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Oversee nightly janitorial crews to ensure sanitation standards and safety protocols are met across various locations. Act as the primary on-site contact for operational updates and quality assurance walkthroughs with store management.
Requires a high school diploma and 1-2 years of lead experience in janitorial or custodial services. Candidates must be able to work night shifts, lift 50+ pounds, and travel to assigned store locations.
Job DetailsJob Location: Buffalo, NY - Buffalo, NY 14207Position Type: Full TimeSalary Range: $20.00 - $21.00 HourlyPOSITION SUMMARY
The Working Team Lead is responsible for overseeing janitorial teams across various locations. This hands-on role ensures sanitation standards are met, safety protocols are followed, and team performance aligns with client expectations. The Working Lead also acts as the on-site contact when the Quality Manager or Site Operations Manager is not available.
While the following list encompasses the primary duties and responsibilities of the role, the incumbent is also expected to perform other duties as assigned.
Team Leadership & Supervision
Lead nightly sanitation crews.
Serve as the on-site liaison between janitorial staff and next level managers.
Communicate daily with supervisor at the end of shift and provide full operational update.
Monitor team attendance and timekeeping; flag and escalate concerns to HR and immediate supervisor
Identify and escalate operational or client concerns to the assigned Site Operation Manager or Quality Manager.
Training & Employee Development
Train and coach team members on proper cleaning techniques and equipment use.
Reinforce compliance with company standards, procedures, and safety expectations.
Support team performance through guidance, accountability, and daily direction.
Cleaning Operations & Quality Assurance
Conduct and ensure high-quality cleaning in compliance with safety and sanitation standards.
Walk through with the store manager each morning.
Checkout with the Night Manager and complete all checklists - Add photo of checklist completed with the store manager.
Submit detailed daily reports on team performance, incidents, and site conditions.
Safety & Compliance
Maintain a safe, organized work environment and enforce safety procedures.
Ensure emergency exit doors and eyewash stations remain clear and accessible.
Verify proper handling, storage, and securing of equipment and propane tanks.
Ensure cleaning equipment is drained, cleaned, and charged as necessary.
Equipment & Facility Management
Ensure all tools and equipment (i.e. brooms, mop buckets, wet floor signs, etc.) are removed from the floor and returned to proper storage areas.
Ensure propane tanks are returned to the cage and secured.
Maintain janitorial closets in a clean and organized condition.
Confirm all operational equipment is properly maintained and ready for the next shift.
Reporting & Communication
Submit detailed daily operational and incident reports.
Provide end-of-shift updates to supervisors and management.
Document completed checklists and operational walkthroughs with store leadership.
KEY PERFORMANCE INDICATORS (KPI’S)
Tools and equipment stored properly
Equipment drained, cleaned and ready for next shift
Propane tank returned to the cage and locked-up.
Complete all checklists
Qualifications
HS degree or equivalent required
A minimum of 1-2 years of previous lead experience in janitorial or custodial services.
Strong communication and organizational skills
Ability to lead by example and work alongside team members
Detail-oriented with a focus on quality and customer satisfaction
Must be able to work night shifts and travel to assigned store locations
Bilingual in English and Spanish a plus.us
Continually required to stand, walk, bend, stoop and kneel
Frequently required to bend, stoop, and kneel.
Must be able to lift and/or move 50 + pounds.
Ability to effectively communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the mobile smart phone and e-mail for communication is essential.
Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
Must be able to operate forklifts/pallet jacks as needed.
The job may be performed in a warehouse environment or retail/grocery environment. is performed in a distribution warehouse
Must be willing to work different shifts when the business need arises.
Detail-Oriented: Ability to notice and address inconsistencies or areas needing improvement in cleaning standards.
Strong Communication Skills: Capable of effectively interacting with clients, staff, and subcontractors, ensuring clear instructions and feedback.
Leadership: Proven ability to lead and motivate cleaning teams to maintain high standards.
Problem-Solving: Quick and effective in addressing issues that arise in the field and resolving them efficiently.
Adaptability: Flexible changing schedules, demands, and the needs of clients or team members.
Time Management: Skilled at prioritizing tasks, managing multiple locations, and meeting deadlines.
Customer-Focused: Committed to ensuring high levels of customer satisfaction and addressing concerns proactively.
Self-Motivated: Works independently, taking initiative without requiring constant supervision.
Dependable: Consistently reliable, with a strong sense of responsibility in overseeing operations and ensuring quality.
Paid Time Off (PTO)
Employer-contributed medical insurance
Optional employee-paid dental and vision coverage
TEC Services reserves the right to modify, interpret, or apply this job descriptions in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee. This job description is not an employment contract, implied or otherwise.
The referenced pay range or salary is based on TEC Services good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level with consideration for internal parity.
TEC Services is a leading provider of janitorial and sanitation solutions for food distribution and grocery. With real-time tracking of KPIs, our clients can monitor our performance and have peace of mind that their facilities are always up to industry standards. At TEC Services, we understand that managing cleaning and sanitation in-house can be costly and time-consuming. That's why we offer a range of outsourcing options that allow our clients to focus on core business functions and revenue-generating activities, while we take care of their sanitation needs. Our services not only enhance facility safety and efficiency but also improve staff morale and customer assurance, leading to improved profitability. Our team works closely with clients to understand their unique needs and develop personalized plans that meet their goals and budget. We pride ourselves on our dedication to customer satisfaction and commitment to providing top-notch service. Contact us today to learn how TEC Services can help you save money, improve efficiency, and increase profitability.
Offices: 8601 Robert Fulton Dr, Columbia, Maryland 21046, US
There are currently 827 open management & leadership positions in Buffalo, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include M&T Bank, Delaware North, Elderwood, Starbucks, HSBC, among others. Browse the listings above to see every active employer.
Yes — 220 of the 827 open management & leadership positions offer remote or hybrid work (27 remote, 193 hybrid).
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