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Jobs at East Lake (Now Hiring) — 4 open

East Lake logoEast Lake

Assistant Property Manager

East St. Louis, Illinois, United States · On-site

$40k–$50k/yr

Mid level

Assistant Property Manager We are seeking a motivated and organized Assistant Property Manager to support the daily operations of a residential/commercial property. The ideal candidate will have strong communication skil…

Skills: Rent Collection, Leasing Management, Tenant Relations, Maintenance Coordination, Yardi

East Lake logoEast Lake

Property Manager

Chicago, Illinois, United States · On-site

$50k–$65k/yr

Entry level

Overview: Someone who manages real estate for another person for compensation. The Property Manager will report directly to the Site Director or the Oversight Manager. He/she will conduct themselves in a professional man…

Skills: Property Management, Rent Collection, Tenant Relations, Recertification Process, Microsoft Excel

East Lake logoEast Lake

Part-time Development Clerk

Chicago, Illinois, United States · On-site

Entry level

Job Summary: To provide prompt and efficient administrative support for the Property Manager and their direct reports; and to help coordinate all activities related to the Property Management function at East Lake Manage…

Skills: Administrative Support, Document Production, Data Gathering, File Management, Scheduling

East Lake logoEast Lake

A/P Specialist

Chicago, Illinois, United States · On-site

Entry level

Fast-paced, high-volume property management company located in Chicago seeks positive, hardworking individual to process payables in its corporate office. Candidates will be responsible for processing vendor invoices, re…

Skills: Accounts Payable, Yardi Software, Invoice Processing, Vendor Management, Account Reconciliation

East Lake logo

Assistant Property Manager

East Lake

East St. Louis, Illinois, United States • On-site

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Mid level

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  • $40k–$50k/yr
  • Full-time
  • Posted 11d ago
  • ~40 hrs/week

Responsibilities

Support daily operations of residential and commercial properties by managing rent collection, leasing, and tenant relations. Coordinate maintenance requests, unit turnovers, and administrative tasks to ensure high property standards and resident satisfaction.

Requirements

Requires 3-5 years of experience in residential or high-rise property management with a strong background in hospitality and customer service. Proficiency in Microsoft Office is required, and experience with Yardi software is preferred.

Full job description

 

Assistant Property Manager

We are seeking a motivated and organized Assistant Property Manager to support the daily operations of a residential/commercial property. The ideal candidate will have strong communication skills, attention to detail, and the ability to manage leasing, tenant relations, rent collection, maintenance coordination, and unit turnovers in a fast-paced environment. This position requires a professional, customer-service-oriented individual who can work independently while supporting overall property operations and resident satisfaction.

Key Responsibilities

 Rent Collection & Delinquency Management

  • Responsible for collecting monthly rent payments and monitoring tenant balances both for residential and commercial tenants
  • Follow up on delinquent accounts through calls, emails, and notices

 Leasing & Occupancy

  • Assist with marketing available units and scheduling property tours
  • Respond to lease inquires and manage lead flow with prospective tenants
  • Process rental applications, background screenings, and lease paperwork
  • Coordinate unit turnovers between move-outs and new move-ins, including inspections, damage assessments, and scheduling necessary repairs or vendor services
  • Ensure vacant units are cleaned, maintained, and fully rent-ready in accordance with company standards prior to occupancy

Maintenance Coordination

  • Monitor and track work orders from submission through completion while maintaining quality control standards
  • Coordinate maintenance requests and schedule vendors or maintenance staff to ensure timely service completion
  • Assist with preventative maintenance programs, routine inspections, and overall property upkeep
  • Identify and report building, safety, and operational issues while helping ensure prompt resolution

 

 

Tenant Relations & Customer Service

    • Deliver an elevated resident experience through exceptional customer service, professionalism, and responsiveness
    • Address resident concerns with discretion, urgency, and effective problem-solving

Property Operations & Administration

  • Maintain organized tenant files, lease documentation, property records, and ensure compliance with company policies and fair housing regulations
  • Assist with invoice processing, vendor communication, budgeting support, and other day-to-day administrative operations
  • Prepare and track reports related to occupancy, delinquency, leasing activity, maintenance, and overall property performance
  • Manage the daily operations of a high-rise residential community, ensuring the property is maintained to the highest standards
  • Conduct routine property inspections to ensure company standards, curb appeal, cleanliness, and operational excellence are consistently maintained

Position Expectations

  • Demonstrate professionalism, discretion, and a hospitality mindset at all times
  • Maintain consistent attendance, punctuality, and responsiveness
  • Exhibit polished written and verbal communication skills with residents, ownership, staff, and vendors
  • Maintain professional business attire and executive presence
  • Ability to prioritize multiple responsibilities independently in a fast-paced environment
  • Flexibility to respond to after-hours emergencies when required
  • Reliable transportation and ability to travel locally as needed

Qualifications

  • 3–5 years of residential, condominium, or high-rise property management experience required
  • Proven experience in hospitality, resident relations, and team leadership
  • Strong administrative and customer service background
  • Proficiency in Microsoft Office Suite, including Word and Excel
  • Experience with property management software platforms (YARDI) preferred
  • Exceptional organizational, communication, and problem-solving abilities

Preferred Candidate Profile

The ideal candidate is proactive and detail-oriented that thrives in a residential environment and understands the importance of customer service, operational excellence, and resident satisfaction. They possess the professionalism, emotional intelligence, and leadership capabilities necessary to successfully assist in the management a high-end residential community while maintaining the highest standards of service and presentation.


Monday - Friday 8:30 a.m. - 5:00 p.m.

Related keywords

Property ManagementYardiResidential Real EstateCommercial Real EstateFair Housing RegulationsRent CollectionLeasingTenant RelationsMaintenance CoordinationUnit TurnoversHigh-Rise ManagementCustomer ServiceMicrosoft WordMicrosoft ExcelVendor ManagementOccupancy Tracking

About East Lake

LinkedInVisit site

Developing Communities - one person, one unit, one building at a time

Industry
Real Estate
Company size
501-1,000 employees
Founded
1983
Headquarters
Chicago, Illinois
LinkedIn followers
1,061

East Lake is a leader in providing quality real estate services, including property, facilities & construction management, development, owner's representation, and program management. East Lake has the talent and experience to develop and manage a wide range of real estate, from single family homes and condominiums to large facilities like airports, entertainment venues, shopping malls and office buildings.

Offices: Chicago, Illinois 60616, US

Property & facilities managementconstruction managementprogram managementand owner's representationConsulting
View all jobs at East Lake

About East Lake

LinkedInVisit site

Developing Communities - one person, one unit, one building at a time

Industry
Real Estate
Company size
501-1,000 employees
Founded
1983
Headquarters
Chicago, Illinois
LinkedIn followers
1,061

East Lake is a leader in providing quality real estate services, including property, facilities & construction management, development, owner's representation, and program management. East Lake has the talent and experience to develop and manage a wide range of real estate, from single family homes and condominiums to large facilities like airports, entertainment venues, shopping malls and office buildings.

Offices: Chicago, Illinois 60616, US

Property & facilities managementconstruction managementprogram managementand owner's representationConsulting
View all jobs at East Lake

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