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Jobs at Al Ahly Momkn (Now Hiring) — 9 open

Al Ahly Momkn logoAl Ahly Momkn

Application Support Senior Engineer

Cairo, Cairo, Egypt · On-site

Mid level

A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and …

Skills: Application Support, Linux, Shell Scripting, SQL, PL/SQL

Al Ahly Momkn logoAl Ahly Momkn

Product Manager

Cairo, Cairo, Egypt · On-site

Mid level

A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and …

Skills: Product Roadmap Execution, Backlog Management, Scrum Methodology, Go-to-market Strategy, Product Performance Analysis

Al Ahly Momkn logoAl Ahly Momkn

Senior .Net Engineer

Cairo, Cairo, Egypt · On-site

Senior

As a Senior .Net Developer, you will play a pivotal role in leading the design, development, and implementation of .Net-based software solutions. You will provide technical expertise, guidance, and support to junior team…

Skills: ASP.net Core, Restful API, SQL Server, C#, Entity Framework

Al Ahly Momkn logoAl Ahly Momkn

Internship Program 2026

Cairo, Cairo, Egypt · On-site

Entry level

Summer Internship Program 2026 Location: Maadi, Egypt Duration: 1–3 Months (Based on Internship Track) About the Program Launch Your Career with Us! Al Ahly Momkn is excited to launch its Summer Internship Program 2026, …

Skills: Software Development, .Net, Java, Data & BI, Devops

Al Ahly Momkn logoAl Ahly Momkn

Senior Android Engineer (POS)

Cairo, Cairo, Egypt · On-site

Mid level

The Senior Android Developer (POS) is responsible for designing, developing, and optimizing Android - based Point of Sale (POS) applications, with a strong focus on payment integrations and hardware interaction. The role…

Skills: Android Development, Java, Kotlin, POS Systems, EMV Standards

Al Ahly Momkn logoAl Ahly Momkn

IT Quality Assurance Senior Analyst

Cairo, Cairo, Egypt · On-site

Mid level

Duties and Responsibilities: Issue Management Triage & Prioritization: Lead the triage process by collaborating with stakeholders to prioritize defects based on risk assessment and business impact, ensuring high-value re…

Skills: Issue Management, Stakeholder Collaboration, Data Analysis, Reporting & Analytics, Quality Strategy

Al Ahly Momkn logoAl Ahly Momkn

Senior Android Developer (POS)

Cairo, Cairo, Egypt · On-site

Mid level

We are seeking a highly skilled Senior Android Developer to lead the design and development of scalable, secure, and high-performance Android applications. The ideal candidate will play a key role in architectural decisi…

Skills: Android Development, Kotlin, MVVM, Clean Architecture, REST APIs

Al Ahly Momkn logoAl Ahly Momkn

Total Rewards Supervisor

Cairo, Cairo, Egypt · On-site

Senior

The Total Rewards Supervisor supports the design, implementation, and governance of the organization’s total rewards framework, including compensation structures, job evaluation, incentives, and benefits. The role ensure…

Skills: Compensation Planning, Job Evaluation, Salary Benchmarking, Budgeting, Data Analytics

Al Ahly Momkn logoAl Ahly Momkn

Indirect Sales Audit & Quality (Asyut)

Cairo, Cairo, Egypt · On-site

Entry level

1- Retail Audit & Compliance: Conduct monthly on-site visits to Retail locations to perform audits on cash handling, POS transactions and operation compliance. Identify gaps, risks, and non-compliance issues and escalate…

Skills: Retail Audit, Compliance Monitoring, Cash Handling, POS Transactions, Quality Assurance

Al Ahly Momkn logo

Application Support Senior Engineer

Al Ahly Momkn

Cairo, Cairo, Egypt • On-site

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Mid level

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  • Full-time
  • Supportive and Inclusive Community, Professional Growth Opportunities, Culture of Innovation and Collaboration
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The role involves resolving customer queries, performing initial troubleshooting, and managing urgent issues to minimize downtime. The engineer is responsible for maintaining production environment availability at 99.5% and meeting established SLAs.

Requirements

Candidates need 4-5 years of experience in Engineering or IT Application Support, with strong proficiency in Linux and SQL/PL SQL. A background in Fin-tech and willingness to participate in an on-call process are preferred.

Full job description

A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.

At Al Ahly Momkn, we foster a culture of innovation, collaboration, and personal growth.
We believe in empowering our employees to unleash their full potential and make a real impact in their roles. As part of our team, you'll have the opportunity to work on exciting projects, learn from industry experts, and be part of a supportive and inclusive community.


  • Resolve basic customer queries and perform initial troubleshooting, to ensure prompt and effective resolution of common customer issues, improving customer satisfaction and reducing wait times for support.  
  • Escalate complex cases as needed, to ensure specialized handling and efficient resolution. 
  • Actively participate in training sessions and workshops to improve skills continuously and industry knowledge. 
  • Gather customer feedback during interactions and contribute to the team's efforts, identify areas for improvement, and support processes to meet customer needs better. 
  • Analyze urgent issues within 24 hours and fix them quickly to prevent them from happening again. Restore normal operations fast to minimize downtime and customer impact. 
  • Maintain production environment availability at a minimum of 99.5% for unplanned application outages, to ensure high reliability and minimize unplanned outages, providing a smooth experience for customers. 
  • Respond fast to minimize impact, restore services, and keep customer trust. Meet SLAs during incidents to ensure good service and reliability


Requirements

  • 4-5 years in Engineering or IT Application Support. 
  • Fin-tech background is a plus. 
  • Accepting on-call process. 
  • Strong understanding of application support processes and best practices. 
  • Strong Linux knowledge (scripting, searching, operating, etc.) 
  • Strong SQL/PL SQL knowledge. 
  • Organized with a highly focused attention to detail. 
  • Strong result-oriented and customer-focused mentality. 


Benefits

  • Embark on an exciting journey with the Fin-Tech Experts.
  • Join a workplace that actively encourages and supports all talents.
  • A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
  • Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.


Related keywords

Fin-techApplication SupportLinuxSQLPL/SQLSLAProduction EnvironmentTroubleshootingIncident ManagementFinancial ServicesOn-callScripting

About Al Ahly Momkn

LinkedInVisit site

The fastest and easiest way to pay bills and recharge credit in Egypt

Industry
Financial Services
Company size
10,001+ employees
Founded
2021
Headquarters
Cairo, Al
LinkedIn followers
65,020

A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.

Offices: 12G / 4 اللاسلكي أمام بوابة حديقة المعادى التكنولوجية، Zahraa Al Maadi, Maadi, Cairo Governorate, Cairo, Al, EG

PaymentsFinTechFinancial Services
View all jobs at Al Ahly Momkn

About Al Ahly Momkn

LinkedInVisit site

The fastest and easiest way to pay bills and recharge credit in Egypt

Industry
Financial Services
Company size
10,001+ employees
Founded
2021
Headquarters
Cairo, Al
LinkedIn followers
65,020

A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.

Offices: 12G / 4 اللاسلكي أمام بوابة حديقة المعادى التكنولوجية، Zahraa Al Maadi, Maadi, Cairo Governorate, Cairo, Al, EG

PaymentsFinTechFinancial Services
View all jobs at Al Ahly Momkn

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