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$22/hr–$26/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Basic Life Insurance, 401k Plan, Paid Time Off
Posted 20d ago
~40 hrs/week
Responsibilities
Coordinate patient appointments and referrals while managing provider schedules according to VHA guidelines. Maintain accurate medical records in the EHR and provide professional administrative support to Veterans and clinical staff.
Requirements
Requires a high school diploma or GED and at least 6 months of customer service experience. Candidates must be U.S. citizens or permanent residents with the ability to obtain a VA Public Trust clearance.
Full job description
Company Description
Support veteran-focused outpatient care where accurate scheduling, responsive patient communication, and coordinated administrative support help Veterans access the healthcare services they need.
At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.
Job Description
You'll help Veterans access timely healthcare by coordinating appointments, supporting patient communications, maintaining accurate medical documentation, and helping clinical teams manage patient workflows. Working alongside providers and interdisciplinary healthcare teams, you'll manage scheduling activities, assist with referrals, respond to patient inquiries, and help ensure efficient clinic operations while delivering professional customer service to Veterans and their families.
Employment Type: Full-Time
This position is contingent upon contract award.
Key Responsibilities
Schedule, reschedule, and coordinate patient appointments while helping manage provider schedules in accordance with Veterans Health Administration (VHA) scheduling guidelines.
Coordinate referrals and appointments with specialty clinics to help ensure timely access to ongoing patient care.
Review, document, scan, upload, and maintain clinical and administrative information within the electronic health record (EHR).
Obtain and update patient demographic and medical information while ensuring accurate documentation and record maintenance.
Respond to telephone calls, secure messages, chat messages, and patient inquiries while accurately routing communications to the appropriate clinical or administrative staff.
Welcome Veterans and visitors by assisting with patient check-in, check-out, registration, and appointment-related inquiries while directing questions to the appropriate staff.
Communicate effectively with internal and external customers to coordinate appointments, services, and administrative activities.
Provide patients with administrative information that helps resolve concerns while referring all medical questions to the appropriate healthcare professional.
Support clinical staff by providing guidance on established administrative processes and scheduling procedures.
Perform additional administrative and patient support duties as assigned to maintain efficient daily clinic operations.
Maintain patient privacy and confidentiality while following HIPAA, VA, and organizational policies.
Qualifications
Requirements
High school diploma or GED.
6+ months of customer service experience.
U.S. Citizen or Permanent Resident Card is required.
Oral and written English proficiency.
Basic computer proficiency.
Typing speed of at least 50 words per minute.
Working knowledge of basic medical terminology.
Ability to obtain and maintain a VA Public Trust clearance.
Additional Information
All your information will be kept confidential according to EEO guidelines.
By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.
Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.
Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.
Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Work Location: Colorado
Compensation: USD 22.31 - USD 26.31 - hourly
Related keywords
Veterans Health AdministrationVHAElectronic Health RecordEHRHIPAAVA Public TrustPatient RegistrationMedical Support AssistantHealthcare AdministrationOutpatient Care
International SOS is the world's leading health and security risk services company. Worldwide Reach, Human Touch.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1985
Headquarters
Singapore
LinkedIn followers
476,258
The International SOS Group of Companies has been in the business of saving lives for over 40 years. Protecting global workforces from health and security threats, we deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise with a focus on prevention, offers real-time, actionable insights and unparalleled on-the-ground delivery. We help clients meet compliance reporting needs for good governance. By partnering with us organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.
Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 9,000 organisations, including the majority of the Fortune Global 500 as well as mid-size enterprises, governments, educational institutions, and NGOs. 12,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days.
To protect your workforce, we are at your fingertips: www.internationalsos.com
For news and events updates follow us on Twitter - https://twitter.com/IntlSOS
Offices: #17-00 Odeon Towers, Singapore, 188720, SG · 785 Arbor Way, Blue Bell, Pennsylvania 19422, US · 3600 Horizon Blvd, London, UK W4 5YA, GB
international healthcaremedical assistancesecurity servicesduty of caretravelsecuritymedicalriskmobilitycrisis
Based on 2625 listings with disclosed salaries, most healthcare jobs in Colorado pay between $62k–$148k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Colorado right now?
There are currently 10,134 open healthcare positions in Colorado listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Colorado?
Companies currently hiring include University of Colorado Department of Emergency Medicine, Denver Health, Kroger, CommonSpirit Health, DaVita Kidney Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Colorado?
Yes — 1189 of the 10134 open healthcare positions offer remote or hybrid work (362 remote, 827 hybrid).
How do I apply for Healthcare jobs in Colorado?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.