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$25/hr–$25/hr
Full-time
high school, bachelor degree
Posted 22d ago
~40 hrs/week
Remote in Baltimore, Maryland, United States
Responsibilities
The specialist reviews patient medication video submissions and maintains detailed patient-level databases to ensure adherence. They also provide technical training to study sites and collaborate with cross-functional teams to improve program features.
Requirements
Candidates need 3-5 years of related experience, a high school diploma, and bilingual proficiency in English and Spanish. A bachelor's degree in healthcare and experience with substance abuse or mental health programs are preferred.
Full job description
Job Overview
Scene Health is on a mission to solve medication non-adherence. We’re a diverse team of designers, technologists, researchers, and public health enthusiasts committed to building high-impact technology that helps patients get better faster.
Scene provides a platform of mobile and web-based applications used in the US and abroad, which means a wide variety of work day-to-day. Our team is constantly taking on challenging and exciting problems, with the goal of making a serious impact on the lives of patients. We work with world-renowned clinicians and scientists to help patients facing significant health challenges. Our solution is offered to patients with infectious and chronic diseases such as tuberculosis, HIV, hepatitis C, opioid addiction/substance abuse, diabetes, asthma, and mental health. We partner with academic medical centers and adherence experts across the country to develop and validate our tech-enabled solution.
We are looking for a passionate and motivated Patient Engagement Specialist for Research and Clinical Trials, who will deliver Scene’s digital adherence monitoring programs for academic and commercial research partners reporting to the Associate Program Manager. You will help study participants take their first critical steps toward better health. Scene serves patients virtually with chronic and behavioral health conditions. Our clinical pilot and trial management customers and their participants value meaningful support and engagement that is delivered routinely and rapidly.
In this role, you will be involved in programs to support research studies and clinical trials to deliver asynchronous monitoring of participants’ medication adherence to investigational study drugs and novel interventions. The Patient Engagement Specialist’s role involves helping research and clinical trial study sites and their patients begin a standardized medication adherence program that will help them track their progress, and establishing a responsive routine of documenting participant medication adherence. Starting and finishing strong in the monitoring program is paramount to study success.
You will also be involved in clinical programs monitoring patients’ adherence to prescription medications as a part of routine care. These programs can include populations with substance use disorders, chronic illnesses and mental health conditions. We take an engaging approach to motivate patients toward lasting change for healthy outcomes.
We are a distributed team with collaborations all over the country, so this is a remote position. If you’re an empathetic and passionate individual who loves interacting with patients and clients, wants to help others, and cares about impacting the community, we’d love to hear from you!
Responsibilities
Completes daily reviews of all patient video submissions when ingesting medications, and responds as appropriate per engagement and escalation protocols, and documents actions taken
Updates and maintains a database of patient-level notes daily
Conducts data entry, data quality check, and data reconciliation exercises to ensure consistent documentation
Conducts technical training with study sites to help patients use Scene Health’s mobile application and to resolve technical challenges when using the web platform
Prepares written reports and maintains records of program monitoring activities
Works collaboratively with a cross-functional team to identify, develop, evaluate, and refine new processes and features of the Scene Health program
Provides management with patient feedback and/or recommendations for program and product improvement
Other duties as assigned
Required Qualifications:
3-5 years of related experience
High school diploma
Excellent oral and written communication skills
Strong interpersonal skills
Proficiency with database systems and mobile applications
Bilingual in English and Spanish
Preferred Qualifications:
Bachelor’s degree in a healthcare related field or equivalent experience
Experience in a healthcare, clinical research, or a digital health setting
Familiarity or experience with substance use/abuse and mental health care and programs, especially recovery support services and peer support approaches
Directly Observed Therapy, peer counseling, or other community health work experience
Open to alternative work schedules
Note: Interested candidates should be prepared to provide references as a part of the interview process.
**We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.
Related keywords
Medication Non-adherenceClinical TrialsDigital HealthPatient EngagementDirectly Observed TherapySubstance Use DisorderMental Health CareAsynchronous MonitoringMobile ApplicationsWeb PlatformData ReconciliationPeer SupportRecovery Support ServicesHealthcare ResearchPatient Feedback
Breakthrough medication support for better health.
Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
2008
Headquarters
Brooklandville, Maryland
LinkedIn followers
11,087
Total funding
$36M
Scene Health (formerly emocha Health) is solving the decades-old problem of medication nonadherence by leveraging the power of people, science, and technology.
Our 360° model of care enhances the gold standard of medication adherence, Directly Observed Therapy. Combining personalized video coaching, education, and motivational content, we bring healthcare professionals, patients, and their families together to solve the $500B medication nonadherence problem. Our mobile app allows patients to connect with a care team of pharmacists, nurses, and health coaches through daily video check-ins, anytime and anywhere. We make it fun for patients to stay on top of their medications, help them address any medication challenges, and empower them to improve their health by identifying and addressing barriers to adherence related to social determinants of health. Over 120 customers across the healthcare landscape use our medication engagement program to improve medication adherence for patients with chronic and infectious diseases.
Offices: 10807 Falls Rd #828, Brooklandville, Maryland 21093, US
Based on 2448 listings with disclosed salaries, most healthcare jobs in Maryland pay between $65k–$160k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Maryland right now?
There are currently 8,496 open healthcare positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Maryland?
Companies currently hiring include University of Maryland Medical System, CVS Health, Luminis Health, Mercy Medical Center, Baltimore, MD, Adventist HealthCare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Maryland?
Yes — 1169 of the 8496 open healthcare positions offer remote or hybrid work (325 remote, 844 hybrid).
How do I apply for Healthcare jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.