be able to work on your feet for at least 8 hours
Must be able to move, pull, or lift at least 35 pounds
Must be able to climb stairs multiple times per shift
Must be able to exert 15-20lbs of pressure
Must be able to use fine motor skills frequently
Benefits
Exempt Salaried position, starting at $75,000 - $80,000/year
Medical, vision, dental and life benefits available on the 1st month following full-time employment paid by the company 100% (restrictions apply)
Paid time off
401(K) with a company match of up to 4% of deferred earnings
CTA/Ventra discount available after 1 month of full-time employment
Employee Dining Discount, 20% to any Alinea Group restaurant
Referral Bonus Program available
The Alinea Group is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.
Must be eligible to legally work in the United States. We use E-Verify.
Related keywords
Fine DiningHospitalitySOPsBASSET CertificationFood Handler CertificationCPR CertificationFront Of HouseBack Of HouseCocktail LoungeSpeakeasyService StandardsStaff MoraleHealth Department ComplianceBeverage SafetyStaff HygieneModernist Cocktails
Since opening Alinea, we’ve built and operated Next, The Aviary, and Roister, wrote and produced two award-winning books, developed and implemented dynamically priced booking software for restaurants, as well as given talks on the culinary arts and business innovation around the world.
Alinea - 3 Michelin Star Restaurant
Next Restaurant - 1 Michelin Star Restaurant
Our core thoughts on the guest experience and cuisine can be summed up more simply than one might imagine: Fun and Delicious. Implementing that goal, however, requires imagination, hard work, and a dedicated team of nearly 300 people.
We are passionate about innovation in both the culinary arts and business and will continue to develop new restaurants, businesses, and do occasional consulting when unique, compelling opportunities can be created.
Offices: 1723 N. Halsted St., Chicago, IL 60614, US · 953 West Fulton Market, Chicago, Illinois 60607, US · 955 West Fulton Market, Chicago, Illinois 60607, US · 951 West Fulton Market, Chicago, Illinois 60607, US
How much do Management & Leadership jobs in Chicago, IL pay?
Based on 6310 listings with disclosed salaries, most management & leadership jobs in Chicago, IL pay between $65k–$180k per year. Individual offers vary with seniority, company size, and specialization.
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