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The Assistant Store Manager oversees daily bakery operations, including inventory, staffing, and quality control. They are responsible for developing team members and acting as the primary leader in the absence of the Bakery Operations Manager.
Candidates need at least one year of leadership experience in restaurant, retail, or hospitality environments. Strong operational discipline and the ability to coach hourly staff in a fast-paced setting are required.
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.
This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.
Operational Execution
•Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
•Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
•Support ordering, inventory accuracy, and shrink control
•Assist in schedule creation and labor execution to meet operational targets
Talent & Team Development
•Support recruiting, interviewing, onboarding, and training of new staff
•Deliver consistent coaching and real-time performance feedback
•Hold team members accountable to standards while reinforcing a growth mindset culture
•Ensure onboarding and training programs are executed to company standards
Leadership & Ownership
•Manage bakery operations independently in the absence of the BOM
•Model urgency, accountability, and operational discipline
•Partner with BOM and Area leadership to identify operational gaps and implement solutions
•Maintain continuity of operations during leadership transitions or staffing shortages
•Other duties as assigned
•Able to independently execute all BOM-level administrative and operational tasks
•Bakery is fully staffed, trained, and operating at high standards
•Strong culture of accountability and consistency
•Acts as a reliable operational leader during any coverage scenario
•Demonstrates clear readiness and upward mobility toward a BOM role
QUALIFICATIONS & EXPERIENCE:
•1+ year leadership experience in restaurant, retail, or hospitality operations
•Strong operational discipline and attention to detail
•Ability to coach and develop hourly team members
•Comfortable working in fast-paced, high-volume environments
•Ability to perform all bakery roles during peak business periods
•Strong communication and problem-solving skills
•Competitive pay + bonus eligibility: $20.00 - $23.00/hr
•Medical, dental, vision & pet insurance
•Paid vacation + wellness days
•Career development pipeline into BOM leadership
•Free cookies every shift
•Fun, fast-paced team culture
\n\nAbout us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
Warm. Delicious. Delivered.
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born. Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
Offices: 1 S Broad St, Suite 1710, Philadelphia, Pennsylvania 19102, US
There are currently 5,029 open hospitality positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Compass Group, Starbucks, Tao Group Hospitality, Union Square Hospitality Group, among others. Browse the listings above to see every active employer.
Yes — 312 of the 5029 open hospitality positions offer remote or hybrid work (110 remote, 202 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
