Nasr City, Cairo, Egypt · On-site
About WegoPro Business Travel. Simplified. WegoPro is a fast-growing, tech-enabled travel platform redefining the corporate travel experience. Headquartered in Singapore and backed by the Wego Group—one of the largest on…
Skills: Travel operations, Customer support, B2B support, GDS platforms, Sabre
Nasr City, Cairo, Egypt · On-site
About Wego We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and…
Skills: Airline ticketing, GDS platforms, Sabre, Travelport, BSP settlement
Nasr City, Cairo, Egypt · On-site
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing,…
Skills: Operations Management, Safety Response, Quality Assurance, Compliance Management, Data Analysis
Nasr City, Cairo, Egypt · On-site
About iSchool iSchool is a leading EdTech company dedicated to empowering students with future-ready technology skills. We're looking for a results-driven Telesales Team Leader to lead, coach, and motivate our telesales …
Skills: Telesales Management, Sales Coaching, Performance Management, KPI Tracking, CRM Systems
Nasr City, Cairo, Egypt · Hybrid
About iSchool iSchool is a leading EdTech company helping students develop future-ready technology skills. We're looking for a Customer Excellence Specialist who is passionate about creating a smooth and enjoyable custom…
Skills: Chatbot Management, Customer Experience, Analytical Skills, Problem Solving, English Communication
Nasr City, Cairo, Egypt · On-site
About the job We are looking for passionate and driven Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than a year and you are …
Skills: Customer Service, English Fluency, Communication Skills, Travel Industry Knowledge, Complaint Resolution
Nasr City, Cairo, Egypt · On-site
Summary We are looking to hire a Customer Support Specialist to join us in our mission to educate the world. The successful candidate will be responsible for providing essential support to customers throughout their onli…
Skills: Customer support, Problem-solving, Communication skills, Analytical thinking, Attention to detail
Nasr City, Cairo, Egypt · On-site
Qualifications needed: 2 years call center experience. Preferably the call center experience in the banking sector. Very good English writing and reading. Bachelor's degree Job Responsibilities Supervises/manages activit…
Skills: Team Leadership, Call Center Management, Performance Monitoring, Coaching, KPI Management
Nasr City, Cairo, Egypt · On-site
RAYA Customer Experience (RAYA CX) has provided next-generation BPO and customer experience management services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa since 2001. Located in …
Skills: Customer Service, Communication, Problem-Solving, Banking Products Knowledge, Transaction Handling
Nasr City, Cairo, Egypt · On-site
Position: Data Entry Operator Company Overview: RayaCX is a leading customer experience management company based in Nasr City, Egypt. We provide innovative solutions to help businesses enhance their customer interactions…
Skills: Typing, Attention To Detail, Microsoft Office, Data Entry Software, Communication
Nasr City, Cairo, Egypt · Hybrid
Role Overview This role is the primary point of contact for customers and merchants using the WhatsApp ordering flow. The specialist handles inbound inquiries across order management, product questions, merchant onboardi…
Skills: Customer Support, Order Management, Merchant Onboarding, Technical Escalation, CRM Systems
Nasr City, Cairo, Egypt · On-site
Company Description LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generat…
Skills: IT Infrastructure Management, Windows Server, Active Directory, DNS, DHCP
Nasr City, Cairo, Egypt · On-site
Business Development & Lead Generation Identify and generate new business opportunities through cold calling, networking, referrals, and other sales channels. Build and maintain a strong pipeline of qualified prospects. …
Skills: Business Development, Lead Generation, Cold Calling, Account Management, B2B Sales
Nasr City, Cairo, Egypt · On-site
About Wego: We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined an…
Skills: Real-Time Analysis, Workforce Management, Contact Center Operations, Analytical Skills, Decision-Making
Nasr City, Cairo, Egypt · On-site
About iSchool iSchool is a leading EdTech organization dedicated to empowering the next generation of tech talent across Egypt and the region. We provide innovative educational programs in programming, artificial intelli…
Skills: Lead Generation, Prospecting, Customer Engagement, CRM, Market Research
Nasr City, Cairo, Egypt · On-site
. توصيل الطلبات استلام الطلبات من الصيدلية والتأكد من مطابقتها للفواتير. توصيل الطلبات إلى العملاء في الوقت المحدد. التأكد من تسليم الطلبات بشكل صحيح وآمن. . التعامل مع العملاء التعامل مع العملاء بأسلوب مهذب واحترافي. تح…
Skills: Delivery, Customer Service, Cash Handling, Route Navigation, Time Management
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Manage end-to-end travel support for corporate clients, including flights, hotels, and ancillary services. Resolve booking-related issues while maintaining high customer satisfaction across multiple communication channels.
