Medical Front Office Specialist Join a Team That Makes a Difference Every Day The front desk is often the first impression a patient has of our practice, and we're looking for someone who takes pride in creating a welcom…
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The Front Office Specialist is responsible for welcoming patients, managing appointments, and handling check-in/check-out procedures. They also maintain accurate patient records, verify insurance, and support overall office operations through efficient use of technology.
Requirements
Candidates must be comfortable using computers and navigating multiple software programs simultaneously. Strong customer service, communication, and organizational skills are required, while medical office experience is preferred but not mandatory.
Full job description
Medical Front Office Specialist
Join a Team That Makes a Difference Every Day
The front desk is often the first impression a patient has of our practice, and we're looking for someone who takes pride in creating a welcoming, professional experience from the moment a patient walks through the door.
We work hard, support one another, and step in wherever needed. We value kindness, accountability, and a willingness to help the team succeed. We are looking for people who take ownership of their work and genuinely enjoy helping patients.
We believe great patient experiences start at the front desk, and every person on our team plays an important role in that mission.
We have a structured hands on training process . If you're comfortable with technology, enjoy helping people, and are eager to learn, we'll teach you the rest.
What You'll Do
Welcome patients and create a positive first impression
Check patients in and out efficiently
Answer incoming calls and assist with scheduling
Verify patient information and insurance coverage
Collect copays and process payments
Manage provider schedules and appointment calendars
Maintain accurate patient records
Scan, upload, and organize electronic documents
Communicate professionally with patients, providers, and team members
Support office operations and assist the team as needed
Computer Proficiency Is Required
This is a technology-driven office environment. You will spend much of your day working within electronic systems, scheduling appointments, documenting information, and managing patient records.
We are happy to train the right candidate on medical terminology, insurance processes, scheduling workflows, and office procedures. However, applicants should already be comfortable using computers throughout the day.
This position requires:
Working in multiple software programs at the same time
Navigating between screens quickly and accurately
Typing while speaking with patients
Learning new technology and processes
Managing electronic records and patient information
Scanning, uploading, and attaching documents
Using Outlook, email, calendars, and Microsoft Office applications
Entering information accurately and efficiently
Basic troubleshooting of common software and computer issues
What We're Looking For
Friendly and professional communication skills
Strong customer service skills
Dependable and accountable
Organized and detail-oriented
Comfortable in a fast-paced environment
Ability to manage multiple priorities throughout the day
Confidence using technology and learning new systems
A collaborative approach and willingness to help the team
Experience
Medical office experience is preferred, but not required
Experience in customer service, reception, hospitality, retail, administrative support, call center, or similar roles is highly valued
Experience working with computers throughout the day is strongly preferred
Why You'll Love Working Here
Structured training and ongoing support
A team-oriented culture that values respect and collaboration
An opportunity to learn and build new skills
Meaningful work helping patients navigate their care
Ready to Apply?
If you're dependable, comfortable with technology, enjoy helping others, and are looking for a team that supports one another, we'd love to hear from you.
Related keywords
Front OfficeMedical OfficePatient ExperienceSchedulingInsurance VerificationCopay CollectionElectronic RecordsMicrosoft OfficeOutlookData EntryCustomer ServiceReceptionAdministrative SupportTechnology-drivenSoftware ProficiencyPatient Care
Creating exceptional value for our patients, physicians and payors through our unique healthcare delivery model.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
2004
Headquarters
Brentwood, Tennessee
LinkedIn followers
23,029
Total funding
$2.6B
Surgery Partners is a leading operator of surgical facilities and ancillary services with more than 180 locations nationwide. We provide exceptional integrated healthcare experiences between our providers and patients.
Our diverse company operates multiple types of healthcare services dedicated to improving the quality of care in a convenient and cost-effective manner.
Our integrated approach to advancing markets allows for flexibility to provide care on an individualized, local market basis. Whether entering into a new market with surgical facilities, ancillary services or joint ventures with health systems, or furthering an existing market’s growth potential by focusing on base business, in-market development and new service lines, our experience has shown us that no two markets are alike. We see value in individuality.
At Surgery Partners, our mission is to enhance patient quality of life through partnership. Surgery Partners is an organization deeply committed to providing quality, compassionate and personalized care, to meet the needs of our diverse patients, employees and physician partners in the communities in which we serve. Our colleagues are critical in achieving that mission. As it truly brings out the best in all of us, Surgery Partners is committed to diversity and inclusion.
Our Surgery Partners team is comprised of more than 15,000 employees and 4,600 affiliated physicians, serving more than 600,000 patients annually. Want to work with us? Check out our website for current employment opportunities.
Offices: 340 Seven Springs Way, Suite 600, Brentwood, Tennessee 37027, US
Ambulatory Surgery CentersAnesthesiology GroupsHealthcare SolutionsHospitalsAncillary ServicesTotal Joint ReplacementNursingand PhysiciansHospitalHealth Care
How many Healthcare jobs are open in Tampa, FL right now?
There are currently 2,732 open healthcare positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Tampa General Hospital, University of South Florida - School of Social Work, Elevance Health, UnitedHealth Group, CVS Health, among others. Browse the listings above to see every active employer.
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