Nasr City, Cairo, Egypt · Hybrid
About iSchool iSchool is a leading EdTech company dedicated to empowering students with future-ready technology skills. We are looking for a highly analytical and data-driven Senior Operations Specialist who is passionat…
Skills: Data Analysis, Process Optimization, Workflow Automation, Microsoft Excel, Google Sheets
Nasr City, Cairo, Egypt · On-site
About iSchool iSchool is a leading EdTech company dedicated to empowering students with future-ready technology skills. We are looking for passionate and motivated students to join our Product Team and gain hands-on expe…
Skills: React.js, Node.js, RESTful APIs, Database Optimization, Data Analytics
Nasr City, Cairo, Egypt · Hybrid
About the Role We’re looking for a Meta Ads Specialist to join our Performance Marketing team. In this role, you’ll be responsible for managing and optimizing our Facebook and Instagram campaigns to drive customer acquis…
Skills: Meta Ads, Facebook Ads Manager, Instagram Advertising, Audience Targeting, Campaign Optimization
Nasr City, Cairo, Egypt · On-site
About iSchool iSchool is a leading EdTech company dedicated to empowering students with future-ready technology skills. We're looking for a results-driven Telesales Team Leader to lead, coach, and motivate our telesales …
Skills: Telesales Management, Sales Coaching, Performance Management, KPI Tracking, CRM Systems
Nasr City, Cairo, Egypt · Hybrid
About the Role We’re looking for a CRO Specialist to join our Performance Marketing team. In this role, you’ll focus on improving our website and subscription journey to turn more visitors into registered users and payin…
Skills: Conversion Rate Optimization, A/B Testing, User Journey Analysis, GA4, Google Tag Manager
Nasr City, Cairo, Egypt · Hybrid
About the Role We’re looking for a Google Ads Specialist to join our Performance Marketing team. In this role, you’ll be responsible for managing and optimizing our Google Ads campaigns to drive quality traffic, leads, a…
Skills: Google Ads, Keyword Research, Audience Targeting, GA4, Google Tag Manager
Nasr City, Cairo, Egypt · Hybrid
About iSchool iSchool is a leading EdTech company helping students develop future-ready technology skills. We're looking for a Customer Excellence Specialist who is passionate about creating a smooth and enjoyable custom…
Skills: Chatbot Management, Customer Experience, Analytical Skills, Problem Solving, English Communication
Nasr City, Cairo, Egypt · Hybrid
Plan, launch, and optimize paid campaigns across Google Ads, Meta Ads, TikTok Ads, LinkedIn Ads, YouTube, and other digital platforms. Manage campaign budgets to maximize ROI and ROAS. Monitor campaign performance and ma…
Skills: Google Ads, Meta Ads Manager, TikTok Ads Manager, LinkedIn Campaign Manager, Google Analytics 4 (GA4)
Nasr City, Cairo, Egypt · Hybrid
Develop and execute iSchool's performance marketing strategy to support business growth. Plan, launch, and optimize paid campaigns across Google, Meta, TikTok, LinkedIn, YouTube, and other digital channels. Manage the di…
Skills: Performance Marketing, Google Ads, Meta Ads, TikTok Ads, LinkedIn Ads
Nasr City, Cairo, Egypt · On-site
About iSchool iSchool is a leading EdTech organization dedicated to empowering the next generation of tech talent across Egypt and the region. We provide innovative educational programs in programming, artificial intelli…
Skills: Lead Generation, Prospecting, Customer Engagement, CRM, Market Research
Nasr City, Cairo, Egypt · Hybrid
iSchool is looking for an experienced Junior Content Developer to lead the development of embedded systems and robotics educational content. This is a leadership role, where you will not only create high-quality technica…
Skills: Embedded Systems, Robotics, Curriculum Development, Embedded C/C++, Microcontrollers
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The Senior Operations Specialist monitors operational performance and analyzes large datasets to identify trends and inefficiencies. They are responsible for building automated reports, optimizing workflows, and ensuring compliance with standard operating procedures.
