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Skills: Team Leadership, Sabre GDS, Air Travel Industry, Sales Coaching, Consultative Sales
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Team Manager | Air Industry & GDS (SABRE) Experience Required | Onsite | Cairo
Cairo, Cairo, Egypt · On-site
Mid level$330M raised
Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We…
Skills: Team Leadership, Air Travel Industry, GDS, Sabre, Consultative Sales
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Team Manager | Air Industry & GDS (SABRE) Experience Required | Onsite | Cairo
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Full-time
Posted 9h ago
~40 hrs/week
Responsibilities
Lead and coach a team of air sales representatives to deliver white-glove service while meeting and exceeding sales targets. Manage performance, quality, and development of team members while ensuring accurate booking and ticketing processes.
Requirements
Requires at least 2 years of team leadership experience within the air travel industry and proficiency in the Sabre GDS platform. Candidates must possess strong communication skills, a passion for travel, and the ability to manage sales performance in a fast-paced environment.
Full job description
Company Description
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes. Sutherland
Digital Outcomes.
Job Description
About the role
Sutherland is looking for an air-travel-savvy Team Manager to lead a team on one of our growing airline programs in Cairo. This is a hands-on people-leadership role for someone with a genuine passion for air travel, working knowledge of airline products and the Sabre platform, and a track record of getting the best out of a sales team. You'll lead a team of consultative air sales / Destination Expert representatives — coaching them to deliver white-glove service while meeting and exceeding sales targets, and owning the performance, quality, and development of your people.
What you'll do
You'll lead your team to carry out the following with white-glove service, while hitting and beating targets:
Consultative Air Sales — coach the team so every air request, especially the large, complex, or high-value ones, is handled as a sales conversation, not just a booking to fulfil.
Itinerary crafting — ensure air itineraries are researched, built, and proposed accurately priced, aligned to client needs, and optimised for value — on the same day they're requested.
Booking integrity — hold the team to ticketing and quality control with the accuracy clients and the business depend on: fare, ticket, invoice, seats, and special requests, checked every time.
Disruption resilience — make sure schedule changes are assessed for real impact on the client's trip and resolved calmly, quickly, and without disrupting the tour.
Seamless partnership — work with the Destination Experts and clients so the air experience feels like one seamless trip, not a separate booking bolted onto the tour.
Responsive communication — set the standard across every channel — phone, Teams, email, CRM — for the responsiveness and clarity clients and colleagues can count on, especially when something is urgent.
Systems and ownership — keep bookings, files, and systems airtight, taking ownership of your files and your team's, so nothing falls through the cracks.
Beyond the day-to-day, you'll run a clear performance rhythm — using quality and sales data to coach where it matters most, developing each team member, managing underperformance fairly and directly, and keeping the team motivated and engaged in a fast-moving, target-driven environment.
Qualifications
What you'll need
2+ years of team leadership experience within the air travel industry (luxury travel sales preferred).
Sabre GDS experience is a must — enough working knowledge to coach the team through fares, ticketing, and booking issues, and to hold quality with credibility.
Proven ability to coach, monitor, and develop a team of sales professionals within this niche industry.
Deep passion for travel and strong destination knowledge.
Polished, articulate communicator with high emotional intelligence and active listening skills.
Strong organisation and high attention to detail to manage multiple call types and priorities simultaneously.
Self-motivated, and comfortable in a dynamic, fast-paced, collaborative environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Related keywords
Team ManagerAir IndustryGDSSabreSalesConsultative SalesItinerary CraftingTicketingQuality ControlCRMPerformance ManagementCoachingLuxury TravelDestination ExpertDigital EngineeringAutomation
We are a leading AI-driven business transformation company. We work with iconic brands worldwide.
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Founded
1986
Headquarters
Pittsford (Rochester), NY
LinkedIn followers
1,334,052
Total funding
$330M
We are an AI-led digital transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform — so our AI reaches production and keeps improving.
Offices: 1160 Pittsford-Victor Road, Pittsford (Rochester), NY 14534, US · Total Corporate Center, Triangle Drive cor. 10th Avenue, Bonifacio Triangle, Bonifacio Global City, Taguig, PH · Anillo Periférico, #301. Col. San Jemo, Monterrey, N.L, 64630, MX · Gateway office Parks,, A6, 6th Floor, A1, GF, 5th,6th & 7th , B2 block, # 16, GST Road, Perungalathur,, Chennai, TN 600063, IN · 500 Ouellette Avenue, Windsor, Ontario N9A1B3, CA
IT ServicesTechnologyHealthcareBanking and Financial ServicesInsuranceTravel & EntertainmentTelecomsoftware as a serviceGoogle CloudProcess Consulting
How many Sales jobs are open in Cairo, Egypt right now?
There are currently 495 open sales positions in Cairo, Egypt listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Cairo, Egypt?
Companies currently hiring include American Association For Continuous Medical Education, Future Group Language Solutions, Scale Army Careers, Wind Integrated Solutions, Al-Futtaim, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Cairo, Egypt?
Yes — 102 of the 495 open sales positions offer remote or hybrid work (42 remote, 60 hybrid).
How do I apply for Sales jobs in Cairo, Egypt?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.