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Oversees daily operations of the Patient Access unit, including staff scheduling, performance monitoring, and ensuring efficient patient throughput. Manages human resources tasks such as hiring, coaching, and conducting annual performance evaluations.
Requires an Associate's degree and 3-5 years of hospital billing and registration experience, or 5-7 years of experience without a degree. Must obtain the Certified Healthcare Access Manager (CHAM) certification within 1.5 years of hire.
Department/Unit:
Patient AccessWork Shift:
Day (United States of America)Salary Range:
$59,066.00 - $88,599.00The Access Service Supervisor is responsible for oversight of daily operations of respective unit, including scheduling for appropriate coverage, break and meal breaks. Approval of personal leave or combined leave time and tracking of FMLA, sign-off of KRONOs weekly. Monitoring of lateness and unscheduled absences and escalating of performance issues to manager. Understanding of an accurate and expeditious registration; facilitation of patient throughput and point of service collection is critical including the regulatory requirements driving expectation.
Essential Duties and Responsibilities
Qualifications
Equivalent combination of relevant education and experience may be substituted as appropriate.
Physical Demands
Working Conditions
Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Albany Medical Center, northeastern New York’s only academic medical center, is one of the Capital Region’s largest private employers with more than 9,000 employees. Albany Medical Center provides the highest level of patient care across disciplines, while receiving regional, national, and international recognition for high standards in patient care, education, and biomedical research. The 766-bed Albany Medical Center offers access to the latest medical services and technological innovations and includes one of the busiest emergency rooms and trauma centers in New York, a children’s hospital and dedicated pediatric emergency room, intensive care units for adults and children, and organ transplant services. Albany Medical College graduates more than 200 medical doctors each year, as well as PAs, CRNAs, biomedical scientists, and bioethicists. Albany Medical College operates a biomedical research enterprise and the region’s largest physician practice with more than 500 doctors. Albany Medical Center, along with Albany Medical College, is a partner in the Albany Med Health System, the largest and only regionally governed, not-for-profit health system serving northeastern New York and western New England.
Offices: 43 New Scotland Avenue, Albany, NY 12208-3478, US
There are currently 263 open management & leadership positions in Albany, NY listed on Clera. New openings are added daily as companies post roles.
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