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Full-time
Posted 8h ago
~40 hrs/week
Responsibilities
Lead the planning, development, and delivery of integrated content programs and experiential activations for healthcare clients. Coordinate between internal teams, external agencies, and clients to ensure high-quality asset delivery across digital and physical channels.
Requirements
Requires 6-8+ years of experience delivering integrated content programs within healthcare or pharmaceutical environments. Must possess strong leadership skills and a deep understanding of content development within regulated healthcare environments.
Full job description
Experience Without Limits. Come shape the future of brand experience.
At Jack Morton, we create, and build, head-turning, smile-inducing, impact driving brand experiences. We exist to redefine what experiential can achieve, helping clients unlock the full value of experiences.
That takes a team that’s bold, curious, and acts as one - building on ideas, pushing boundaries, and showing up for each other. Here, you’ll do your best work, grow fast, and collaborate across clients, disciplines, and global teams to bring new ideas to life.
This is a place where curiosity drives what’s next, boldness raises the bar, and we win together. Where ownership is expected, egos are left at the door, and the work reflects the people behind it.
Experience without limits — in your work, your growth, and your impact.
The Healthcare content lead is responsible for leading the planning, development, and delivery of integrated content programmes and activations for our healthcare client deliverables. This role is both strategic and executional, ensuring all content is effectively planned with the client, produced to a high standard, and delivered seamlessly across channels, including live experiences, booths, and activations.
You will act as the central point of coordination across client, internal teams, and partner agencies, ensuring content and assets are delivered on time, on brief, and aligned to programme objectives. While ensuring cross-functional alignment on the congress booth experience and attendee journey.
This role requires exceptional project management, content expertise, and client relationship skills, along with the ability to lead and develop a high-performing content team.
Key Responsibilities
Content Planning & Strategy
Partner with clients to develop and manage integrated content plans, aligning to business goals, campaign strategies, and activation needs
Translate client objectives into clear content deliverables/experiential touchpoints, timelines, and asset requirements
Oversee the evolution of content plans across the lifecycle of a programme, adapting to changing needs
Ensure all content outputs are cohesive across channels, including digital, physical activations, and experiential environments
Project & Programme Management
Lead the end-to-end management of multiple complex content programmes, from briefing through delivery
Build and maintain detailed project plans, timelines, workflows, and status reporting
Ensure all content and assets are delivered on time, on budget, and to scope
Proactively identify risks, dependencies, and bottlenecks, implementing solutions to keep delivery on track
Establish and optimize content production processes and workflows
Asset & Production Management
Oversee the development, tracking, and delivery of all content assets from Jack, ensuring quality and consistency
Manage inputs and deliverables from external agencies and partners, ensuring alignment to content plans and deadlines
Coordinate asset production across formats including video, digital, print, environmental, and experiential assets
Maintain clear asset governance, version control, and approval processes
Ensure all materials are activation-ready (e.g. booths, events, installations)
Cross-Agency & Stakeholder Coordination
Act as the central point of integration across multiple agencies, ensuring seamless collaboration
Align stakeholders on timelines, deliverables, and responsibilities
Lead regular status meetings and communications across internal teams and external partners
Resolve cross-team challenges and ensure accountability across all contributors
Client Relationship Management
Build strong, trusted relationships with clients, becoming a go-to lead for content and delivery
Facilitate content planning discussions, providing proactive recommendations and solutions
Clearly communicate programme status, risks, and opportunities
Manage expectations, including scope changes and out-of-scope requests, with confidence and transparency
Demonstrate a deep understanding of client objectives, brand, and audience needs
Content & Creative Oversight
Ensure the quality, consistency, and integrity of all content deliverables
Translate creative concepts into practical, executable content plans and asset outputs
Partner closely with creative, strategy, and production teams to bring ideas to life
Identify opportunities for innovation in content formats, storytelling, and execution
Team Leadership & Development
Lead and mentor a team of content producers and junior team members
Set clear expectations, provide ongoing feedback, and support professional development
Foster a culture of collaboration, accountability, and high performance
Ensure the team is effectively resourced and supported across programmes
Qualifications & Experience
Extensive experience delivering integrated content programmes within healthcare, pharmaceutical, or healthcare communications environments (ideally 6-8+ years)
Proven success managing complex content and experiential projects across multiple channels, stakeholders, and agency partners
Strong client leadership skills with the ability to build trusted relationships and provide strategic counsel
Experience leading and developing high-performing teams while driving collaboration across disciplines
Deep understanding of healthcare communications, congresses, and content development within regulated environments
Client & Communication Skills: clear, proactive and solution-oriented communicator who can manage multiple stakeholders across senior client and agency teams
Collaboration & Leadership: Proven ability to lead cross-functional and cross-agency teams
Strategic & Commercial Awareness: Understands how content drives client business outcomes and brand impact
Success Measures
Consistently delivers high-quality content programmes and congress experiences that achieve client objectives and receive positive client feedback
Builds trusted, senior-level client relationships, becoming a recognised strategic partner and primary point of contact for content delivery
Contributes to account growth through proactive identification of opportunities, increased client engagement, and expansion of programme scope
Enables seamless collaboration across internal teams and partner agencies, ensuring integrated, efficient delivery and shared accountability
Is recognised as a subject matter expert in healthcare content and experience design, providing strategic guidance that influences client decision-making
Maintains excellent delivery performance, with programmes completed on time, on budget, and to the highest quality standards
Why Join Jack Morton?
Be part of a leading, insight-driven healthcare communications agency
Work at the cutting edge of science, creativity, and strategy
Partner with some of the world’s most innovative healthcare brands
Shape work that makes a meaningful difference to patients and healthcare systems
Join a collaborative, ambitious culture that values bold thinking and continuous learning
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
JOB SCAM ALERT
We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address “@jackmorton.com” or “@jackmorton.co.uk” or "@impact-xm". We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.
If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action.
Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity.
We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.
We’re a global agency focused on building experience brands. We’re best known for event & experiential marketing, integrated campaigns, digital & content marketing, sponsorship marketing and employee engagement. We also have special expertise with experiential technology, trade shows & exhibits, healthcare experiences and broadcast design. Yep, we’re multi-channel, multi-discipline and just plain multi-talented. Jack Morton is part of the Interpublic Group of Companies, Inc. (NYSE: IPG).
Follow us on:
• Instagram: https://www.instagram.com/jackmorton/
• Facebook: http://www.facebook.com/jackmortonworldwide
• Twitter: http://twitter.com/jackmorton
Culture & careers:
http://www.jackmorton.com/culture-careers
Offices: 33 Arch Street, STE 1400 - 14th Floor, Boston, Massachusetts 02110, US · 909 Third Avenue, 8th Floor, New York, NY 10022, US · Foundry Building 4th Floor 77 Fulham Palace Road, London W6 8AF, UK 8AF, GB · Royal Naval House, 32 Grosvenor St, The Rocks, Sydney , Australia NSW 2000, AU · 222 Merchandise Mart Suite 500, Chicago, Illinois 60654 , US
brand experienceexperiential marketingbrand strategydigital and socialsponsorshipconsumer engagementevent marketingshopper and retailproduct launchemployee engagement
How many Healthcare jobs are open in London, United Kingdom right now?
There are currently 933 open healthcare positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in London, United Kingdom?
Companies currently hiring include PureGym, Novartis, HCA Healthcare UK, The Gym Group, Cancer Research UK (CRUK), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in London, United Kingdom?
Yes — 437 of the 933 open healthcare positions offer remote or hybrid work (52 remote, 385 hybrid).
How do I apply for Healthcare jobs in London, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.