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Select “I’m Interested” to be directed to the agency to learn about available job opportunities. Be advised this not a job posting and you are not submitting an application.
Select “I’m Interested” to be directed to the agency to learn about available job opportunities. Be advised this not a job posting and you are not submitting an application.
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Other
high school
401(k) Retirement Plan, Medical Plan, Vision Plan, Prescription Plan, Telehealth, Dental Plan
Posted 15d ago
Apply by Jul 29
~40 hrs/week
Responsibilities
The Patient Coordinator manages impairment rating referrals, coordinates patient scheduling, and prepares medical charts for physicians. They also handle patient check-in/out processes, maintain accurate medical records, and ensure compliance with HIPAA regulations.
Requirements
Candidates must have a high school diploma or GED and at least one year of office administrative experience, preferably in a medical setting. Proficiency in medical terminology, anatomy, and Microsoft Office is required, along with bilingual fluency in English and Spanish.
Full job description
Overview
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Impairment Rating Coordinator follows standard operating procedures associated with the processing of impairment rating referrals, the completion of chart preparations, and the finalization & distribution of jurisdictional examination report forms. This position works alongside other team members in the support of one or two Impairment Rating Doctors in a market.
Responsibilities
Process impairment rating referrals from Central Referrals
Contact Payor/Adjuster to confirm compensable part of injury and obtains approval for exam
Coordinates with patient to schedule exam
Coordinates medical record collection as necessary from outside providers and/or insurance adjusters
Chart preparation for examining physician per respective physician’s requirements
Greets patients, communicates wait times, and directs them accordingly
Checks patients in appropriate patient management system in accordance with company protocols
Explains all required forms to patients and ensures proper completion of all paperwork
Checks out patients in appropriate patient management system according to procedure and distributes records according
Triage patients
Enter charges and exam results into IT system
Finalizes charges and closes ticket in IT system
Enter exams in respective physician’s log of all exams for future reference
Generates final reports out of IT system for physician review
Proofread reports and coordinates corrections as necessary before distribution
Distributes final reports to appropriate parties in a timely fashion
Follows HIPAA guidelines and safety rules
Answers incoming telephone lines in accordance with company procedures and directs the caller accordingly
Files paperwork, medical records, and correspondence according to defined company procedure
Arranges outside referrals as needed
Archive patient charts
Other duties as assigned by doctors and/or management
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
Customarily has at least one year of office administrative experience, preferably in a medical environment, to include leadership/supervisory experience
Strong knowledge of medical terminology and anatomy is preferred
Must be bilingual in English and Spanish
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Basic knowledge and skills in Microsoft Office Suite, specifically Excel
Ability to communicate effectively
Excellent computer, organizational and planning skills
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
Strong attention to detail
Ability to work independently
Ability to handle multiple tasks, projects, duties, and priorities
Ability to create and maintain accurate and precise records and reports
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
WHO WE ARE:
Concentra is the leader in occupational health with 40+ years of improving the health of America's workforce, one patient at a time. More than 11,000 Concentra colleagues provide occupational medicine, onsite health care, physical therapy, and telemedicine services from nearly 520 medical centers and 130+ onsite clinics nationwide.
THE CONCENTRA WAY:
Living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being.
OUR MISSION:
Improving the health of America’s workforce, one patient at a time.
OUR VISION:
Every person is treated the Concentra Way: quality clinical care and a positive customer experience from welcoming, respectful, and skillful colleagues.
OUR VALUES:
A healing focus, a selfless heart, and a tireless resolve.
Our goal at Concentra is living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being,
SCAM ALERT: Concentra has been informed that scammers are using our name to scam individuals who believe they are applying for an opportunity with Concentra or receiving a job offer from Concentra. These scammers can be very convincing, going so far as to steal the profile pictures from our actual recruiters from their LinkedIn profiles and using email addresses that contain the word ‘Concentra’ such as ‘@ConcentraCareers’ or ‘@ConcentraJobs’ or '@concentracareerdesk.' The scammers will typically ask you to send money at some point (for equipment, training, or a uniform, etc.). A LEGITIMATE CONCENTRA RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. For more information on recruiting scams or to report a recruiting scam visit the website of the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.
Offices: 5080 Spectrum Drive, Suite 1200 West Tower, Addison, Texas 75001, US
How many Healthcare jobs are open in Houston, TX right now?
There are currently 4,146 open healthcare positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Houston, TX?
Companies currently hiring include Texas Children's Hospital, McWilliams School of Biomedical Informatics at UTHealth Houston, Oscorp Industries Consulting, St. Luke's Health, UnitedHealth Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Houston, TX?
Yes — 430 of the 4146 open healthcare positions offer remote or hybrid work (179 remote, 251 hybrid).
How do I apply for Healthcare jobs in Houston, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.