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Full-time
bachelor degree
Competitive Salary, Performance-Based Incentives, Bonuses, Medical Insurance, Learning & Development Opportunities, Career Growth
Posted 1d ago
~40 hrs/week
Responsibilities
The Senior Operations Specialist monitors operational performance and analyzes large datasets to identify trends and inefficiencies. They are responsible for building automated reports, optimizing workflows, and ensuring compliance with standard operating procedures.
Requirements
Candidates must hold a bachelor's degree in a relevant field and possess 3–5 years of experience in operations or analytical roles. Proficiency in Excel, BI tools, and workflow automation platforms is required, along with strong problem-solving and communication skills.
Full job description
About iSchool
iSchool is a leading EdTech company dedicated to empowering students with future-ready technology skills. We are looking for a highly analytical and data-driven Senior Operations Specialist who is passionate about transforming operational data into actionable insights. This role is ideal for someone who enjoys working with reports, dashboards, KPIs, process optimization, and workflow automation to drive operational excellence.
Job Summary
The Senior Operations Specialist is responsible for monitoring operational performance, analyzing large volumes of operational data, ensuring compliance with standard operating procedures (SOPs), and driving continuous improvement across business operations. The ideal candidate has a strong data-driven mindset, enjoys working with reports and dashboards, and proactively identifies opportunities to automate repetitive processes, optimize workflows, and improve operational efficiency through data and technology.
Key Responsibilities
Monitor daily operational performance and ensure the smooth execution of business operations.
Analyze operational data, KPIs, and performance metrics to identify trends, inefficiencies, and opportunities for improvement.
Build, maintain, and automate operational reports, dashboards, and recurring performance reports.
Develop actionable insights and present recommendations to support data-driven decision-making.
Design and implement workflow automation solutions to improve operational efficiency and reduce manual work.
Monitor compliance with company policies, operational standards, and SOPs while identifying areas for process optimization.
Collaborate with cross-functional teams to improve operational processes and enhance service delivery.
Investigate operational issues, perform root cause analysis, and implement corrective and preventive actions.
Ensure data accuracy, consistency, and integrity across operational systems and reports.
Support the implementation of new operational initiatives, systems, automation tools, and process improvements.
Assist in onboarding and training team members on operational processes, reporting standards, and best practices.
Maintain comprehensive operational documentation, reports, and process updates.
* Perform additional operational duties as assigned to support business objectives.
Bachelor's degree in Business Administration, Operations Management, Data Analytics, Information Systems, or a related field.
3–5 years of experience in Operations, Business Operations, Process Improvement, or a similar analytical role.
Strong analytical thinking with a data-driven mindset and excellent problem-solving skills.
Advanced proficiency in Microsoft Excel (Pivot Tables, Power Query, advanced formulas) and Google Sheets.
Experience creating dashboards and reports using Power BI, Looker Studio, Tableau, or similar Business Intelligence tools is highly preferred.
Experience with workflow automation platforms such as Make, Zapier, Microsoft Power Automate, n8n, or similar tools is a strong advantage.
Experience working with CRM systems and operational management platforms.
Familiarity with SQL or database querying is a plus.
Excellent organizational, communication, and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
* Fluent in English, both written and spoken.
Competitive Salary.
Performance-Based Incentives & Bonuses.
Medical Insurance.
Learning & Development Opportunities.
* Career Growth in a fast-paced EdTech environment.
iSchool is #1 MENA EdTech Kids AI & Coding Platform that offers personalized online classes for kids from 6 to 18 year
Industry
E-Learning Providers
Company size
501-1,000 employees
Founded
2018
Headquarters
Cairo, New Cairo
LinkedIn followers
191,082
Total funding
$6M
iSchool is the #1 online Ai & coding platform in MENA for students aged 6 to 18, offering 1:1 or 1:many live coding classes in artificial intelligence, data science, game development, UI, UX, and cybersecurity. With 131,000+ graduates across 20+ countries. empowering students to pursue tech careers, freelancing opportunities, or even launch their own startups.
Offices: 5th settlement, Cairo, New Cairo 11865, EG
How many Management & Leadership jobs are open in Nasr City, Egypt right now?
There are currently 25 open management & leadership positions in Nasr City, Egypt listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Nasr City, Egypt?
Companies currently hiring include Wind Integrated Solutions, iSchool, AIS, Inc., Advansys, Wego.com, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Nasr City, Egypt?
Yes — 12 of the 25 open management & leadership positions offer remote or hybrid work (0 remote, 12 hybrid).
How do I apply for Management & Leadership jobs in Nasr City, Egypt?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.