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Full-time
Competitive Salary, Discretionary Bonus, Car Allowance, 25 Days Holiday Plus Bank Holidays, Pension Scheme, Life Assurance
Posted 16d ago
~40 hrs/week
Remote in West Midlands, England, United Kingdom
Responsibilities
Lead the development, retention, and strategic growth of a customer portfolio within the FMCG and industrial sectors. Collaborate with design and innovation teams to deliver sustainable packaging solutions and manage precise sales forecasts via CRM.
Requirements
Proven experience in account management within the FMCG or packaging industry is required. Candidates must possess a full driving license and the ability to work independently with frequent travel across the Midlands and South East.
Full job description
About the role
We have an exciting opportunity for a proactive Account Manager to join our UK Packaging (Retail) team, supporting the Midlands and the South East. Our team works collaboratively across regional sales, design, and site functions to deliver sustainable packaging solutions that exceed expectations. Our business is fuelled by curious minds, and this is an incredible time to join us as a brand ambassador strengthening relationships with global brands.
This role will focus on leading the development, retention, and strategic growth of our existing portfolio across the FMCG and industrial sectors. You will manage detailed account plans, drive margin improvements, and partner with cross-functional design and innovation teams to turn customer requirements into solution-led commercial offers.
A successful candidate must be a proven self-starter and commercial partner, comfortable working collaboratively in a multi-level matrix environment to deliver a customer experience that exceeds expectations.
Key responsibilities include but are not limited to:
Strategy & Growth: Lead the execution of account plans to secure organic revenue growth and margin improvements within existing customers
Relationship Management: Build deep partnerships across the FMCG and industrial sectors to drive customer loyalty and satisfaction
Value-Led Solutions: Coordinate with Design and Innovation teams to translate customer needs into tailored, sustainable packaging offerings
Pipeline & Forecasting: Manage account metrics and communicate precise sales volume and revenue forecasts to the business via our CRM system
Collaboration & Efficiency: Work alongside regional sales networks and operations teams to maximise market opportunities and drive supply chain efficiencies
So, if you are an experienced Account Management professional within the FMCG or Packaging space, looking for a new challenge in a business which prioritises creativity and encourages you to make a difference — then we might be looking for you!
About you
Proven success, knowledge, and experience in an Account Management role within FMCG – packaging experience highly desirable but will welcome experience in other areas
A Full driving license
A strong ability to work independently & remotely with travel as needed
Strong business acumen and negotiation skills with the ability to deal with conflict and challenge both externally and internally
Proven success, knowledge, and experience of analysing and initiating actions based on financial insights and understanding
Ability to build strong working relationships with colleagues, clients, and stakeholders around the business
Ability to deliver dynamic & professional presentations
Benefits
Competitive salary
Discretionary bonus
Car allowance
25 days holiday plus bank holidays
Pension scheme, life assurance and income protection
Employee Assistance Programme
Employee Discounts
Cycle to work scheme
Location: This is a remote role with regular travel required for client pitches, site visits, and internal stakeholder meetings across the Midlands and South East.
About us
We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
Fair recruitment at DS Smith
To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.
Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.
DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy.
Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization.
Offices: 1 Paddington Square, Level 3, LONDON, W2 1DL, GB · Lielahdenkatu 10, Tampere, West and Inner Finland 33400, FI · Newbridge Close, Bristol, England BS4 4AX, GB · Husby Alle 8, Taastrup, Capital Region 2630, DK · Avenida del Sol, 13, Torrejon de Ardoz, Community of Madrid 28850, ES
Packaging DesignInnovative packagingIndustrial PackagingRetail and Shelf Ready PackagingPromotional PackagingPOS DisplaysConsumer PackagingCorrugated PalletsRecyclingand Paper
How many Management & Leadership jobs are open in Auckland, New Zealand right now?
There are currently 928 open management & leadership positions in Auckland, New Zealand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Auckland, New Zealand?
Companies currently hiring include Deloitte, EY, PwC, ZURU, Faculty of Medical and Health Sciences, University of Auckland, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Auckland, New Zealand?
Yes — 447 of the 928 open management & leadership positions offer remote or hybrid work (13 remote, 434 hybrid).
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