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Albany, New York, United States · On-site
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Albany, New York, United States · Hybrid
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Albany, New York, United States · On-site
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Albany, New York, United States · Hybrid
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Albany, New York, United States · On-site
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Albany, New York, United States · Remote OK
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Albany, New York, United States · On-site
$17/hr–$21/hr
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Albany, New York, United States · On-site
$65k–$100k/yr
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Albany, New York, United States · On-site
$57k–$74k/yr
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Albany, New York, United States • On-site
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The Practice Nurse Supervisor coordinates daily clinical activities, ensures regulatory compliance, and maintains a safe, efficient environment for patient care. They are responsible for supervising clinical support staff, managing workflows, and acting as a liaison between medical and administrative teams.
Candidates must hold an Associate's degree in Nursing and a valid NYS Registered Nurse license, with a Bachelor's degree preferred. A minimum of 3 years of nursing experience, ideally in a supervisory or charge role, is required along with current BLS certification.
Department/Unit:
HBD - Medicine RenalWork Shift:
Day (United States of America)Salary Range:
$77,075.00 - $119,466.00Practice Nurse SupervisorEssential Duties & Responsibilities, including but not limited to:
1. Contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee’s work is valuable and contributes to the success of the Mission.
2. Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction.
3. Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes.
4. Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers assistance.
5. Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.
6. Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances.
7. Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues.
1. Assesses patient feedback and act as a liaison to ensure patient satisfaction while protecting the welfare of the Division, Department, Practice and Institution.
2. Investigates and addresses patient complaints with support of Practice Coordinator and Practice Manager
3. Train and monitors staff on proper policies and clinical management to ensure the highest level of patient satisfaction and quality of care possible.
4. Monitors site workflow to ensure optimal efficiency and makes appropriate adjustments or provides support/ training when necessary.
1. Collects and manages clinical related stoplight reports and addresses clinical issues within the division.
2. Monitors staff performance through consistent measurement. Recommends opportunity for improvement, initiates training and or corrective actions, focuses on improvement of staff abilities.
3. Directly supervises all clinical support staff by being physically present intermittently at the site during business hours and to be reachable to address staff questions or emergencies after hours and on weekends.
4. Coordinates daily workflow of clinical staff, delegates daily tasks to appropriate clinical staff and ensures completion of these tasks.
5. Ensures staff is knowledgeable about institutional resources, policies, and procedures and be able to share and communicate this information effectively. 6. Maintains effective communication with staff in a timely and effective manner by coordinating, facilitating, and documenting staff meetings with clinical staff.
7. Ensures that medical equipment functions properly and understands the process to manage failure as needs arise.
8. Works with the division physicians, administrative staff and nurse manager to ensure compliance with Det Norske Veritas (DNV) and any other governing regulatory authority.
9. Participates in Environment of Care Surveys with Practice Manager. 10. Reviews and maintains OSHA and SDS compliance manuals.
11. Orders and stocks supplies and medications as needed for clinical areas. Maintains inventory records to ensure fiscal responsibility, working within budgetary confines within the Division.
12. Maintains tracking logs- i.e., refrigerator temps, QC checks for CLIA waved testing, medication samples, emergency medications.
13. As staffing needs demand, support all clinical needs within their department to include but not limited to: assist with telephone triage, administer medications, provide direct patient care, assist the providers, task completion, medication prior authorizations, and prescription.
1. Provides proactive administrative and staff support in a patient centered environment.
2. Functions as an administrative liaison to internal and external customers.
3. Advocates for patients, families and staff.
4. Provides input to Nursing Management for quality improvement.
5. Ensures clinical staff is documenting properly, giving age appropriate care, gathering data correctly, and facilitating care in a customer friendly manner.
1. Functions as a resource to staff for solving complex clinical problems.
2. Maintains up to date knowledge regarding legal aspects of nursing policies and procedures and regulations governing the organization, and shares knowledge openly.
3. Assists with resolving conflicts between individual needs and the requirements of the organization.
4. Supports and promotes lifelong learning using the organization’s established empowerment process.
5. Acts as a mentor and consultant to staff in incorporating the organization’s mission, vision and values to enhance patient satisfaction by anticipating and exceeding patient’s needs.
1. In close cooperation with the Practice Manager, develop a superior clinical workforce by interviewing, hiring and training staff to maintain and expand their skillsets.
2. Monitors licensure or certifications for clinical staff and completes CPR tracking.
3. Manages payroll and benefits for clinical staff.
4. Maintains and updates (no less than every 3 years) job specific competency tools, job descriptions, Annual Performance Reviews (APRs), and competency-based orientation tools.
1. Supports a system that encourages the identification and analysis of errors and near misses in the context of a safety culture.
2. As assigned, conducts departmental safety inspections to assure compliance with hospital safety standards as evidenced by documented inspection reports. 3. Is aware of and compliant with all regulatory agency safety goals and objectives.
Minimum Qualifications:
Associate’s degree in Nursing is required, BSN is preferred.
NYS Registered Nurse Licensure is required.
Current BLS certification.
Minimum of 3 years of nursing experience is required, preferably in a charge or supervisory role with demonstrated management experience.
Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Albany Medical Center, northeastern New York’s only academic medical center, is one of the Capital Region’s largest private employers with more than 9,000 employees. Albany Medical Center provides the highest level of patient care across disciplines, while receiving regional, national, and international recognition for high standards in patient care, education, and biomedical research. The 766-bed Albany Medical Center offers access to the latest medical services and technological innovations and includes one of the busiest emergency rooms and trauma centers in New York, a children’s hospital and dedicated pediatric emergency room, intensive care units for adults and children, and organ transplant services. Albany Medical College graduates more than 200 medical doctors each year, as well as PAs, CRNAs, biomedical scientists, and bioethicists. Albany Medical College operates a biomedical research enterprise and the region’s largest physician practice with more than 500 doctors. Albany Medical Center, along with Albany Medical College, is a partner in the Albany Med Health System, the largest and only regionally governed, not-for-profit health system serving northeastern New York and western New England.
Offices: 43 New Scotland Avenue, Albany, NY 12208-3478, US
There are currently 344 open management & leadership positions in Albany, NY listed on Clera. New openings are added daily as companies post roles.
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