Charlotte, North Carolina, United States · On-site
Mid level
At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. …
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Mid level$500K raised
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Charlotte, North Carolina, United States · On-site
Mid level
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Charlotte, North Carolina, United States · On-site
$82k–$108k/yr
Senior$500K raised
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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability, Life Insurance
Posted 2d ago
~40 hrs/week
Responsibilities
The Business Manager centralizes operational, financial, and compliance processes including invoicing, vendor compliance, and former resident management. The role partners with onsite teams and corporate departments to ensure consistency and accuracy across multiple properties.
Requirements
Preferred experience in property management or centralized operations with a strong understanding of financial workflows and affordable housing programs. Candidates must be detail-oriented with proficiency in property management software, Smartsheet, and Microsoft Office.
Full job description
At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.
The Business Manager – Centralized Services is responsible for delivering operational, financial, compliance. This role centralizes essential processes such as invoicing, former resident management, vendor compliance, and regulatory oversight to ensure accuracy, timeliness, and alignment with company standards. The position partners closely with onsite teams and corporate departments to streamline operations and maintain consistency across all properties.
Reports to: Senior Regional Manager and works with both the Assistant Community Manager and Community Manager to determine the exact "day-to-day" duties. Decisions will take into account the Business Manager skills, experience, career goals, and how the individual best fits the working requirements of the community.
Essential Functions/Responsibilities
Financial, Vendor & Operational Processing
Manage vendor compliance processing, ensuring all vendors meet company, insurance, and regulatory requirements.
Oversee FMO (Former Resident Process), including move-out ledger reviews, charge application, refunds, and coordination with collection partners.
Complete invoice processing for all communities, including coding, routing, verification, and proactive vendor follow-up.
Lead the accrual process for anticipated invoices to support accurate monthly financial reporting.
Support the AME (Accounting Month End) closing process, ensuring deadlines are met and financial data is complete and accurate.
Manage retail tenant expense follow-up, including invoice collection, verification, and processing.
Oversee Conservice invoicing and follow-up, ensuring accuracy of utility billing and timely dispute resolution.
Legal, Compliance & Collections
Handle eviction filing, including preparation of documents, submissions, and communication with legal partners.
Maintain affordable housing program compliance, ensuring all recertifications, income verifications, and documentation requirements are met.
Conduct collections follow-up with former residents, including coordination and status tracking with Hunter Warfield.
Resident Engagement & Reputation Management
Manage SoCi review responses, replying to positive reviews and routing any follow-up items requiring action to the onsite Community Manager.
Quality Control, Auditing & Reporting
Conduct quarterly file audits on a sample of resident files at each community to ensure accuracy and compliance.
Maintain Smartsheet tracking at the community level, monitoring permits, inspections, expirations, and required updates.
Collaboration & Communication
Work closely with onsite Community Managers and corporate teams to support operational needs and ensure consistency across all four communities.
Serve as a centralized point of contact for vendors, third-party partners, and internal departments to resolve outstanding items promptly.
Provide regular reporting, updates, and follow-ups to ensure deadlines and compliance standards are met.
Skills/Specialized Knowledge
Experience in property management, centralized operations, or multi-site administrative support preferred.
Strong understanding of financial workflows, vendor compliance, former resident processes, and basic accounting concepts.
Familiarity with affordable housing programs, eviction procedures, and utility billing platforms (e.g., Conservice).
High attention to detail with the ability to manage competing deadlines across multiple communities.
Excellent communication skills and strong follow-up abilities.
Proficiency with property management systems, SoCi, Smartsheet, and Microsoft Office Suite is a plus.
Detail-oriented and process-driven
Strong time management and prioritization
Compliance-focused with high documentation accuracy
Effective communication and vendor management
Ability to work independently and drive results
Collaboration and cross-functional partnership
About the Benefits of joining the Mill Creek Team
Competitive compensation
Comprehensive medical, dental and vision
Employer sponsored short and long term disability, Life and ADD insurance
401k with employer matching
Paid time off benefits: Vacation, Sick, Holidays
Mill Creek is an Equal Opportunity Employer
Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!
Mill Creek Residential develops, builds, acquires and operates high-quality rental communities in desirable locations coast-to-coast, including in Seattle, Portland, the San Francisco Bay area, Southern California, Arizona, Denver, Dallas, Austin, Houston, South Florida, Tampa, Orlando, Nashville, Atlanta, the Carolinas, Washington, D.C., New Jersey, New York, and Boston. While we are a national company, we immerse ourselves in our local chosen markets to proactively pursue investment opportunities through our seasoned team of real estate professionals. We use our deep understanding of each market and a fresh, innovative approach to the rental home industry to create places where people thrive – and build real and enduring value for our investors, residents and associates.
Recognized as one of the Top Developers and Builders in NMHC's Top 25 List for the past several years, Mill Creek’s portfolio is comprised of 153 communities totaling over 43,500 rental homes that were operating or under construction as of September 30, 2025.
Offices: 4855 Technology Way, Suite 400, Boca Raton, FL 33431, US
Based on 55 listings with disclosed salaries, most legal jobs in Charlotte, NC pay between $60k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Legal jobs are open in Charlotte, NC right now?
There are currently 129 open legal positions in Charlotte, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Legal roles in Charlotte, NC?
Companies currently hiring include Bank of America, McMichael Taylor Gray, LLC, Mecklenburg County, Wells Fargo, American Express, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Legal jobs in Charlotte, NC?
Yes — 70 of the 129 open legal positions offer remote or hybrid work (8 remote, 62 hybrid).
How do I apply for Legal jobs in Charlotte, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.