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Charlotte, North Carolina, United States · Remote Solely
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · Remote OK
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Hybrid
Requistion ID: 83796 Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dent…
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
$96k–$192k/yr
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…
Skills: Strategic Sourcing, Category Management, Supplier Development, Contract Negotiation, Cost Modeling
Charlotte, North Carolina, United States · On-site
$28/hr–$32/hr
Service Manager Property: Rosewood Commons - Charlotte, NC Position Summary The Service Manager oversees the community’s physical assets, maintenance operations, apartment turns, preventive maintenance programs, vendor c…
Skills: HVAC Troubleshooting, Plumbing, Electrical Systems, Apartment Make-Readies, Staff Supervision
Charlotte, North Carolina, United States • On-site
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Accountable for ensuring the availability of discontinued, low-volume, and new HVAC components through supplier recovery and alternative sourcing. The role involves formulating short- and long-term strategies to mitigate risks and optimize costs for the Aftermarket RCD Business.
Requires a Bachelor's degree and at least 7 years of experience in sourcing or supply chain, with specific expertise in obsolete parts and HVAC components. Proficiency in SAP, Excel, and engineering change processes like PPAP is essential.
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About This Role
The Aftermarket Commodity & Sourcing Manager (NLA/NPI) is accountable to ensure the continued availability of service, aftermarket, and low-volume HVAC components that are otherwise discontinued. The primary focus of this position includes supplier recovery, identification of alternative sources, cost control, and risk mitigation to maintain ongoing support for legacy equipment as required. Additionally, this role encompasses sourcing and procurement activities for new product development and launches, representing CSA AM sourcing initiatives.
This position collaborates closely with Service Engineering, Quality, Product Management, Manufacturing, suppliers, and Distribution teams to prevent service disruptions, minimize customer downtime, and mitigate scenarios where unavailable parts would necessitate equipment replacement. The manager is also responsible for formulating both short- and long-term strategies to support the Aftermarket RCD Business.
Key responsibilities involve implementing, maintaining, and continuously enhancing systems and platforms. Building robust internal and external networks is essential; the manager promotes collaboration among suppliers, supply chain, engineering, quality, and product management within the aftermarket ecosystem. The manager cultivates strong supplier relationships, proactively identifies new and existing sourcing opportunities, and devises comprehensive strategies to strengthen supply chain resilience while optimizing product costs.
Job Description
Create a sourcing strategy for aftermarket parts that are discontinued, newly introduced, or from new suppliers.
Reduce the sales backlog of "No Longer Available" items to sustainable levels for maintenance.
Assess ongoing component support based on market demand, lifecycle, and risk.
Join the new part introduction board and align aftermarket planning with production launches.
Implement a category strategy for aftermarket parts in line with business objectives and HVAC market analysis.
Identify and approve alternate suppliers when OEMs or primary vendors exit.
Support dual-sourcing and last-time-buy options for aging parts.
Analyze buy versus make decisions for low-volume or legacy components.
Supplier & Cost Management
Coordinate supplier relationships for low-demand, high-risk parts
Find and oversee suppliers to ensure strong partnerships that deliver quality, competitive pricing, and prompt delivery.
Negotiate contracts and prices with vendors to safeguard the company's interests. Apply strategies to reduce costs while preserving product standards.
Work closely with vendors to optimize tooling reuse, decrease minimum order quantities, and accelerate lead times.
Oversee sourcing for low-volume, high-variety service portfolios where recovering costs is essential.
Assist in cost justification when service parts must be acquired at premium rates.
Cross-Functional Collaboration
Validate replacement parts' fit, form, and function with Service Engineering
Coordinate PPAP, deviation, and risk-based approvals with Quality for service-only parts
Assess service commitments, equipment life, and customer impact with Product Management
Help stabilize service inventory with Supply Planning and Distribution
Work with Supply Chain, Manufacturing, and Engineering to implement sustainable support solutions
Obsolescence & Lifecycle Management
Engage in obsolescence review procedures and conduct service impact evaluations
Provide support for decisions regarding component retirement, substitution, or redesign
Ensure documentation is maintained to substantiate sourcing decisions for audit and traceability purposes
New product Introduction
Work with engineers to ensure product design reflects aftermarket sourcing plans
Manage quotations, requisitions, and purchase orders for new parts and supplier setup
Coordinate with SIOP on inventory and logistics approaches.
Standardize sourcing processes, including procurement plans, NLA, and NPI
Support sourcing leads in contract negotiations and supplier policy development
Systems & Data
Maintain accurate sourcing data in SAP / MRP
Track part status (active, depleting, obsolete, superseded)
Provide sourcing input for service BOMs and service kits
Key Success Measures
Fewer service part shortages
Shorter lead times, better obsolete component availability
Stable service costs, less emergency sourcing
Higher customer uptime, less forced equipment replacement
Required Qualifications
Bachelor’s degree
7+ years of experience sourcing, supply chain, or service parts management
5+ years of experience with obsolete/legacy/low-volume parts (NLA)
3+ years of experience with HVAC components knowledge (commercial preferred)
5+ years of experience with engineering change, PPAP, deviation processes
5+ years of experience with SAP, Excel, and data analysis
Ability to travel in North America, up to 20% (international as needed)
Preferred Qualifications
Bachelor’s degree in engineering or supply chain
Master’s in engineering and or MBA
Service/aftermarket supply chain experience
Strong grasp of supplier risk, lifecycle sourcing, service support models
Knowledge of extended lifecycle equipment (15–30+ years)
Dual sourcing or rapid supplier transitions experience
Exposure to low-volume manufacturing (job shops, CNC, sheet metal, casting)
Employees are eligible for benefits, including:
Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.
Please click on the link to review the Job Applicant Privacy Notice.
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.
Offices: 13995 Pasteur Blvd, Palm Beach Gardens, Florida 33418, US
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