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The role involves providing customer-focused rates and revenue services, including processing requests and maintaining rates data. Key duties include administering rates policies, managing financial recovery, and supporting internal and external stakeholders.
Candidates must have 3 years of experience in a local government rates and revenue environment and strong customer service skills. A certificate in a business-related field or bookkeeping is required.
Work type: 35 hrs per week
Salary: $87,851.88 to $96,771.28 + 12% superannuation
Employment Type: Term contract for up to 1 July 2027.
Closing date: 9pm, Wednesday 8 July 2026
The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.
This position is responsible for contributing to the Rates Team, providing a customer focused rates and revenue service to both internal and external clients by ensuring that the rates and revenue administrative functions are carried out in an effective and efficient manner.
What’s on offer
We are offering a full time term contract for up to 1 July 2027, with a competitive remuneration package from $87, 851.88 to $96, 771.28 plus 12% superannuation.
Your employee experience with City of Parramatta includes:
About you
The successful candidate is someone who has:
To be considered for this role, you must meet the essential requirements in the Position Description, including:
Qualifications/Licences:
Review our Values Flyer to learn more about the behaviours that guide how we work.
Further details about this role can be found in the Position Description.
For a confidential discussion, please contact Shraddha Rana via email [email protected]
How to apply
Applications must be submitted online by 9pm, Wednesday 8 July 2026. Applications submitted by other means will not be accepted.
Please upload:
Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.
This position requires the preferred candidate to undergo the below pre-employment compliance checks:
Criminal history check: A criminal history does not necessarily disqualify a prospective candidate from selection.
How we work: Inclusion & Belonging
At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.
We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact [email protected] for a confidential discussion.
Eligibility:
Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.
The vibrant City of Parramatta. Parramatta / Burramatta / Sydney / Australia.
City of Parramatta is working hard to improve our city and council, now and in the future. We are generating creative ideas and projects that address emerging issues and support Parramatta in becoming a centre of excellence. We have a long term vision for the City and are progressing rapidly towards these goals. Our work spans across a variety of areas, including urban design, land use planning, precinct planning, CBD planning, social outcomes, economic development, environmental outcomes and transport planning. Council's vision is ‘Sydney’s central city, sustainable, liveable, and productive – inspired by our communities’ The vision recognises the important role that Council will play in shaping Sydney’s future as a Central City - aligning with the Greater Sydney Commission’s recently released draft 40 year vision for the region. Priorities for the new City of Parramatta include: building a stronger, more innovative council for our community’s future managing growth and transport promoting green spaces and the environment providing opportunities for recreation and leisure creating a strong economy with a strong city centre having a community focus supporting arts and culture celebrations and destinations creating vibrant neighbourhoods and precincts.
Offices: 9 Wentworth Street, Parramatta, NSW 2150, AU · Rydalmere, Rydalmere, NSW 2116, AU
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