Candidates must hold a bachelor's degree in a relevant field and possess 3–5 years of experience in operations or analytical roles. Proficiency in Excel, BI tools, and workflow automation platforms is required, along with strong problem-solving and communication skills.
About iSchool
iSchool is a leading EdTech company dedicated to empowering students with future-ready technology skills. We are looking for a highly analytical and data-driven Senior Operations Specialist who is passionate about transforming operational data into actionable insights. This role is ideal for someone who enjoys working with reports, dashboards, KPIs, process optimization, and workflow automation to drive operational excellence.
Job Summary
The Senior Operations Specialist is responsible for monitoring operational performance, analyzing large volumes of operational data, ensuring compliance with standard operating procedures (SOPs), and driving continuous improvement across business operations. The ideal candidate has a strong data-driven mindset, enjoys working with reports and dashboards, and proactively identifies opportunities to automate repetitive processes, optimize workflows, and improve operational efficiency through data and technology.
Key Responsibilities
Monitor daily operational performance and ensure the smooth execution of business operations.
Analyze operational data, KPIs, and performance metrics to identify trends, inefficiencies, and opportunities for improvement.
Build, maintain, and automate operational reports, dashboards, and recurring performance reports.
Develop actionable insights and present recommendations to support data-driven decision-making.
Design and implement workflow automation solutions to improve operational efficiency and reduce manual work.
Monitor compliance with company policies, operational standards, and SOPs while identifying areas for process optimization.
Collaborate with cross-functional teams to improve operational processes and enhance service delivery.
Investigate operational issues, perform root cause analysis, and implement corrective and preventive actions.
Ensure data accuracy, consistency, and integrity across operational systems and reports.
Support the implementation of new operational initiatives, systems, automation tools, and process improvements.
Assist in onboarding and training team members on operational processes, reporting standards, and best practices.
Maintain comprehensive operational documentation, reports, and process updates.
* Perform additional operational duties as assigned to support business objectives.
Bachelor's degree in Business Administration, Operations Management, Data Analytics, Information Systems, or a related field.
3–5 years of experience in Operations, Business Operations, Process Improvement, or a similar analytical role.
Strong analytical thinking with a data-driven mindset and excellent problem-solving skills.
Advanced proficiency in Microsoft Excel (Pivot Tables, Power Query, advanced formulas) and Google Sheets.
Experience creating dashboards and reports using Power BI, Looker Studio, Tableau, or similar Business Intelligence tools is highly preferred.
Experience with workflow automation platforms such as Make, Zapier, Microsoft Power Automate, n8n, or similar tools is a strong advantage.
Experience working with CRM systems and operational management platforms.
Familiarity with SQL or database querying is a plus.
Excellent organizational, communication, and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
* Fluent in English, both written and spoken.
Competitive Salary.
Performance-Based Incentives & Bonuses.
Medical Insurance.
Learning & Development Opportunities.
* Career Growth in a fast-paced EdTech environment.
iSchool is #1 MENA EdTech Kids AI & Coding Platform that offers personalized online classes for kids from 6 to 18 year
iSchool is the #1 online Ai & coding platform in MENA for students aged 6 to 18, offering 1:1 or 1:many live coding classes in artificial intelligence, data science, game development, UI, UX, and cybersecurity. With 131,000+ graduates across 20+ countries. empowering students to pursue tech careers, freelancing opportunities, or even launch their own startups.
Offices: 5th settlement, Cairo, New Cairo 11865, EG
iSchool is #1 MENA EdTech Kids AI & Coding Platform that offers personalized online classes for kids from 6 to 18 year
iSchool is the #1 online Ai & coding platform in MENA for students aged 6 to 18, offering 1:1 or 1:many live coding classes in artificial intelligence, data science, game development, UI, UX, and cybersecurity. With 131,000+ graduates across 20+ countries. empowering students to pursue tech careers, freelancing opportunities, or even launch their own startups.
Offices: 5th settlement, Cairo, New Cairo 11865, EG
