Parramatta, New South Wales, Australia · Hybrid
$133k–$147k/yr
Senior Systems Administrator, SuccessFactors Clerk Grade: 9/10 $133,348 - $146,945 plus super Ongoing Full-Time opportunity Location: McKell or Parramatta – hybrid working available with 2 days per week required in offic…
Skills: SAP SuccessFactors, Employee Central, RCM, PMGM, ONB2.0
UnitingSydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · Hybrid
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Executive Support and Coordination Officer Role: Ongoing, full-time (35hpw)Salary: Clerk Grade 7/8. Package includes base salary ($116,981 - $129,492) plus superannuation and annual leave loading.Location: Sydney CBD, wi…
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UnitingSydney, New South Wales, Australia · On-site
$85k–$93k/yr
About the role: Full-time fixed term position to October 2027, located in Campbelltown NSWBase annual rate $85,308 to $93,159 negotiable based on experience and qualifications12% super plus access to generous NFP salary …
Skills: Casework, Child protection, Family support, Assessment, Case management
Sydney, New South Wales, Australia · Hybrid
Job Requisition ID: 41737 Shape model risk management, capital markets and risk transformation work for banks, government and major corporates across Australia. Belong to a workplace that values diversity, equity and inc…
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · Hybrid
$133k–$147k/yr
Senior Advisor, Audit and ComplianceEmployment type: OngoingGrade: DCS clerk 9/10Salary range: $133,348 – $146,945 + super, commensurate with experience.Location: Sydney or Gosford About Us This is an exciting opportunit…
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · Hybrid
Expressions of Interest – 8 Month Opportunity Deputy Secretary, Policy & Budget This opportunity is open to current NSW Public Service employees only. NSW Treasury is seeking expressions of interest from highly accomplis…
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Sydney, New South Wales, Australia · On-site
Locations: Sydney | Melbourne | Perth | Canberra Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG wa…
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Sydney, New South Wales, Australia · Remote Solely
Opportunity:- Policy Research Trainee Organization: European Institute of Policy Research and Human Rights AISBL Location: Remote Duration: 8 weeks About the Opportunity The European Institute of Policy Research and Huma…
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Sydney, New South Wales, Australia · Hybrid
Atturra Business Applications is seeking an experienced TechnologyOne Assets (EAM) Consultant with strong exposure to Project Lifecycle Management (PLM). In this role, you will partner with customers to deliver high-qual…
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Sydney, New South Wales, Australia · Hybrid
$144k–$158k/yr
At a Glance Work type: 35 hrs per week Salary: $143,649.80 to $158, 218.33+ 12% superannuation Employment Type: Full Time Permanent Closing date: 9pm, Sunday 23 August 2026 The City of Parramatta is in the midst of signi…
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Sydney, New South Wales, Australia · On-site
Venues NSW is a commerically focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park, Parrama…
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
Computer Systems Officer - Level 6Ongoing Full-Time Parramatta About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 ad…
Skills: Network security, Enterprise architecture, Cyber security, Strategic leadership, Cloud security
Parramatta, New South Wales, Australia • Hybrid
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The Senior Systems Administrator is responsible for managing and maintaining the SAP SuccessFactors platform to ensure reliable HR and business operations. This includes overseeing system configurations, integrations, security, and performance to support organizational HR technology needs.
Candidates must have proven experience in administering and supporting SAP SuccessFactors, specifically Employee Central and related modules. Strong skills in system configuration, stakeholder engagement, and data compliance are essential for this role.
