El Paso, Texas, United States · Hybrid
Join our Rapid Resolution team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders This position will be located at our El Paso, TX office following the hybrid work …
Skills: Claim Investigation, Liability Assessment, Coverage Verification, Recorded Statements Review, Police Report Analysis
Stevens Point, Wisconsin, United States · Hybrid
Unlock your potential by joining an integrated team of Accounting professionals in Treasury Services and learn the dynamic world of investments and separate accounts. This position can be filled as an Associate Financial…
Skills: Investment Accounting, Financial Analysis, Reconciliations, Financial Reporting, Audit Support
Cincinnati, Ohio, United States · Hybrid
This role will be based out of our Cincinnati, OH regional offices and will follow the Sentry Hybrid work model schedule. In this position, you will support the commercial lines (CL) underwriting processes by handling a …
Skills: Underwriting Support, Commercial Lines Insurance, Risk Evaluation, Policy Processing, Documentation Management
Stevens Point, Wisconsin, United States · On-site
Our SentryWorld team is looking to add Line/Grill Cooks to our culinary department. We are looking for people like you who are curious, hardworking, and always looking to improve At Sentry, the best parts of our business…
Skills: Grilling, Sautéing, Frying, Food Preparation, Recipe Adherence
Stevens Point, Wisconsin, United States · Hybrid
Join our dynamic HR team to drive associate engagement, directly influencing associate relations and providing vital support to Sentry leaders and associates. What You'll Do: As an Associate Human Resources Specialist, y…
Skills: Associate Relations, Employment Law, Recruiting, Conflict Resolution, HR Metrics
Nashville, Tennessee, United States · Hybrid
Serve as the government affairs expert, liaison, and strategist. Influences policy, manages relationships with legislative bodies, and assesses impact of legislation for Sentry This position will require moderate travel …
Skills: Public Policy Strategy, Legislative Advocacy, Relationship Management, Lobbying, Regulatory Compliance
Stevens Point, Wisconsin, United States · On-site
$21/hr–$23/hr
Responsible for ensuring SentryWorlds property and mechanical equipment is maintained in the best possible condition with the least amount of inconvenience to guests and associates. At SentryWorld, we’re focused on our g…
Skills: HVAC Maintenance, Plumbing, Electrical Repair, Carpentry, Tiling
Freeport, Illinois, United States · Hybrid
$52k–$75k/yr
Responsible for understanding incoming volumes and influencing events that impact the daily fluctuations and staffing levels to meet customer demand. What You’ll Do Monitor contact center call volume, chat, and back-offi…
Skills: Workforce Management, Real-time Analysis, Forecasting, Scheduling, Data Analysis
Stevens Point, Wisconsin, United States · Hybrid
Join our Medical Bill Reviewing team and ensure accurate processing of wage loss/medical claims data by applying laws and regulations; handle routine bills and escalate complex issues What You'll Do As a Medical Bill Rev…
Skills: Medical Coding, CPT, HCPCS, ICD-9, ICD-10
Stevens Point, Wisconsin, United States · Hybrid
You’ll work closely with a team of engineers to develop, test, and maintain software applications, systems, or platforms. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you t…
Skills: C#, Angular, SQL, Artificial Intelligence, Full-stack Development
Goldsboro, North Carolina, United States · Hybrid
Join our Rapid Resolution team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Goldsboro, NC office following the hybrid wo…
Skills: Claim investigation, Liability assessment, Policy review, Recorded statements, Claims exposure evaluation
Nashville, Tennessee, United States · Hybrid
Lead efficient claim decisions by assessing losses, building estimates, and securing fair settlements while collaborating with repair teams and tracking the latest repair technology. This role will be staffed following t…
Skills: Auto Damage Inspection, Repair Estimating, Insurance Policy Interpretation, Settlement Negotiation, Customer Service
Stevens Point, Wisconsin, United States · On-site
Responsible for providing a positive, energetic and friendly bar experience to all guests. At Sentry, the best parts of our business come from our very own backyard. Across our organization, we work to cultivate homegrow…
Skills: Bartending, Customer Service, Beverage Preparation, Cash Handling, Oral Communication
Stevens Point, Wisconsin, United States · On-site
Assists with set-up, breakdown and equipment needs for banquet functions. Provides guests with prompt and efficient service in accordance with Sentry Services policies At Sentry, the best parts of our business come from …
Skills: Customer Service, Food And Beverage Service, Event Set-up, Communication Skills, Time Management
Davenport, Iowa, United States · Hybrid
Investigate and resolve litigated claims in an efficient and accurate manner- negotiate settlements, and communicate effectively with policyholders, vendors, and other stakeholders. This position will be located in our S…
Skills: Claims Investigation, Litigation Management, Settlement Negotiation, Policy Analysis, Liability Evaluation
Nashville, Tennessee, United States · Hybrid
Working as a Claims Technician, you’ll provide critical support to the claims team, assisting with tasks that range from moderate to advance in complexity. Your responsibilities will include maintaining accurate records,…
