Giza, Giza, Egypt · On-site
Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect peopl…
Skills: Campaign Management, Customer Lifecycle Management, Data Analysis, Behavioral Analytics, Predictive Modeling
Giza, Giza, Egypt · On-site
The Technical Support Specialist is responsible for providing first-line support to end-users, troubleshooting and resolving hardware and software-related issues, and ensuring the smooth operation of the organization's I…
Skills: Technical support, Troubleshooting, Hardware maintenance, Software support, Network connectivity
Giza, Giza, Egypt · On-site
Job PURPOSE: To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers. KEY ACCOUNTABILITIES Operational Functions • Perform all…
Skills: Cash Handling, Customer Service, Communication Skills, Problem Solving, Service Oriented
Giza, Giza, Egypt · On-site
Patient Care Coordinator (Egypt) Location: Al Dokki, Cairo Position Purpose The Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, comp…
Skills: Patient support, Case management, Data monitoring, Logistics coordination, Customer service
Giza, Giza, Egypt · Hybrid
Job Description: SAP SD ConsultantCore ExperienceSAP Sales and Distribution (SD): Order-to-Cash (O2C), pricing, credit management, billing, and invoicing processes.Experience configuring shipping, delivery, transportatio…
Skills: SAP SD, Order-to-Cash, Pricing, Credit Management, Billing
Giza, Giza, Egypt · On-site
Join Future Group — Lead Projects That Connect the World At Future Group, we specialise in translation and localisation services that bring people, businesses, and ideas together across borders. Since 1994, weve grown in…
Skills: Project management, Translation, Localization, CAT tools, Trados
Giza, Giza, Egypt · On-site
About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by br…
Skills: Hub operations, Warehousing operations, Team leadership, Financial management, Cash flow management
Giza, Giza, Egypt · On-site
We're Hiring | Branch Manager – Mall of Egypt Zhivago is looking for an experienced branch manager to join our team at Mall of Egypt. Key Responsibilities: - Oversee the daily operations of the branch and ensure smooth w…
Skills: Branch management, Retail management, Team leadership, Sales target achievement, Customer service
Giza, Giza, Egypt · On-site
Patient Care Coordinator (Egypt) Location: Al Dokki, Cairo Position Purpose The Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, comp…
Skills: Patient support, Case management, Data monitoring, Logistics coordination, Customer service
Giza, Giza, Egypt · On-site
Patient Care Coordinator \ Pharmacist (Egypt) Location: Al Dokki, Cairo Position Purpose The Patient Care Coordinator \ Pharmacist plays a vital role in supporting and managing Patient Support Programs, ensuring that pat…
Skills: Patient support, Pharmacovigilance, Data monitoring, Logistics coordination, Customer service
Giza, Giza, Egypt · On-site
Position: Visitation & Guest Services Director Organization: Orascom Pyramids Entertainment OPE, an Orascom Investment Holding subsidiary, is dedicated to managing and enhancing the visitor experience at the Pyramids of …
Skills: VIP Guest Relations, Destination Management, Budget Management, Visitor Experience Design, Strategic Planning
Giza, Giza, Egypt · On-site
Job Purpose: Assist the team in implementing the daily transactions of the corporate clients and coordinating with the various departments of the bank to ensure top quality service and efficient TAT . Account Management …
Skills: Account Management, Corporate Banking, Credit Referrals, Financial Reporting, Communication Skills
Giza, Giza, Egypt · On-site
Position: Patient Care Lead Position Purpose The Patient Care Lead plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance…
Skills: Patient Support Program Management, Stakeholder Management, Patient Enrollment, Quality Assurance, Pharmacovigilance
Giza, Giza, Egypt · On-site
Position: Customer Care Coordinator Position Purpose The Customer Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and profess…
Skills: Patient Support Program Management, Patient Enrollment, Stakeholder Liaison, Data Monitoring, Logistics Coordination
Giza, Giza, Egypt · On-site
Summary Sales Executive - Retail Sales is responsible for building strong customer relationships, understanding needs, and offering suitable products and services that drive sales and loyalty. Tasks Identify potential cu…
Skills: Customer Relationship Building, Sales Negotiation & Closing, Product Knowledge & Presentation, Pipeline & Opportunity Management, Customer Focus
Cairo, Cairo, Egypt · On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: French Fluency, English Fluency, Incident Management, Customer Support, Technical Troubleshooting
Giza, Giza, Egypt · On-site
Job Description: We are looking for a motivated Real Estate Advisor to join our growing team in the 6th of October. You'll be responsible for helping clients buy, sell, or rent properties, while providing expert advice a…
