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Full-time
high school
Tuition reimbursement, Public Service Loan Forgiveness, Leadership development programs, Medical insurance, Dental insurance, Vision insurance
Posted 22h ago
Apply by Sep 10
~40 hrs/week
Responsibilities
The front office assistant manages daily ambulatory office operations, including patient registration, appointment scheduling, and telephone support. They also handle medical records, insurance information, and ensure compliance with organizational policies and patient satisfaction standards.
Requirements
Candidates must have a high school diploma or equivalent and at least six months of experience in a clerical, business, or customer service setting. No specific licensure or certification is required for this role.
Full job description
Position Summary
Florida Medical Clinic Orlando Health
Job Title: Front Office Assistant
Full Time: Monday - Friday 8:00 AM to 5:00 PM
Department: MDVIP
Location: Tampa, FL
Job Summary: The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.
Why is Florida Medical Clinic Orlando Health your best place to work?
✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. ✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs. ✅ Financial & Retirement – Up to 5% employer match on retirement contributions. ✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options. ✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
Responsibilities
Essential Functions
Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
Obtains accurate and complete patient demographic and insurance information.
Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
Interacts with patients and families in a professional manner.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
Participates in Quality Assurance/Quality Indicator activities as assigned.
Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
Practices the efficient use of supplies.
Assists billing service as requested.
Qualifications
Education/Training
High School graduate or equivalent.
Licensure/Certification
None.
Experience
Six (6) months experience in a clerical office, or general business, and/or customer service setting
A trusted leader inspiring hope through the advancement of health.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1918
Headquarters
Orlando, FL
LinkedIn followers
128,171
Orlando Health is a not-for-profit healthcare organization with $7.6 billion of assets under management that serves the southeastern United States. Headquartered in Orlando, Florida, the system was founded more than 100 years ago.
Offices: 1414 Kuhl Ave, Orlando, FL 32806, US · 92 W Miller St, Orlando, Florida 32806, US · 9400 Turkey Lake Rd, Orlando, FL 32819, US · 52 W Underwood St, Orlando, Florida 32806, US · 83 W Miller St, Orlando, Florida 32806, US
How many Healthcare jobs are open in Tampa, FL right now?
There are currently 2,732 open healthcare positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Tampa, FL?
Companies currently hiring include Tampa General Hospital, University of South Florida - School of Social Work, Elevance Health, UnitedHealth Group, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Tampa, FL?
Yes — 499 of the 2732 open healthcare positions offer remote or hybrid work (210 remote, 289 hybrid).
How do I apply for Healthcare jobs in Tampa, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.