Boston, Massachusetts, United States · Hybrid
$115k–$140k/yr
Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere sear…
Skills: Strategic Account Management, Customer Retention, Contract Negotiation, Quarterly Business Reviews, Onboarding
Boston, Massachusetts, United States · Remote OK
$145k–$175k/yr
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Aldevron, one of Danaher’s 15+ operating companies, our work saves lives—a…
Skills: Business Development, Client Relationship Management, Sales Forecasting, CRM Management, Prospecting
Boston, Massachusetts, United States · Hybrid
$65k–$70k/yr
About BAGLY Founded in 1980, BAGLY (the Boston Alliance of LGBTQ+ Youth) is a youth-led, adult-supported social support organization, committed to social justice and creating, sustaining, and advocating for programs, pol…
Skills: Fundraising, Donor Stewardship, Grant Writing, CRM Management, Project Management
Boston, Massachusetts, United States · Hybrid
$180k–$249k/yr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Analytical Thinking, Business Analytics, Business Process Analysis, Data Mining, Fraud Management
Boston, Massachusetts, United States · On-site
$122k–$177k/yr
POSITION SUMMARY: The Nurse Manager is a registered nurse who functions as a patient care provider, supervisor and clinical resource for staff. She/he implements management and clinical activities. Coordinates clinical a…
Skills: Clinical Supervision, Patient Care Coordination, Staff Evaluation, Policy Implementation, Interpersonal Communication
Boston, Massachusetts, United States · Hybrid
$165k–$180k/yr
Job Description: Company Overview Founded over a decade ago, CRISPR Therapeutics is a leading biopharmaceutical company focused on developing transformative gene-based medicines for serious human diseases. The Company ha…
Skills: Regulatory CMC, Biologics, Cell and Gene Therapy, FDA Regulations, EMA Regulations
Boston, Massachusetts, United States · Hybrid
$120k–$225k/yr
About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objecti…
Skills: Multi-Asset Solutions, Institutional Business Development, Portfolio Construction, Asset Allocation, OCIO Models
Boston, Massachusetts, United States · On-site
$200k–$230k/yr
With 500+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP (www.manatt.com), is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary comm…
Skills: Knowledge Management, Taxonomy Design, iManage, Legal AI Strategy, Governance
Hartford, Connecticut, United States · Hybrid
$96k–$124k/yr
Lead High-Impact Environmental Remediation Projects at ERM At ERM, experienced consultants don’t just support projects—they lead them. We are seeking a Managing Consultant, Environmental Project Manager (Engineer or Geol…
Skills: Project Management, Environmental Remediation, Site Investigation, Regulatory Compliance, Technical Reporting
Boston, Massachusetts, United States · On-site
Division: Boston Main Project Location(s): Boston, MA 02110 USA Minimum Years Experience: Travel Involved: Job Type: Regular Job Classification: Experienced Education: Job Family: Construction Compensation: Salaried Exem…
Skills: Project Management, Business Development, Contract Negotiation, Budget Management, Scheduling
Boston, Massachusetts, United States · Hybrid
$99k–$142k/yr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Program Management, Patient Safety, Risk Management, Analytical Decision Making, Conflict Competence
Boston, Massachusetts, United States · On-site
$72k–$85k/yr
Boston University's Research Development Office seeks a detail-oriented and collaborative Limited Submissions Manager to lead the University's central coordination of limited submission funding opportunitiesincluding gra…
Skills: Research development, Grant administration, Project coordination, Data analysis, Stakeholder management
Boston, Massachusetts, United States · On-site
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversi…
Skills: Customer Service, Team Leadership, Staff Training, Conflict Resolution, Inventory Management
Boston, Massachusetts, United States · On-site
$139k–$165k/yr
Thornton Tomasetti applies engineering and scientific principles to solve the world’s challenges. An independent organization of creative thinkers and innovative doers collaborating from offices worldwide, our mission is…
Skills: Roofing Design, Waterproofing, Building Envelope Consulting, Forensic Investigation, Litigation Support
Boston, Massachusetts, United States · Hybrid
$109k–$180k/yr
Who Are We? Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing this by simplifying the insurance-buying process …
Skills: Portfolio Management, Underwriting Oversight, Commercial P&C Underwriting, Data Analysis, Stakeholder Management
Boston, Massachusetts, United States · On-site
$182k–$247k/yr
Firm Overview: Cambridge Associates (“CA”) is a leading global investment firm. CA’s goal is to help endowments & foundations, pension plans, and ultra-high net worth private clients implement and manage custom investmen…
Skills: Family Office Design, Governance Structure, Legacy Planning, Private Wealth Management, Strategic Leadership
Boston, Massachusetts, United States · Hybrid
$120k–$225k/yr
About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objecti…
Skills: Multi-Asset Solutions, Institutional Business Development, Portfolio Construction, Asset Allocation, OCIO Models
Boston, Massachusetts, United States · On-site
About the Role AdeptID is looking for an Office Manager to join the Boston office. You'll be the hub of our Boston office - the person who keeps things running, makes the space feel alive, and ensures every detail is tak…
Skills: Office Management, Administrative Support, Event Planning, Inventory Management, Google Workspace
Boston, Massachusetts, United States · On-site
$135k–$165k/yr
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Director of F…
Skills: Facilities Management, Workplace Operations, Corporate Real Estate, Vendor Management, Budget Management
Boston, Massachusetts, United States · On-site
$60/hr–$76/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Counseling, Immunization, Pharmacy Workflow Management, Inventory Management
Boston, Massachusetts, United States • Hybrid
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Manage strategic relationships with enterprise stakeholders to drive customer value, retention, and renewals. Develop customized onboarding and success plans while identifying growth opportunities for product upgrades and expansions.