Skills: Real Estate Sales, Negotiation, Client Relationship Management, Market Analysis, Communication
Giza, Giza, Egypt · Hybrid
Customer Support Representative (Hiring People with Disabilities) Location: Remote / Hybrid Egypt Employment Type: Full-time or Part-time About the Role Through our Inclusion and Diversity CSR Program, we are hiring Cust…
Skills: Verbal Communication, Written Communication, Computer Skills, Typing Skills, Customer Service
Giza, Giza, Egypt · Hybrid
The Senior Business Development Specialist will play a pivotal role in driving the growth of Bayantech by developing strategic business relationships and enhancing client support. This position requires a seasoned profes…
Skills: Business Development, B2B Sales, Contract Negotiation, Pipeline Management, Market Research
Giza, Giza, Egypt · Hybrid
Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic …
Skills: Project Coordination, Client Communication, Procurement Management, Project Documentation, Order Entry
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Design and execute data-driven lifecycle and BTL campaigns to drive customer value, revenue growth, and retention. Collaborate with cross-functional teams including Product, Marketing, and Data Science to optimize customer journeys and implement churn reduction strategies.
Requires strong market planning, analytical, and budget management skills. Candidates should possess excellent interpersonal communication and problem-solving abilities with a proactive and innovative mindset.
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
1. Campaign Design & Execution
Lifecycle Journeys: Design, build, and optimize end-to-end customer journeys, including onboarding, activation, cross-selling, upselling, and reactivation of dormant accounts.
BTL Campaign Management: Own the execution of targeted multi-channel campaigns across digital and assisted touchpoints (SMS, push notifications, email, WhatsApp, in-app messaging, and call centers).
Channel Optimization: Coordinate the commercial communication calendar to ensure the optimal channel mix, frequency, and volume, preventing customer fatigue.
2. Data Segmentation & Insights
Behavioral Analysis: Analyze complex customer data, transaction patterns, and usage frequencies to identify value growth opportunities and high-risk churn indicators.
3. Commercial & Churn Management
Revenue Stimulation: Develop tactical, margin-positive offers to boost short-term revenue (e.g., data bundles, value-added services, or usage-stretching bonuses).
Retention Frameworks: Implement early-warning systems and automated "save" campaigns targeting at-risk customer segments to reduce overall attrition rates.
Business Case Creation: Develop data-backed financial business cases for new campaign initiatives, forecasting expected traffic, uptake, and overall ROI.
4. Cross-Functional Collaboration
Product & Marketing: Align BTL campaigns with Above-the-Line (ATL) marketing priorities and product launches.
Data & BI Teams: Work closely with Data Science and Business Intelligence teams to build automated tracking dashboards and refine predictive churn models.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.
#BeUnrivalled #CreateTheFuture
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. We are pioneering a new Partnership model for the Telco industry, where the sharing of ideas, innovation, platforms and services will unlock opportunities for our people and value for our customers. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We deliver value and results at scale by leveraging technology, data and our talented international team of 30K professionals in the following services: Technology, Business, B2B, Corporate Services, Customer Care. Our commercial model creates clear, benchmarked and competitively-priced services so that we can offer guaranteed outcomes for customers with flexibility and optionality. Bringing together our combined strengths with our strategic partner Accenture our strategy is to: Commercialise: Create cost transparency and foster trust and growth for our customers Re-platform: To simplify, streamline and scale our business Extend beyond our borders: deepening our relationships, growing our services and expanding our customer base across new customers & new geographies We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
Offices: London, GB · Pune, IN · Giza, EG · Romania, RO · Budapest, HU
There are currently 43 open customer service & support positions in Giza, Egypt listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Chalhoub Group, NCR Atleos, Axios International, CIB Egypt, Al-Mansour Automotive, among others. Browse the listings above to see every active employer.
Yes — 7 of the 43 open customer service & support positions offer remote or hybrid work (0 remote, 7 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
