Sheikh Zayed, Giza, Egypt · On-site
Collection Specialist ( Fluent English speaker) Department: Finance & Collections Reporting To: General Manager Location: El Sheikh Zayed Job Summary We are seeking a proactive and detail-oriented Collection Specialist t…
Skills: Collections Management, Client Relationship Management, Negotiation Skills, Problem Solving, Communication Skills
Sheikh Zayed, Giza, Egypt · On-site
Core Responsibilities: Conduct unit inspections and receive units from the construction team, verifying they meet the required standards and specifications.Coordinate with construction, quality control, and other interna…
Skills: Unit Inspection, Client Handover, Snag Management, Customer Service, AutoCAD
Sheikh Zayed, Giza, Egypt · On-site
Core Responsibilities: Conduct unit inspections and receive units from the construction team, verifying they meet the required standards and specifications.Coordinate with construction, quality control, and other interna…
Skills: Unit Inspection, Client Handover, Snag Management, Customer Service, AutoCAD
Sheikh Zayed, Giza, Egypt · On-site
Job Summary: The Senior IT Specialist will be responsible for managing and troubleshooting a wide range of IT-related issues. This role requires extensive experience with networking, hardware, and software troubleshootin…
Skills: Windows Server, CCNA, Microsoft Azure Administration, Firewall Configuration, VoIP Systems
Sheikh Zayed, Giza, Egypt · On-site
Job Responsibilities: 1-3 years experience in sales, Specifically in VOIP and Call Center Solutions.Proficiency in both Arabic & English is a MUST.Strong knowledge of sales fundamentals and negotiation techniques. Experi…
Skills: VOIP, Call Center Solutions, Sales Negotiation, CRM Systems, Arabic Proficiency
Sheikh Zayed, Giza, Egypt · On-site
فورتيل تبحث عن أخصائي خدمة عملاء ذو لهجة سعودية أو خليجية للانضمام إلى فريقنا الحيوي. سيكون لديك دور حيوي في تقديم خدمة العملاء الممتازة، وفهم احتياجات العملاء، وضمان رضاهم.المسؤوليات استقبال استفسارات العملاء وحل مشكلات…
Skills: Customer Service, Saudi/Gulf Dialect, Telesales, CRM Software, Problem Solving
Sheikh Zayed, Giza, Egypt · On-site
Description Managing Team of Social Media ModeratorsOperating Tasks on the Notion platform.Add all preliminary data to the customer on Notion and follow up on the addition of data and reports periodically.Ensure that all…
Skills: Account Management, Social Media Management, Digital Marketing, CRM Software, Notion
Sheikh Zayed, Giza, Egypt · On-site
Company Description Lesaffre Egypt for yeast industries is an Egyptian joint stock company for producing baking yeasts and yeasts extract. We are 100% owned by the holding company and part of Middle East & Africa baking …
Skills: French Language Proficiency, Customer Relationship Management, Logistics Coordination, Communication Skills, Interpersonal Skills
Sheikh Zayed, Giza, Egypt · On-site
Job Title: Client Relations Specialist – Client Services Talent 360 is hiring a Client Relations Specialist to join our team. This is a full‑time opportunity for someone proactive, organized, and passionate about deliver…
Skills: Client Relations, Customer Service, Account Management, Conflict Resolution, Problem Solving
Sheikh Zayed, Giza, Egypt · On-site
Company Description Lesaffre Egypt for yeast industries is an Egyptian joint stock company for producing baking yeasts and yeasts extract. We are 100% owned by the holding company and part of Middle East & Africa baking …
Skills: French Language Proficiency, Customer Relationship Management, Logistics Coordination, Interpersonal Skills, Communication Skills
Sheikh Zayed, Giza, Egypt · On-site
Company Description Lesaffre Egypt for yeast industries is an Egyptian joint stock company for producing baking yeasts and yeasts extract. We are 100% owned by the holding company and part of Middle East & Africa baking …
Skills: French Language Proficiency, Customer Relationship Management, Logistics Coordination, Interpersonal Skills, Communication Techniques
Sheikh Zayed, Giza, Egypt · On-site
Company Description Lesaffre Egypt for yeast industries is an Egyptian joint stock company for producing baking yeasts and yeasts extract. We are 100% owned by the holding company and part of Middle East & Africa baking …
Skills: French Language Proficiency, Customer Relationship Management, Logistics Coordination, Interpersonal Communication, Business Operations
Sheikh Zayed, Giza, Egypt • On-site
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Manage accounts receivable by following up on outstanding invoices and ensuring timely payment collection. Maintain professional client relationships while resolving payment discrepancies and preparing aging analysis reports.
