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Director of Employee Benefits Operations & Client Strategy
Memphis, Tennessee, United States · On-site
Senior
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Full-time
bachelor degree
Health Insurance, Dental Insurance, Vision Insurance, 401(k), Std, Ltd
Posted 9h ago
~40 hrs/week
Responsibilities
The Trainer develops, implements, and manages training plans for child support services staff to address knowledge gaps and operational needs. They are responsible for delivering training sessions, monitoring program effectiveness, and managing the training budget.
Requirements
Candidates must possess a bachelor's degree in education, human resources, or a relevant field. The role requires at least one year of training experience and three years of experience in child support services.
Full job description
Description
Veritas HHS seeks a Trainer for the 30th Judicial District Child Support Services of Tennessee located in Memphis, TN.
About the Company
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here’s our Mission and Core Values.
Mission – Do socially useful work, have fun, and prosper.
Core Values – Integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
STD, LTD
Life Insurance
Employee Assistance Program
Paid Time Off
Volunteer Time Off
Rewards Program
On-Demand Pay
About the Position:
The Trainer develops, implements and manages the training plan for two child support services offices with a staff of approximately 212, located in Memphis, TN. The position reports to the Program Improvement Manager.
Primary Responsibilities:
Maintains training plan.
Identifies and assesses current and future training needs, using job analysis, annual performance appraisals, and in consultation with the quality assurance analyst and management team.
Works with supervisors and staff to develop individualized training plans based on job responsibilities and any knowledge gaps.
Develops and revises training modules and handouts.
Maintains training calendar, schedules and notifies participants and their supervisors, and coordinates all training session activities.
Delivers group training and provides one-on-one remedial training at a supervisor’s request.
Monitors and evaluates training program’s effectiveness, including following up with participants and their supervisors to ensure learning objectives are met.
Prepares and provides training reports to corporate and local managers.
Manages training budget.
Looks for, and works with leadership team, to provide outside staff development opportunities for employees.
Requirements
Bachelor’s degree in education, human resources, or relevant field.
One year of training experience.
Three years of child support services experience.
Knowledge of current child support policy and procedures.
Experience designing and executing successful training programs.
Proven leadership skills.
Strong written and oral communication skills.
Knowledge of computers and software (Microsoft and Adobe products).
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualification associated with the position. Incumbents are held accountable for all duties of the position.
Veritas HHS provides operational and consulting expertise to health and human services agencies at the State and county levels. Currently Veritas HHS specializes in child support enforcement services, but also brings expertise in government health insurance and child welfare programs. Founded by Robert G. (Bob) Williams, Veritas HHS brings together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
The Veritas HHS Difference
- Owned and operated by committed subject matter professionals
- Direct executive engagement
- Committed to better program outcomes
- Track record of innovation and success
Offices: 2750 E 7Th Avenue Pkwy, Denver, Colorado 80206, US
Child Support Service and PaternityHealth CareConsultingBusiness Intelligence
How much do Human Resources jobs in Memphis, TN pay?
Based on 32 listings with disclosed salaries, most human resources jobs in Memphis, TN pay between $44k–$108k per year. Individual offers vary with seniority, company size, and specialization.
How many Human Resources jobs are open in Memphis, TN right now?
There are currently 111 open human resources positions in Memphis, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Human Resources roles in Memphis, TN?
Companies currently hiring include Citi Trends, Methodist Le Bonheur Healthcare, St. Jude Children's Research Hospital - ALSAC, Alliance HealthCare Services, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Human Resources jobs in Memphis, TN?
Yes — 7 of the 111 open human resources positions offer remote or hybrid work (1 remote, 6 hybrid).
How do I apply for Human Resources jobs in Memphis, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.