Sales & Resident Experience Consultant - DT Los Angeles, CA
Chicago, Illinois, United States · On-site
Mid level$2.0B raised
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Full-time
3 Weeks Of Vacation, Personal Development Plans, Insurance, 25% Rent Discount
Posted 22d ago
~40 hrs/week
Responsibilities
Drive property success by leading sales efforts and maintaining a high closing ratio for new residents. Ensure a professional atmosphere and high resident satisfaction through excellent customer service and property inspections.
Requirements
Requires at least two years of transferable customer service experience and proficiency in English. Candidates must be adaptable to new technologies and possess strong administrative and interpersonal skills.
Full job description
Company Overview
Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders.
If you’re interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day, come join our talented and growing team at Berkshire Residential Investments. Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career.
....Tag you're it!!!!!....
Our “IT factor” means we are the best in what we do and are always striving to be even better!
Team “IT FACTOR”
Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do! We own and manage our own properties, and we have one asset that sets us apart from the others –Berkshire people.
We offer 3 weeks of vacation, personal development plans, great insurance, a 25% rent discount (and so much more!)... Take a look at what makes us different….
Our vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time.
Here is what your day might look like....
As one of our Sales & Resident Experience Consultant you are innovative and spend your day leading your team to drive the success of the property. You are enthusiastic and creative and you know what drives the market as well as your sales team! You are a people-loving soul, who is a home finding helper, and a hero!
So, here are a few of the things that we believe are essential to being the best Sales & Resident Experience Consultant there is:
You have to LOVE people, all kinds of people!!
You must be able to “seal the deal”! Expectations of at least a 20% closing ratio
Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather
Be an inspector! Tour routes and models are your showcase; make sure they look their best!
Maintain awareness of local market conditions and trends
Contribute ideas to the Property Manager for marketing property and improving resident satisfaction
Maintain professional resident communications via verbal and written communications
Provide excellent customer service to all prospective, existing residents and your team members
Have exceptional administrative skills with attention to detail
Here are some of the things you have already conquered!
You have at least two years of transferable experience in customer service
You have the ability to adapt to new technologies
You are proficient in writing, speaking and understanding the English language
Be fun! Have Energy! Be the energizer bunny!
We believe
Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.
Related keywords
Real EstateProperty ManagementLeasing OfficeClosing RatioMarket TrendsResident ExperienceCustomer ServiceAdministrative SupportProperty Marketing
Creating thriving communities—now and for generations to come
Industry
Real Estate
Company size
1,001-5,000 employees
Founded
1966
Headquarters
Boston, MA
LinkedIn followers
22,795
Total funding
$2.0B
Berkshire is a people-focused investment management company known for our vertically integrated organization and experience in U.S. residential real estate. With 60 years of experience, we manage over $33 billion in real estate assets* on behalf of our global institutional investors. We aspire to improve lives through expert capital stewardship and exceptional living experiences. Our reputation for innovation and prudence attracts residents in the U.S. and investors from across the nation and from around the globe.
For more details, please visit www.berkshireresi.com.
*Includes unfunded capital commitments for discretionary investment vehicles
Offices: One Beacon Street, 24th Floor, Boston, MA 02108, US
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