Senior Systems Administrator, SuccessFactors About us The Government Shared Services (GSS)
Division within the Department of Customer Service delivers critical corporate
and technology services that support NSW Government agencies and enable better
outcomes for the people of NSW. About the role The Senior Systems Administrator, SuccessFactors is
responsible for managing and maintaining the SAP SuccessFactors system to
support HR and business operations. The role ensures the system is reliable,
secure, and available to users by managing configurations, updates,
integrations, and user access. It also oversees system improvements, testing,
and compliance activities to provide effective and accessible HR technology
services across the organisation. Key responsibilities Administer, configure, and maintain the SAP SuccessFactors platform across relevant modules (EC, RCM, PMGM and ONB2.0). You are an
experienced SAP SuccessFactors professional with strong system administration,
configuration, and stakeholder management skills. You enjoy solving complex
problems, improving business processes, and delivering reliable HR technology
solutions. To be successful
in this role, you will have: *Proven experience administering and
supporting SAP SuccessFactors, particularly Employee Central and related
modules (RCM, PMGM and ONB2.0). How to apply If this role
sounds like you click the apply now button and include a resume (max 5 pages)
and cover letter (max 2 pages) outlining how your skills and experience match
the role. Why work for
us? There are lots of
reasons why a role with us is rewarding - working with us gives you: *The opportunity for meaningful work that matters to all of us
in NSW
Clerk Grade: 9/10 $133,348 - $146,945 plus super
Ongoing Full-Time opportunity
Location: McKell or Parramatta – hybrid working available with 2 days per week required in office
Manage system updates, releases, and enhancements to ensure optimal performance and functionality.
Monitor system performance and resolve issues to maintain service reliability and business continuity.
Support integrations between SuccessFactors and other enterprise systems.
Manage user access, security roles, and permissions in line with organisational policies.
Coordinate system testing, including release validation, regression testing, and defect resolution.
Provide expert advice and support to HR, Payroll, and business stakeholders on SuccessFactors functionality and best practices.
Analyse business requirements and implement system improvements and process efficiencies.
Ensure data integrity, compliance, and adherence to governance and security requirements.
Develop and maintain system documentation, procedures, and training materials.
Work with vendors and internal teams to deliver enhancements, projects, and continuous improvement initiatives.
Support reporting and analytics requirements to meet business and regulatory needs.
The key challenges to be successful in this role
Managing a complex and evolving SAP SuccessFactors environment.
Balancing operational support, system enhancements, and project delivery.
Maintaining data integrity, security, and compliance.
Supporting integrations and resolving technical issues across multiple systems.
Adapting to regular SAP SuccessFactors releases and changing business needs.
Building strong stakeholder relationships and delivering effective HR technology solutions.
About you
*Strong knowledge of SuccessFactors
configuration, role-based permissions, workflows, business rules, and
reporting.
*Experience managing system
enhancements, releases, testing, and continuous improvement initiatives.
*Knowledge of SuccessFactors
integrations and data management practices.
*Strong analytical and
problem-solving skills, with the ability to identify and resolve system
issues effectively.
*Excellent communication and
stakeholder engagement skills, with the ability to translate business
requirements into practical system solutions.
*A strong focus on data quality,
system security, and compliance.
*The ability to manage multiple
priorities and work effectively in a fast-paced environment.
*Experience working collaboratively
with HR & Payroll BPO, vendors, and business stakeholders / Agencies.
*A commitment to providing
high-quality customer service and driving positive user experiences.
*We have a hybrid work model (in-office and from home) with
opportunity for flexible or condensed hours, with our offices always open
to you balancing flexibility and connection
*Flexible leave so you can recharge and make time for what
counts
Much more than just a job, you can build a career here
Access to health and well-being programs including Fitness
Passport
Click Here to access the Role Description .
For enquiries relating to recruitment please contact Bryan Kreltszheim via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Careers at Department of Customer Service
A career at the Department of
Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform
that benefits people across NSW. We are focused on delivering excellent customer service, digital
transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. We are focused on delivering customer service, modern and strong regulation, along with meaningful digital reform for communities. DCS is a portfolio of more than 30 agencies, entities and business units, which makes our work incredibly diverse. We are guided by our core values of integrity, trust, service and accountability. We offer flexible working, competitive pay and conditions, and support employee health and wellbeing. Come join us and help influence the future of our great state. Our community guidelines: https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines
Offices: 2-24 Rawson Place, Haymarket, NSW 2000, AU
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