Benefits: Health insurance Paid time off Dental insurance Employee discounts Job Summary Overnight shift on a FT basis. Checks guests in and out of the hotel quickly, efficiently and courteously using the property manage…
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$16/hr–$18/hr
Mid level
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$28/hr–$30/hr
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San Francisco, California, United States · On-site
$28/hr–$30/hr
Entry level
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San Francisco, California, United States · On-site
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Entry level
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Entry level
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Full-time
Health insurance, Paid time off, Dental insurance, Employee discounts, Life insurance, 401k with company match
Posted 7d ago
~40 hrs/week
Responsibilities
The Night Auditor manages the overnight hotel operations, including guest check-ins, processing payments, and providing customer service. They are also responsible for running end-of-day reports and ensuring guest satisfaction through effective service recovery.
Requirements
Candidates must have 1-2 years of customer service experience and the ability to stand for 8 hours. Basic computer proficiency, including email, word processing, and spreadsheet software, is required.
Full job description
Benefits:
Health insurance
Paid time off
Dental insurance
Employee discounts
Job Summary Overnight shift on a FT basis. Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports.
Responsibilities
Welcomes guests in a friendly, prompt and professional manner.
Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
Up-sells rooms whenever possible to maximize hotel revenue.
Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
Issues, controls and releases guest safe-deposit boxes.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
1-2 years customer service experience.
Ability to stand for 8 hours
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.
Related keywords
Night AuditorHotel ManagementCustomer ServiceProperty Management SystemCashieringReportingHospitalityGuest RelationsUp-sellingService RecoveryFront DeskOperations
Excel Hotel Group is a fully integrated property ownership, management, and development company in the midst of exciting growth. We are focused on creating an atmosphere where superior quality and service is the standard. Excel Hotel Group is a hotel management company that has maintained an exceptional track record by creating value through the application of expert renovation, rebranding, and repositioning of hotels.
Excel Hotel Group's hallmark continues to be its associates. Priding itself with the best team members and exhibiting a commitment to hotel excellence beyond the ordinary. Delivering extraordinary service to each and every guest is what we're about and what we do best. Together, our corporate and field based teams of our hotel property management company, come together to drive industry-leading guest satisfaction scores, operating results, and profit margins. Our creative drive, integrity and entrepreneurial spirit enables our team to work seamlessly. Excel Hotel Group values creativity, dedication, and teamwork. These values are exemplified by our people and our associates within the industry. Above all, our exceptional team members define the corporate character that continues to distinguish Excel Hotel Group in today's hospitality industry
We're listening...
We always love to hear from you. If you have a request or need, or if you would like additional information about The Excel Hotel Group, the following is how to contact us and the individual departments.
10174 Old Grove Road, Suite 200. San Diego CA 92131
P: 858-621-4908 F: 858-621-4914
Offices: 10174 Old Grove Road, 200, San Diego, CA 92131, US
Hotel ManagementRevenue ManagementHotel Rennovationand AccountingHospitalityHotelProperty ManagementProperty Development
Based on 2327 listings with disclosed salaries, most hospitality jobs in California pay between $70k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in California right now?
There are currently 26,768 open hospitality positions in California listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in California?
Companies currently hiring include Domino's, Starbucks, Compass Group, Marriott International Hotels, Inc., Mendocino Farms, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in California?
Yes — 450 of the 26768 open hospitality positions offer remote or hybrid work (212 remote, 238 hybrid).
How do I apply for Hospitality jobs in California?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.