Harrah’s Cherokee Valley River Casino & Hotel Position Description POSITION TITLE: Table Games Dealer DEPARTMENT: Operations JOB GRADE/FLSA STATUS: H5 – Non-Exempt BADGE TYPE/COLOR: Key--Blue REPORTS TO: Supervisor, Tabl…
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Full-time
high school
Posted 31d ago
~40 hrs/week
Responsibilities
Responsible for dealing various table games while providing a courteous and entertaining experience for casino guests. Duties include managing game productivity, handling cash and chips, and ensuring adherence to regulatory laws and company policies.
Requirements
Requires a high school diploma or GED and proficiency in Blackjack plus at least one other major table game. Full-time candidates must have at least six months of live dealing experience and strong communication and math skills.
Full job description
Harrah’s Cherokee Valley River Casino & Hotel Position Description
POSITION TITLE: Table Games Dealer
DEPARTMENT: Operations
JOB GRADE/FLSA STATUS: H5 – Non-Exempt
BADGE TYPE/COLOR: Key--Blue
REPORTS TO: Supervisor, Table Games Service; Dual Rate Supervisor, Table Games Service
SUPERVISES: N/A
JOB SUMMARY:
Responsible for dealing table games as assigned in order to provide a courteous and entertaining experience for Harrah’s Cherokee Valley River Casino & Hotel guests.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
Deal one or more games in order to provide guests with courteous and accurate service, and promote an entertaining environment; maintain department standards of game productivity
Provide gaming instructions to guests when requested or as assigned in order to encourage gaming activity
Demonstrate superior customer service skills by displaying outlined service behaviors at all times
Maintain an upbeat and positive attitude, create positive energy with gestures, and sustain enthusiasm from one interaction to the next
Initiate courteous and friendly conversations with guests
Informed of daily information; build relationships by greeting guests with a warm, friendly verbal greeting
Possess money-handling skills, count large sums of cash and exchange for table chips
Possess a thorough working knowledge of all casino games certified to deal
Documented strong knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and guidelines
Check for satisfaction and effectively resolve service breakdowns when they exist
Exercise appropriate discretion in identifying situations that require management attention
Provide game protection by keeping visual contact with all guests and game layout, and report any suspicious activity to the immediate supervisor
Act as a role model; always present oneself as a credit to Harrah’s Cherokee Valley River Casino & Hotel
Promote Caesars Rewards programs and card membership
Create an atmosphere of luck and celebrate guests’ wins
Provide a warm farewell and thank guests for visiting
Delight our guests with outstanding service
Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
MINIMUM QUALIFICATIONS:
High School Diploma or GED required
FOR PART-TIME:
Certificate of completion from an accredited Dealers School or equivalent required
Proficient in Blackjack and at least 1 other major game (Craps, Roulette, Poker, or Baccarat) preferred
FOR FULL-TIME:
Proficient in Blackjack and at least 1 other major game (Craps, Roulette, Poker, or Baccarat) required
Six months of live dealing experience required
Must demonstrate the following essential knowledge and skills:
Excellent oral and written communication skills
Must be able to communicate with coworkers, supervisors, and guests
Strong Math skills
Attention to detail
Neat, professional appearance with excellent personal hygiene
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Must be able to operate in stressful situations
Must be able to lift 25 pounds, carry 5 pounds
Must stand for long periods of time
Must be able to maneuver to all areas of the casino
Must be able to stoop, bend, reach, kneel, twist, and grip items
Must be able to respond to visual and aural cues
Must be able to read, write, speak, and understand English
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke
Must be able to work a flexible schedule including weekends, evenings, and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary 1.11.24
Proud to have opened our doors in September 2015.
Located approximately one hour west of Harrah’s Cherokee Casino Resort in Murphy, NC. We’re about two hours from Knoxville, Chattanooga, and downtown Atlanta.
Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms.
Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.
Related keywords
Table GamesCasino OperationsBlackjackRouletteCrapsPokerBaccaratGame ProtectionCaesars RewardsMoney HandlingRegulatory ComplianceGuest ServicesGaming Industry
An enterprise of the Eastern Band of the Cherokee Nation, Harrah's Cherokee Valley River Casino & Hotel is located in Murphy, North Carolina. We feature 50,000 square feet of gaming space with over 1,000 slots and 70 traditional table games, a five-outlet Food Market and a 300-room, full-service hotel.
Know When to Stop Before You Start. ® Gambling Problem? Call 1-800-522-4700. Must be 21 years of age or older to gamble or enter the casino floor.
How much do Hospitality jobs in North Carolina pay?
Based on 383 listings with disclosed salaries, most hospitality jobs in North Carolina pay between $45k–$85k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in North Carolina right now?
There are currently 9,879 open hospitality positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in North Carolina?
Companies currently hiring include Domino's, Aramark Healthcare+, Compass Group, Starbucks, Healthcare Services Group, Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in North Carolina?
Yes — 152 of the 9879 open hospitality positions offer remote or hybrid work (115 remote, 37 hybrid).
How do I apply for Hospitality jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.