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Full-time
bachelor degree
Relocation assistance
Posted 10d ago
~40 hrs/week
Responsibilities
The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, and implementation of discharge plans and care transitions. They collaborate with interdisciplinary teams to support optimal patient outcomes, effective resource utilization, and compliance with regulatory standards.
Requirements
Candidates must hold a BSN or MSW degree and have at least 3 years of relevant experience. A current North Carolina RN license is required for BSN-prepared candidates, and Case Management Certification must be obtained within 3 years of hire.
Full job description
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Raleigh Hospital, A Campus of Duke University Hospital
Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet organization
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Relocation Assistance (based on eligibility)
Monday - Friday with One weekend day/month
The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. This role supports optimal patient outcomes, effective resource utilization, and compliance with CMS and other regulatory agencies. The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions.
Key Responsibilities
Care Coordination & Discharge Planning
Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
Coordinate services such as Home Health, Durable Medical Equipment (DME), transportation, Substance Abuse Treatment, outpatient follow-up, Skilled Nursing Facility (SNF) placement, and Acute Rehab referrals.
Monitor daily census to ensure all patients are evaluated for case management needs.
Collaboration & Communication
Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.
Documentation & Compliance
Maintain timely, accurate documentation of assessments, interventions, discharge arrangements, and all actions taken.
Ensure compliance with federal, state, and local regulations, as well as organizational policies.
Prepare reports and maintain records as required.
Quality & Professional Development
Participate in Quality Assurance/Performance Improvement (QAPI) activities.
Represent the department with professionalism while fostering positive working relationships across Duke Health and external partners.
Provide weekend, holiday, or after-hours coverage as assigned based on entity needs.
Knowledge, Skills & Abilities
Ability to work independently in a self-directed role.
Strong problem-solving skills and ability to manage complex situations.
Excellent written and verbal communication skills.
Basic computer proficiency.
Minimum Qualifications
Education
BSN or MSW required
Experience
Minimum of 3 years of relevant experience
License and Certification
Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire
For BSN-prepared candidates: Must hold a current RN license (or compact license) in the state of North Carolina.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Related keywords
Case managementDischarge planningCare transitionsDuke HealthRegistered nurseBSNMSWACMCCMANCCCMSUtilization managementPatient advocacyHealthcareAcute rehabHome health
Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 Davies Award Recipient, Duke Health is nationally recognized for IT and information management as the first healthcare system to be awarded top honors by the Healthcare Information and Management Systems Society (HIMSS) for inpatient, ambulatory and analytics health information technology capabilities. As a ‘Most Wired’ health system, our employees are among the top-skilled IT experts in the Triangle and work with leading scholars and researchers across Duke University to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.
How much do Healthcare jobs in North Carolina pay?
Based on 2296 listings with disclosed salaries, most healthcare jobs in North Carolina pay between $60k–$162k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in North Carolina right now?
There are currently 17,804 open healthcare positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in North Carolina?
Companies currently hiring include American Addiction Centers, Duke Health Technology Solutions, CVS Health, Duke University Hospital, PruittHealth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in North Carolina?
Yes — 1841 of the 17804 open healthcare positions offer remote or hybrid work (679 remote, 1162 hybrid).
How do I apply for Healthcare jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.