Requires at least 2 years of experience in travel operations or customer support, specifically with GDS platforms like Sabre, Amadeus, or Galileo. Candidates must possess excellent English communication skills and a customer-first mindset.
Business Travel. Simplified.
WegoPro is a fast-growing, tech-enabled travel platform redefining the corporate travel experience. Headquartered in Singapore and backed by the Wego Group—one of the largest online travel marketplaces in APAC and MENA—we provide businesses with flexible, intuitive tools to manage their travel effortlessly.
Our mission is to streamline business travel for modern teams by offering a seamless, smart, and productive experience.
As a Customer Support Specialist, you’ll be on the frontline of delivering exceptional travel experiences for our B2B clients. Your responsibilities will include:
Managing end-to-end travel support for corporate clients, including flights, hotels, and ancillary services
Resolving booking-related issues in coordination with airlines, hotel partners, and our supplier network
Maintaining high customer satisfaction by providing prompt support across calls, emails, and chat
Taking complete ownership of customer issues and resolving them proactively
Navigating GDS platforms to process and modify bookings efficiently
Collaborating with internal teams (sales, operations, tech) to ensure seamless service delivery
Sharing feedback and suggestions to improve WegoPro’s customer support processes
2+ years of experience in travel operations or customer support, preferably in a B2B or corporate travel setting
Hands-on experience with GDS platforms—Sabre, Amadeus, or Galileo (mandatory)
Excellent written and verbal communication skills in English
Proven ability to support customers across multiple channels (phone, email, chat)
A customer-first mindset with a strong service ethic
Experience in a corporate travel agency or tech-enabled travel company
Familiarity with CRM and support tools like Intercom, Zendesk, or Salesforce
This is a full-time, office-based role located in Cairo (Nasr City). Applicants must be within commuting distance and available to work on-site.
Autonomous – You’re confident working independently and don’t need micromanagement
Organized – You manage your tasks efficiently and stay focused under pressure
Empathetic – You understand customer pain points and resolve them with care
Tech-Savvy – You learn new tools quickly and apply them effectively
Adaptable – You stay positive and agile in a dynamic environment
Growth-Oriented – You seek feedback and continuously strive to improve
At WegoPro, you’ll join a lean, ambitious team transforming how businesses travel. Expect ownership, fast growth, and the opportunity to make a real impact in a space that’s ready for innovation.
The Best Travel Deals in the Universe
Wego provides award winning travel search websites and top ranked mobile apps for travellers living in the Asia Pacific and Middle East regions. Wego harnesses powerful yet simple to use technology that automates the process of searching and comparing results from hundreds of airline, hotel and online travel agency websites. Wego presents an unbiased comparison of all travel products and prices offered in the marketplace by merchants, both local and global, and enables shoppers to quickly find the best deal and place to book whether from an airline or hotel direct, or with a third party aggregator website. Wego was founded in 2005 and is headquartered in Singapore with regional operations in Dubai, Bangalore and Jakarta. Investors include Tiger Global Management, Crescent Point Group and SquarePeg Capital. Each month Wego sends flight and hotel booking referrals worth US$1.5B to travel partners.
Offices: www.wego.com, www.wego.com.sg, 100 Beach Road, Level 23, 07/13 Shaw Towers, Singapore, Singapore 189702, SG · www.wego.co.in, 6th Floor, Indiqube Crystal, 73, Church St, Shanthala Nagar, Ashok Nagar, Bangalore, Karnataka 560001, IN · 201 Building 2, Dubai Internet City, Dubai, United Arab Emirates, AE
There are currently 16 open customer service & support positions in Nasr City, Egypt listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Wego.com, Raya CX, iSchool, Wind Integrated Solutions, Delmar & Attalla Chain Pharmacies, among others. Browse the listings above to see every active employer.
Yes — 2 of the 16 open customer service & support positions offer remote or hybrid work (0 remote, 2 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
