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Full-time
bachelor degree
Performance Bonuses, Target-based sales incentives, Medical Insurance, Social Insurance
Posted 6d ago
~40 hrs/week
Responsibilities
The Branch Manager is responsible for overseeing daily operations, inventory management, and ensuring service excellence while meeting sales and performance targets. They also provide leadership to the team, manage staff schedules, and ensure compliance with company protocols and safety standards.
Requirements
Candidates must be licensed pharmacists with 1-3 years of experience and strong leadership capabilities. The role requires excellent communication, problem-solving skills, and a proven ability to drive sales and manage team performance.
Full job description
Operational Management
Distribute overall and sub-targets received from the Area Manager fairly among shifts and team members.
Plan and coordinate shift schedules to ensure adequate staffing levels; submit finalized schedules to the HR Department.
Oversee the execution of daily operations to ensure service excellence and operational efficiency.
Supervise inventory activities, including daily stock checks and coordination with the Inventory Committee for adjustments.
Monitor stock levels and review inbound/outbound documentation to maintain accurate inventory records.
Ensure availability and proper organization of all official branch documents for presentation to relevant authorities when needed.
Ensure safety, functionality, and proper maintenance of fixed assets and facilities within the branch.
Cover pharmacist shortages when necessary to ensure uninterrupted branch operations.
Sales & Business Development
Ensure the achievement of monthly sales and performance targets (branch-wide and individual).
Monitor sales against KPIs such as push list, basket size, and new customer acquisition.
Develop and implement localized promotional campaigns to drive foot traffic and revenue.
Train and guide staff to improve upselling and cross-selling techniques.
Monitor daily target achievement and communicate progress to the team to foster accountability.
Staff Leadership & Development
Provide effective leadership to the team, fostering a positive work culture aligned with company values.
Identify, train, and prepare a deputy to manage operations during your absence.
Monitor staff performance across all shifts, with particular attention to night shifts.
Ensure the delivery team maintains proper grooming, dress code, and service quality standards.
Evaluate training needs of staff, coordinate with HR, and assess training effectiveness post-completion.
Compliance & Control
Enforce adherence to the company’s operating protocols and Code of Ethics.
Regularly monitor surveillance camera footage on designated screens to ensure staff adherence to company standards and operational protocols, with particular focus on night shift activities.
Verify that night shift employees fulfill duties listed in the Night Shift Service Logbook.
Conduct periodic audits of the main branch safe and ensure proper handover documentation across shifts.
Ensure all financial and inventory records meet audit and compliance standards.
Implement and monitor procedures that reduce discrepancies (e.g., avoid stock shortages, maintain accuracy thresholds).
Reporting & Communication
Submit detailed monthly performance reports to the Area Manager with action plans and timelines.
Communicate regularly with all team members and maintain 24/7 availability for urgent operational matters.
Review and respond to official branch emails daily to ensure timely coordination with other departments.
Maintain accurate documentation and submit periodic reports related to training, operations, inventory, and compliance
Requirements
Strong leadership and team management
Problem-solving and decision-making
Attention to detail and accuracy
Effective communication and active listening
Customer service orientation
In-depth pharmaceutical knowledge
Time management and prioritization
Positive and strategic thinking
Negotiation and persuasion skills
Strong sales acumen
Licensed Pharmacist
Benefits
Performance Bonuses
Monthly bonus system
Target-based sales incentives
Medical & Social Insurance
Social insurance coverage
Medical insurance (according to company policy & position level)
Related keywords
Operational ManagementInventory ManagementSales TargetsKPIsStaff LeadershipPharmacistComplianceBusiness DevelopmentPerformance ReportingAuditFixed AssetsPromotional CampaignsUpsellingCross-sellingCode of EthicsMedical Industry
we provide excellent customer service & we pride ourselves on the exceptional quality of products, professional advice
Industry
Retail Pharmacies
Company size
501-1,000 employees
Founded
1924
Headquarters
Bab El Louk, Cairo
LinkedIn followers
4,070
we are dedicated to providing excellent customer service and we pride ourselves on the exceptional quality of products, professional advice, healthcare
We offer wide range of products and services including delivery, Pet care, 24 hours a day,
Our staff are regularly and intensively trained to help customers with all aspects of healthcare needs
🏥 Who We Are – Delmar & Attalla Pharmacies
The story began in 1924 with the founding of Delmar Pharmacy on 26th of July Street in Downtown Cairo. In 1946, Attalla Pharmacy was established nearby on Sharif Street. Though unrelated, both pharmacies shared a commitment to exceptional service and built strong reputations, becoming landmarks in the area.
In 2001, the two pharmacies united under one entity—Delmar & Attalla—managed by Dr. Farouk Fouad Ibrahim, a respected figure in the field. The goal was to combine tradition with a modern work system that meets international standards while preserving the core values of the pharmacy profession.
Vision: our vision is to be the prominent name in our communities for being innovative and providing unparalleled patient care
Our Values:
Patient care: we are driven not by number, but quality of care that we provide
Offices: 12 Youssef El Gendy, Bab El Louk, Cairo 11513, EG
How many Management & Leadership jobs are open in Cairo, Egypt right now?
There are currently 1,379 open management & leadership positions in Cairo, Egypt listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Cairo, Egypt?
Companies currently hiring include Delivery Hero, PwC, Future Group Language Solutions, Grifols, Orange Business, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Cairo, Egypt?
Yes — 249 of the 1379 open management & leadership positions offer remote or hybrid work (60 remote, 189 hybrid).
How do I apply for Management & Leadership jobs in Cairo, Egypt?
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