Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our p…
Skills: Team leadership, Operations management, Client success, Telematics, Process improvement
Retail Store Management Internship Summer 2027 - Baltimore
Baltimore, Maryland, United States · On-site
$16/hr–$24/hr
Entry level$4.0B raised
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Director of Business and Development SLED, (Director of Business Development)
Baltimore, Maryland, United States · Remote OK
$152k–$265k/yr
Senior+$17M raised
Job Requirements Director Business Development, SLED (Director of Business Development) The Director of Business Development for State, Local, and Education (SLED) is responsible for driving Fearless’ long-term growth, m…
Skills: Business development, Capture management, Proposal development, Strategic planning, Government contracting
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunit…
Skills: Systems Engineering, Integration and Test, Mission Engineering, Requirements Management, Architecture
Systems Engineering Manager 2 – MSE&A / Mission Engineering
Baltimore, Maryland, United States · On-site
$154k–$231k/yr
Senior$3.7B raised
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunit…
Skills: Systems Engineering, Mission Engineering, Modeling, Simulation, Experimentation
Inventory Control & Quality Control Floor Supervisor
Baltimore, Maryland, United States · On-site
$23/hr–$33/hr
Mid level$1.0B raised
Pay Range $23.50 - $33.16 Purpose: This position will be responsible for assisting the Warehouse Operations Manager in overseeing warehouse operations with a focus on inventory control and quality control areas, however …
Skills: Inventory control, Quality control, Warehouse operations, Team leadership, Troubleshooting
Northrop Grumman Mission Systems, Inc.
Staff SEIT Lead
Baltimore, Maryland, United States · On-site
$169k–$254k/yr
Senior+
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunit…
Skills: Systems Engineering, Integration And Test, Cost Account Management, Earned Value Management, Model-Based Systems Engineering
Enterprise Mobility
Management Trainee
Baltimore, Maryland, United States · On-site
$55k–$58k/yr
Entry level
Overview Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o…
Skills: Sales, Customer service, Business development, Retail management, Operations
Northrop Grumman Mission Systems, Inc.
Systems Engineering Manager 2 – MSE&A / Mission Engineering
Baltimore, Maryland, United States · On-site
$154k–$231k/yr
Senior
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunit…
Skills: Systems Engineering, Mission Engineering, Modeling, Simulation, Experimentation
We’re seeking a Retail Store Manager to join our team to lead associates, assist customers, and drive store sales. Responsibilities include, but are not limited to, the following: Manage and oversee all aspects of busine…
Skills: Retail management, Team leadership, Sales management, Business operations, Customer service
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact,…
Assistant Store Manager - Kay Jewelers - White Marsh Mall
Baltimore, Maryland, United States · On-site
$16/hr–$21/hr
Entry level$625M raised
We have many opportunities available on our other career site pages. Click here to link to our careers page! At Kay, we know that love is unstoppable. Which is why we’re devoted to helping customers Celebrate Life and Ex…
Skills: Retail management, Sales management, Customer service, Team leadership, Staff training
LANDSCAPE MAINTENANCE INTERNSHIP Who We Are Ruppert Landscape is a leading provider of commercial landscape maintenance and installation services with more than 3,500 employees serving customers from 55+ branches across …
Skills: Horticulture, Turf management, Field operations, Irrigation, Problem-solving
Requisition Number: 232411 Job Description Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team w…
Surveillance Supervisor, Grant Services Specialist III (NCS) - Baltimore City Health Department
Baltimore, Maryland, United States · On-site
$68k–$118k/yr
Mid level
THIS IS A NON-CIVIL SERVICE POSITION Salary Range: $67,687.00 - $117,791.00 Annually Hiring Salary Range: $67,687.00 - $82,500 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilli…
Skills: Surveillance, Public health, Epidemiology, Data entry, Quality assurance
Job Purpose The Team Leader is responsible for the complete operations of the store while on duty and acting as the Person in Charge unless a more senior level manager is present. This position will make appropriate reco…
The Representative works with the Director and Advisory Team to fulfill the FCA Vision, pursue the FCA Mission and live the FCA Values by implementing the ministry plan for the assigned area. In the FCA Sports Environmen…
The Program Director of Clubs is responsible for assisting the development and management of sport programs, ensuring the effective operation of FCA Sports processes, systems, and resources across Clubs. This role requir…
Skills: Sports management, Ministry leadership, Club operations, Fundraising, Volunteer management
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
The Team Lead will provide account support, guidance, and mentoring to Client Success Specialists and Engagement Managers to ensure a superior client experience. They are responsible for process improvement, monitoring team metrics, and managing service recovery activities within the Telematics service model.
Requirements
Candidates must have 5+ years of relevant customer service or operations case-management experience, preferably in a B2B environment. Proficiency in Microsoft Office applications and strong communication skills are required, with a college degree preferred.
