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Skills: Phlebotomy, Team Leadership, Donor Screening, Quality Assurance, Customer Service
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Full-time
high school, professional certificate
Medical Plans, Dental Plans, Vision Plans, Paid Time Off (PTO), Holidays, Short-term Disability
Posted 25d ago
Apply by Jul 14
~40 hrs/week
Responsibilities
Leads a mobile phlebotomy team by overseeing daily operations, ensuring quality assurance, and managing donor collections. Responsible for safely operating the mobile drive vehicle and transporting staff and equipment to various collection sites.
Requirements
Requires a high school diploma or GED and a valid driver's license, with a preference for 5 or more years of job-related experience. Must be proficient in phlebotomy techniques and capable of leading a team in a fast-paced mobile environment.
Full job description
Overview
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Accountable for the on-time delivery of own work and that of others. Responsible direct coaching and oversight of staff assigned for the day. Responsible for quality assurance of team deliverables. Subject matter expert in phlebotomy, collecting blood products and compliance requirements. Consistently strives to enhance existing services and influence resulting action plans. Ensures a customer focused approach is implemented and systematically analyzes customer information. Understands wider organizational goals and works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative/teamworking spirit, monitors progress of team against objectives, and actively helps and supports others to achieve team goals. Works on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Proactively solves problems to affect change and make informed decisions. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Total Rewards Package
CompensationThe target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.BenefitsVersiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Follows all DOT guidelines when operating full-size commercial van/ProMaster, and safely transports staff, supplies, and equipment.
Travels to other collections sites, as determined by business need.
Prepares collection site and performs set up, including technology systems (may include quality control).
Leads donor collection team, redirects issues and problems that arise from Donor Specialists; provide feedback and follow through with team members and supervisors.
Treats donors with customer service excellence and adds value to the donation experience through professional relationship building.
Establishes and builds relationships with donors and sponsors.
Ensures customer issues with a potential negative impact are resolved and the supervisor or manager is informed.
Influences future blood drives with consistent conversion rates, rebooking, sponsor leadership and service recovery.
Trains and mentors team members in all aspects of the role.
Prepares collection site & performs set up (including technology systems and quality control), troubleshoots and adjusts accordingly; prepares and plans for future site visits.
Performs donor screening (collects donor histories) and mini-physical.
Performs phlebotomy, including automation (Alyx and/or Trima).
Prepares and packs units for transport.
Observes donors for reactions, manages automation reactions; manages donor needs, de-escalates situations, prevents reactions and mitigates situations.
Rebooks donors for future donation appointments and facilitates rebooking process.
Transports or carpools staff.
May transport supplies and equipment.
With a valid CLD, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.
Leads drive set-up.
Creates a safe environment for donors and fellow staff members and maintains safety awareness of team.
Responsible for achieving team automation goal including recruiting and converting donors for automation.
Operates, troubleshoots, and performs routine maintenance on equipment.
Maintains product integrity and ensures proper identification of all donors.
Maintains organization of departmental records, as needed.
May participate in validation of new processes or new equipment.
Reviews daily work for accuracy and recognizes and investigates the reason for potential discrepancies and unexpected results, resolving where appropriate.
Reviews quality results and escalates issues and concerns.
Performs root cause analysis, review, and reporting with leadership.
Uses SOS to troubleshoot.
Other duties, as assigned.
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
High School Diploma required
GED required
Experience
1-3 years 3 or more years phlebotomy experience preferred
a combination of a health care degree, certification required
1-3 years 3 or more years relevant experience. required
4-6 years Typically requires a minimum of 5 years of job-related experience. required
Knowledge, Skills and Abilities
Valid drivers' license with prior driving experience. required
Demonstration of effective problems solving and good judgement in selecting methods and techniques for obtaining solutions. required
Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
Must have basic mathematical aptitude. required
Ability to apply judgment to written or oral instructions. required
Ability to organize work to provide productive work flow. required
Flexibility to work independently and with a team. required
Has strong attention to detail. required
Must have good communication skills, including the ability to provide constructive criticism to peers. required
Possesses legible hand writing. required
Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required
Licenses and Certifications
Valid drivers' license required
Tools and Technology
Vehicle navigation system. required
Personal Computer (desk top, lap top, tablet). required
General office equipment (computer, printer, fax, copy machine). required
Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
We are blood health innovators who enhance lives through discovery, diagnosis, and treatment.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
Milwaukee, Wisconsin
LinkedIn followers
8,514
Total funding
$29M
Versiti was founded with the belief that together, our blood centers can better serve people’s urgent need for life-saving healthcare. That we can strengthen and restore the health of our communities while conducting groundbreaking research. That we can integrate scientific innovation, medicine, and service in ways that no other blood health organization can match.
We’re driven by the urgency of our work and inspired by the generosity of the people we rely on for life-saving donations. We have the privilege to safeguard these gifts and ensure they go where the need is greatest, in our communities and beyond––and our hospital and healthcare partners across the nation rely on the speed, safety, and availability of these gifts.
Our people are driven by a relentless curiosity. As the home of the world-renowned Blood Research Institute, we attract leading blood health researchers from around the world who are passionate about advancing personalized medicine. We conduct focused research in areas like cellular therapies, oncology, and genomics, to make a difference in the lives of people through the healing potential of blood.
People need people.
There is no substitute for blood, organs, tissue, or bone marrow. They are precious. They are perishable. And the need for them is vital.
As a partnership of blood centers, we’re far stronger together than we are alone. Ultimately, the meaning of our work is found in the lives we save and the people we serve. Our dedication to service and safety will enable us to become the partner of choice for hospitals everywhere.
Our commitment to scientific rigor can save lives and advance the field of personalized medicine. And our commitment to building deep relationships with our donors will transform Versiti into a beacon of hope, care, and innovation in the communities we call home.
Offices: 638 N 18th St, Milwaukee, Wisconsin 53233, US · 1036 Fuller NE, Grand Rapids, MI 49503, US · 3450 N. Meridian St., Indianapolis, Indiana 46208 , US · 16100 Centennial Circle, Tinley Park, Illinois 60477, US
Transfusion MedicineTransplantationStem Cell and Cellular TherapiesHematologyOncology and Genomicsand Research InstituteHospitalHealth CareBiotechnology
Based on 978 listings with disclosed salaries, most healthcare jobs in Wisconsin pay between $65k–$157k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Wisconsin right now?
There are currently 11,710 open healthcare positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Wisconsin?
Companies currently hiring include American Addiction Centers, Ascension, Froedtert Health, ThedaCare, University of Wisconsin Hospital and Clinics, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Wisconsin?
Yes — 946 of the 11710 open healthcare positions offer remote or hybrid work (286 remote, 660 hybrid).
How do I apply for Healthcare jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.