Requires 7+ years of experience in Customer Success or Account Management focusing on enterprise SaaS or MarTech. Must possess strong digital marketing knowledge and a proven track record of managing senior-level stakeholder relationships.
Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies.
Here, you own the way you work, but we move as one unbeatable team.
We don’t just lead the market, we’re busy creating the world where Semrush is an unfair advantage for every marketer.
We move fast in ways to help you grow. Here, you have room to experiment, keep what works, and learn quickly from what doesn’t.
Ready to share our ambition and make an impact? Then, this role may be for you.
Strategic Account Management: Build and nurture strong relationships with key stakeholders, including marketing operations teams & senior marketing executives. Be their trusted advisor, offering strategic recommendations on how to leverage Semrush for maximum impact
Renewals & Retention: Drive high customer retention and renewal rates by ensuring customers see ongoing value. Work closely with account teams to identify upsell and cross-sell opportunities. Lead efforts in contract renewals and negotiations
Drive Customer Value: Collaborate closely with different customer stakeholders to understand and link key workflows within their marketing operations to the business value Semrush drives. Ensure customers understand how specific features and tools directly enhance their marketing objectives and performance
Quarterly Business Reviews: Conduct regular business reviews to demonstrate how Semrush tools are delivering ROI. Offer customized strategies and insights to help customers meet their specific business goals, in addition to discussing new, relevant products and solutions
Customer Advocacy: Act as the voice of the customer within Semrush, advocating for any improvements or enhancements based on customer needs and feedback. Stay informed about customer strategic objectives, relevant market conditions in the customers’ industry, and competitive intelligence to identify opportunities and threats
Create & Execute Onboarding, Implementation, & Success Plans: Develop detailed, customized onboarding and implementation plans tailored to the customer’s specific needs and business objectives. Ensure timely and efficient execution of these plans by coordinating with cross-functional teams and managing resources effectively, focusing on driving time to value and ensuring the customer sees immediate impact
Identify Growth Opportunities: Consistently evaluate your customer’s unique needs and identify opportunities for Semrush tools to meet them. Collaborate closely with Sales & Marketing to create expansion opportunities & product/platform upgrades
Move together. Raise the bar. Learn fast—grow faster. That’s the default. And here’s what else is needed to succeed in this role:
Required Qualifications:
7+ years of experience in Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space
Proven track record of building strong relationships with different levels of seniority
Proven experience creating customized success plans, ensuring customers see clear connections between their processes and the results Semrush delivers
Excellent problem-solving skills with the ability to provide tailored solutions to meet enterprise customers’ needs
Strong communication skills, both verbal and written, with an ability to articulate complex concepts to both technical and non-technical audiences
Overall understanding of digital marketing technologies such as SEO, SEM, content marketing, analytics, CRM, and marketing automation
Experience with upselling customers and generating qualified leads
Ability to use customer data to provide insights and drive decision-making
Preferred Qualifications:
Experience with BrightEdge, Conductor, SimilarWeb, or other enterprise-level marketing and SEO platforms
Ability to navigate ambiguity and complexity, and adapt in a rapidly changing global business environment
Previous experience with pipeline management in a sales or renewal context
You share our common values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, because it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Changes, because we are always looking to make things better
The annual Total Cash Compensation range for this position is $115,000 to $140,000. This includes an annual variable compensation component that consists of commissions which is typically between $23,000 and $28,000 based on target performance.
Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements.
International Locations
Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations.
Unlimited PTO
Low cost medical, dental, and vision plans
Life insurance
Accidental death and dismemberment (AD&D) insurance
Dependent Care Savings Accounts and Flexible Spending Accounts
Health Saving Account
Short-term and long-term Disability
Employee Assistance Program
Employee Resource Groups
Paid parental leave
Relief Fund
Travel coverage
Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact.
Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia.
We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day.
Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace.
We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.
Ready to be a part of this mission? Join us!
An Adobe Company. Helping 28M+ marketers be found everywhere search happens
Semrush, An Adobe Company, is the leading digital brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. Used by over 28 million users globally – from scaling startups to the Fortune 500 – Semrush provides the competitive intelligence needed to win visibility in an evolving digital landscape. The company is headquartered in Boston, MA with a global presence across North America, Europe and Asia.
Offices: 800 Boylston St, Suite 2475, Boston, Massachusetts 02199, US · Griva Digeni 125 & Kolonakiou corner, Zavos Grosvenor Tower; 2nd and 3rd floor, Limassol, Cyprus 3107, CY · Na Hřebenech II, 1718/8, Prague, Hlavní město Praha 14000, CZ · 3232 McKinney Ave, Dallas, Texas 75204, US · Madalińskiego street 71/1, Warsaw, Poland 02-549, PL
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