Full job description
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
About the Role
We’re looking for a customer-focused professional to join our team as Team Lead, Telematics Client Success. In this role, you will provide account support, guidance, and mentoring to assigned Client Success Specialists and Engagement Managers. The role is responsible for process improvement, best-practice sharing, team metrics, documentation, project support, and service recovery activities that strengthen the Telematics service model and improve client retention. This position has accountability for supporting consistent and superior client experience across the Telematics Client Success team.
What You’ll Do
Provides account support and guidance for an assigned team of multiple CS specialists and Engagement managers to drive consistent and superior client experience
Identifies and provides mentoring for assigned team of Specialists
Act as the liaison between Operations and Client Success team by checking on quality of SOP completion, collecting feedback and resolving open SOP questions. Monitor the case metrics and total resource utilization statistics
Manage and resolve all Service Cloud cases assigned within expected time commitments and with the quality expected from clients
Advise leadership on client trends and process improvement recommendations (based on engagement with assigned team) that lead to internal projects and initiatives which enhance, and add value to, the Telematics service model
Direct workflow process improvements to promote capacity and efficiency within assigned team
Manage transition of support for specific strategic client over to the operations specialist team for all day-to-day case management and support
Manage telematics issues and proactively engage contacts on larger orders & projects to establish proper expectations and ensure timely execution
Support client implementations, ensuring all Telematics tasks are complete on time resulting in superior client experience and favorable NP
Partner with the Product Manager on the rollout of new Telematics processes within Telematics and engage assigned team to drive employee adoption
Basic Qualifications
5+ years of relevant customer service or operations case-management support experience, preferably in a B2B service environment.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
Customer focus: dedicated to meeting customer expectations, advocating for customer needs, and following through on commitments.
Communication: articulates information clearly and confidently, adjusts audience needs, and writes well-structured, grammatically correct documents.
Change agility embraces change, supports change initiatives through words and actions, remains optimistic, and recovers quickly from setbacks.
Execution discipline: completes work accurately and efficiently, manages multiple tasks in a fast-paced environment, and allocates time effectively.
Preferred Qualifications
Education: College/University degree preferred.
BS or BA in business or a related field preferred; equivalent experience may be considered in lieu of a BS/BA degree.
Telematics expertise: develops and continues to expand knowledge of Telematics products, tools, and services.
Analytical judgment: obtains and analyzes data, identifies trends and issues, considers multiple perspectives, and recommends or implements practical solutions.
Business acumen: operates as a hands-on practitioner and consultant/strategist with an understanding of business economics, competitive position, and value proposition.
Influence and collaboration: acts with confidence, persuades without authority, explores alternatives, and builds commitment across teams.
Location: 10200 Grand Central Ave, Owings Mills, MD
Compensation
The hiring base salary range for this position is $60,400 - $83,050 annually. This range represents the Company's good-faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate's qualifications, knowledge, skills, experience, internal pay equity, and relevant market data. In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role. Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.
What’s in it for You • A culture of innovation, empowerment, decision-making, and accountability • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.
Element Fleet Management (TSX: EFN) is a global leader in fleet management and intelligent mobility solutions. Guided by our Purpose to Move the world through intelligent mobility, we help organizations acquire, finance, manage, and optimize vehicle fleets across the entire fleet lifecycle.
Managing more than 1.5 million vehicles, Element combines deep fleet expertise with technology, data, analytics, and advisory services to help clients improve operational efficiency, reduce costs, manage risk, support fleet electrification, and make more informed mobility decisions. Our end-to-end solutions include vehicle acquisition, financing, maintenance, telematics, fuel management, accident management, remarketing, and fleet optimization.
From organizations with small and medium-sized fleets to large global enterprises, Element partners with clients across North America, Australia, New Zealand, and Europe to simplify fleet complexity and deliver measurable business outcomes. By making fleet management simpler, smarter, and more connected, we enable our clients to focus on what matters most: running their business.
Offices: 161 Bay Street, Suite 3600, Toronto, Ontario M5J 2S1, CA · 10200 Grand Central Ave, Owings Mills, Maryland 21117, US · 4 Robert Speck Parkway, Suite 900, Mississauga, ON L4Z 1S1, CA · 9350 Excelsior Blvd., Suite 400, Hopkins, MN 55343, US · 10458 Mayfield Rd NW, Edmonton, AB T5P 4P4, CA
How much do Management & Leadership jobs in Baltimore, MD pay?
Based on 1637 listings with disclosed salaries, most management & leadership jobs in Baltimore, MD pay between $46k–$167k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Baltimore, MD right now?
There are currently 2,019 open management & leadership positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Baltimore, MD?
Companies currently hiring include John Hopkins University, Northrop Grumman Mission Systems, Inc., Northrop Grumman, University System of Maryland, T. Rowe Price, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Baltimore, MD?
Yes — 597 of the 2019 open management & leadership positions offer remote or hybrid work (135 remote, 462 hybrid).
How do I apply for Management & Leadership jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.