Skills: Claims Processing, Billing Analysis, Title Procurement, Document Management, Customer Service
Stevens Point, Wisconsin, United States · Hybrid
Join Sentry’s team as a Social Media Strategist – Digital Reputation! What You'll Do As a Social Media Strategist – Digital Reputation, you will: Continuously track brand mentions, sentiment, and conversations across soc…
Skills: Social Listening, Digital Reputation Management, Sentiment Analysis, Competitor Benchmarking, KPI Reporting
Stevens Point, Wisconsin, United States · On-site
Responsible for providing a positive, energetic and friendly bar experience to all guests at PJ's Restaurant Our friendly team at PJ’s is looking to add energetic and experienced Bartender with knowledge of contemporary …
Skills: Bartending, Customer Service, Cocktail Preparation, Wine Knowledge, Beer Knowledge
Stevens Point, Wisconsin, United States · Hybrid
Sentry is seeking a highly motivated and results-oriented Digital Paid Media Specialist to join our performance-driven paid media team. In this role, you will play a critical part in driving the success of our B2B e-comm…
Skills: Paid Search, Paid Social, Programmatic Advertising, A/B Testing, Budget Management
Denver, Colorado, United States · Remote OK
$157k–$193k/yr
Our highly trained Account Executives present specialized commercial insurance, 401K, and life insurance products that are perfectly designed for the industries we serve. You’re not just in it to win it. You want to crus…
Skills: Commercial Insurance Sales, Relationship Management, Niche Market Selling, Analytical Skills, Math Skills
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Lead claim investigations and assess liability to drive fast and fair resolutions for policyholders. This includes verifying coverage, reviewing evidence, and communicating claim status and decisions to customers with empathy.
Requires a bachelor's degree or equivalent work experience, with a preference for previous insurance or customer service experience. Candidates must be able to obtain state licensing and possess strong communication and time management skills.
This position will be located at our El Paso, TX office following the hybrid work model and is NOT available for remote work.
What You'll Do
As a Claims Representative Entry Level, you will:
Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.
Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.
Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.
Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions, including the reasoning behind them.
Ability to obtain and maintain state licensing requirements
What it Takes
Bachelor’s degree or equivalent work experience
Previous insurance related and/or customer service experience is preferred.
Ability to professionally communicate verbally and in writing
Ability to exercise effective time management skills.
Shows technological aptitude.
Associate must have the ability to travel as necessary to satisfactorily complete their job responsibilities as assigned.
What You'll Receive
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
Meal Subsidy available for associates who report to an office.
401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs
Sentry Foundation gift matching program to encourage charitable giving.
About Sentry
We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Shea Supa
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
Your business. Our experience.
Sentry Insurance got its start in 1904, when members of the Wisconsin Retail Hardware Association formed their own insurance company. They wanted security, strength, engagement, and personalized service. The same holds true for our customers, more than 120 years later. Today, we’re part of one of the largest and most financially secure mutual insurance groups in the nation. And we're proud to provide peace of mind to our customers across the country. Brands of Sentry: • Dairyland® • Hortica® • Sentry® • SentryWorld® • The General® Follow Sentry for business insurance insights and solutions. The content provided here is for informational purposes only: link.sentry.com/Sentry-Disclaimer.
Offices: 1800 North Point Drive, Stevens Point, WI 54481, US · 11525 North Community House Rd., Everett Building, Suite 500, Charlotte, North Carolina 28277, US · 4400 E. 53rd Street, Davenport, Iowa 52807, US · 1 Horticultural Ln, P.O. Box 428, Edwardsville, Illinois 62025, US · 1501 North Point Drive, Stevens Point, Wisconsin 54481, US
Your business. Our experience.
Sentry Insurance got its start in 1904, when members of the Wisconsin Retail Hardware Association formed their own insurance company. They wanted security, strength, engagement, and personalized service. The same holds true for our customers, more than 120 years later. Today, we’re part of one of the largest and most financially secure mutual insurance groups in the nation. And we're proud to provide peace of mind to our customers across the country. Brands of Sentry: • Dairyland® • Hortica® • Sentry® • SentryWorld® • The General® Follow Sentry for business insurance insights and solutions. The content provided here is for informational purposes only: link.sentry.com/Sentry-Disclaimer.
Offices: 1800 North Point Drive, Stevens Point, WI 54481, US · 11525 North Community House Rd., Everett Building, Suite 500, Charlotte, North Carolina 28277, US · 4400 E. 53rd Street, Davenport, Iowa 52807, US · 1 Horticultural Ln, P.O. Box 428, Edwardsville, Illinois 62025, US · 1501 North Point Drive, Stevens Point, Wisconsin 54481, US
