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Other
high school
Health insurance, Retirement plans, Paid time off, Wellness programs, Local discounts, Employee rates on hotel stays
Posted 12d ago
~40 hrs/week
Responsibilities
The Restaurant Manager leads daily food and beverage operations, overseeing front-of-house staff while collaborating with the Executive Chef to ensure service excellence. They are responsible for strategic planning, financial management, and maintaining brand standards to drive profitability and guest satisfaction.
Requirements
Candidates must have at least 3 years of management experience in a hotel or resort food and beverage division, along with proven experience in hiring and talent development. Proficiency in POS systems, inventory management, and Microsoft Office is required, as well as relevant food safety and alcohol awareness certifications.
Full job description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. The Hilton Philadelphia at Penn’s Landing’s 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.
What you will have an opportunity to do:
The Restaurant Manager is responsible for leading the daily food and beverage operations of an assigned dining venue, overseeing all front-of-house operations while partnering closely with the Executive Chef to ensure back-of-house operational excellence. This role is focused on delivering exceptional guest experiences through quality products, outstanding service execution, and consistent adherence to resort and brand standards.
The Restaurant Manager partners with the Director of Food & Beverage on strategic planning, innovative food and beverage offerings, departmental initiatives, long-term business objectives, and profit and loss management. This role supports the development and implementation of departmental strategies while ensuring service standards and brand initiatives are consistently executed.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES (but not limited to)
Provide leadership and support for all outlets working directly with Managers and Supervisors.
Assists with the activities of the F&B Department to maintain and improve productivity, food quality, service, creativity and merchandising to increase volume, sales, and profit.
Enforces policies with management and schedules for the operation of all restaurants and bars to achieve a productive and profitable result.
Achieve predetermined profit and productivity objectives and desired standards in food, service, sanitation, creativity, and merchandising and promotion ideas.
Coordinate testing and experimental projects to upgrade products and procedures.
Reviews and evaluates daily the guest satisfaction and experience.
Review prices, sources of supply, food and beverage sales trends and inventories. Monitors and controls food, beverage labor and other related costs. Establish purchasing and receiving procedures in conjunction with the Purchasing Department.
Responsible for upholding of food & beverage concepts.
Additional duties include but are not limited to:
Assist in development of yearly budget
Develop monthly and weekly forecast
Monitor payroll of department
Lead daily staff stand up meetings
Attend the bi-weekly management meeting
Develop and revise SOPs for the department, as needed
Ensure all training and certifications are up to date
POSITION REQUIREMENTS
Must possess 3+ years management experience in the food and beverage division of hotel and/or resort.
3+ years of experience hiring and developing talent.
Excellent communication skills with fluency in English required.
Previous union experience a plus.
Must possess a High School Diploma or equivalent, some college preferred.
Must be proficient in POS systems, Inventory Management Systems and Microsoft Office.
MANAGERIAL WORK ACTIVITIES
Ensure property policies are administered fairly and consistently; disciplinary procedures and documentation are completed according to company SOPs.
Conducting annual performance appraisals with direct reports.
Communicates and executes departmental and property emergency procedures.
Recruiting for food & beverage team members.
Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
Employees receive on-going training to understand guest expectations.
COMPLIANCE REQUIREMENTS
Alcohol Awareness Certification (must comply with State regulations)
Food Handlers Certification (must comply with State regulations)
What are we looking for?
QUALIFICATIONS, SKILLS, & ABILITIES
Strong organizational management and analytical skills.
Innovative thinker that will challenge business processes and concepts to drive results.
Clear, concise written and verbal communication skills.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high-pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must maintain composure and objectivity while under pressure.
WORKING CONDITIONS – PHYSICAL/MENTAL REQUIREMENTS
Must be able to work in a fast paced, deadline driven environment.
Must be able to stand/walk for prolonged periods of time.
Must be able to lift, up to 40 pounds
Must be able work in different types of weather sometimes extreme, including high temperatures and humidity.
Flexible schedule: days and times may vary based on need including weekends and/or holidays.
What are we looking for?
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
How much do Human Resources jobs in Philadelphia, PA pay?
Based on 80 listings with disclosed salaries, most human resources jobs in Philadelphia, PA pay between $44k–$113k per year. Individual offers vary with seniority, company size, and specialization.
How many Human Resources jobs are open in Philadelphia, PA right now?
There are currently 228 open human resources positions in Philadelphia, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Human Resources roles in Philadelphia, PA?
Companies currently hiring include Aramark Healthcare+, Jefferson Health Plans, Temple Health – Temple University Health System, Tyler School of Art and Architecture, Temple University, UPS, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Human Resources jobs in Philadelphia, PA?
Yes — 70 of the 228 open human resources positions offer remote or hybrid work (14 remote, 56 hybrid).
How do I apply for Human Resources jobs in Philadelphia, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.