Requires a bachelor's degree in Accounting, Finance, or Business Administration with 1-3 years of experience in collections or customer service. Must be a fluent English speaker with proficiency in Microsoft Excel.
Collection Specialist ( Fluent English speaker)
Department: Finance & Collections
Reporting To: General Manager
Location: El Sheikh Zayed
Job Summary
We are seeking a proactive and detail-oriented Collection Specialist to manage accounts receivable, ensure timely collection of outstanding payments, and maintain strong relationships with clients.
The role requires excellent communication skills, a customer-focused approach, and the ability to handle collections professionally while preserving positive client relationships. The ideal candidate should be fluent in English and capable of effectively communicating with clients regarding payments, account status, and issue resolution.
Key Responsibilities
Collections & Accounts Receivable
Follow up with clients regarding outstanding invoices and due payments.
Ensure timely collection of receivables according to company policies.
Monitor customer accounts and maintain accurate collection records.
Reconcile account balances and resolve payment discrepancies.
Prepare collection reports and aging analysis.
Escalate overdue accounts when necessary and recommend appropriate actions.
Client Relationship Management
Build and maintain strong professional relationships with clients.
Act as a point of contact for payment-related inquiries and concerns.
Ensure a positive customer experience throughout the collection process.
Handle client concerns and resolve issues in a professional manner.
Conduct regular follow-ups to maintain client satisfaction and engagement.
Coordinate with internal departments to address client requests and concerns.
Reporting & Documentation
Maintain accurate records of client communications and payment activities.
Prepare weekly and monthly collection performance reports.
Monitor collection KPIs and identify areas for improvement.
Ensure all documentation is properly maintained and updated.
Preferred Skills
Collections management
Client relationship management
Negotiation skills
Problem solving
Communication skills
Time management
Attention to detail
Reporting and data analysis
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
1–3 years of experience in Collections, Accounts Receivable, Customer Service, or Client Relations.
Fluent English speaker (written and spoken).
Strong communication and negotiation skills.
Good knowledge of Microsoft Office applications, especially Excel.
* Ability to manage multiple accounts and prioritize tasks effectively.
Social Insurance
Medical Insurance
Work Conditions
Full-time
Office-based
Working hours as per company policy
Performance-driven environment
* Regular client communication and follow-up required.
Wind Integrated Solutions (Wind-IS): Where Experience and Innovation Power the Future
Wind Integrated Solutions (Wind-IS® - Oracle L5 Partner) is a customer-focused solution provider that provides technology services, business automation, and business digitalization. Wind-IS® is dedicated to develop technological horizons in the Middle East & Africa. It has been assisting many top firms in realizing their prospective information technology heights ever since. This is being achieved by offering state-of-the-art innovative Information Technology solutions, in addition to consultancy, training, and professional after-sale services. Wind Integrated Solutions (Wind-IS®) prides itself for a diversified experience and a long and prestigious track record of customer references in all business sectors. Wind-IS® has a proven track record of undertaking large scale projects in various sectors, specially government sector throughout these projects Wind-IS® has always insisted on providing the highest level consultancy standards. Wind-IS® calls on the expertise of a number of experienced Consultants with a number of years’ experience and the series of successful projects adhering to proven implementation methodology.
Offices: Cairo, Maadi, EG · Alia Plaza, Abu Bakr Alsiddik street, Ar Rabi, Riyadh , Riyadh 13316, SA
There are currently 12 open customer service & support positions in Sheikh Zayed, Egypt listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lesaffre, MAKASEB, AlKarma Developments, Wind Integrated Solutions, among others. Browse the listings above to see every active employer.
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