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Job DetailsJob Location: Pomona, CA 91766Salary Range: $102,000.00 - $109,000.00 SalaryACES is a leading provider of Applied Behavior Analysis (ABA) services dedicated to improving the lives of individuals with autism and their families. Through individualized, evidence-based care delivered in homes, centers, schools, and communities, we create meaningful, lasting outcomes. With more than 30+ locations nationwide, ACES continues to expand access to high-quality autism services while making a positive impact in the communities we serve. Learn more at www.acesaba.com.

We believe clinical excellence starts with supporting great clinicians. At ACES, our 2XO (2X Outcomes) initiative reflects our commitment to delivering innovative, evidence-based care while investing in our BCBAs through career growth, strong clinical support, and the tools they need to help children and families thrive.

JOB MISSION AND SUMMARY

The mission of the Senior Clinical Manager- SV Administration is to provide targeted clinical and operational leadership to support regions or PODs with high supervisor volume. This role maintains a reduced billable caseload while delivering focused administrative oversight for supervisor ramp, productivity, outlier management, and growth of the Behavior Analyst Resident Program (BAR) pipeline. The position partners closely with Clinical Directors to strengthen supervisor performance, efficiency, and retention.

MEASURES OF SUCCESS

The SCM-SV Admin. will be supporting ACES overall mission and vision of Elevating the Standards in the Treatment of Autism. The SCM-SV Admin. is a vital role in achieving our goals, and successful SCM-SV Admins will be able to achieve results in many areas of our business. The following provides a vantage of how we measure success for this position, however this can evolve over time based on the needs and growth of the organization.

Supervisor billable standard attainment
Reduced productivity and utilization outliers
Effective ramp and retention of new supervisors
Growth and stability of the BAR pipeline
Improved TSR, conversion, and contract maximization
Timely completion of planners, check‑ins, and compliance actions

QualificationsESSENTIAL JOB RESPONSIBILITIES

Working under the supervision of the Clinical Directors and/or Regional Directors and in concert with department heads and the executive team, essential job responsibilities include, but are not limited to:

Billable standard: Maintain 4 billable hours per day of clinical work

New Supervisor Ramp: Support ramp and onboarding of new supervisors, including facilitating new supervisor cohort meetings

Data Collection and Leadership Support: Monitor TSR conversion, complete planner, productivity, compliance and time‑management follow‑ups and conduct outlier management check-ins and coaching sessions related to these.

Prescription fulfillment: Monitor and coach supervisors on ensuring client prescriptions are filled.

BAR Support: Track and maintain a healthy Behavior Analyst Resident program for assigned region and/or POD. Facilitate BAR check-ins, 1:1s, and interviews as needed.

Training: Deliver targeted clinical and operational trainings as assigned by Clinical Director and/or Regional Director.

Individual Meetings: Conduct individual meetings with assigned supervisors to provide support and performance feedback.

Supervisor meeting facilitation: May or may not include facilitating bi-monthly supervisor meetings.

The foregoing job responsibilities are illustrative only and are not meant to be exhaustive. ACES reserves the right to change, amend or modify the job description/responsibilities at any time and in its sole discretion.

REQUIRED QUALIFICATIONS

Ability to work independently with only general supervision

BCBA certification

Proficiency with MS Office, word processing, spreadsheets, Internet software, E-mail, Database software, project management software

Highly organized

Professional, positive attitude and appearance

Excellent communication skills

At least 1 year experience managing other managers (e.g., overseeing supervisor Levels 1,2, or 3)

PHYSICAL REQUIREMENTS

Ability to exert up to 10 pounds of force and lift/move up to 25 pounds

Direct work with clients may include, without limitation, the following physical demands: sitting, kneeling, squatting, running, twisting and turning, reaching above shoulders and/or frequent physical transitions