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Full-time
Career development, Technical and professional training, Monthly corporate massages, Drinks every Friday, Parental leave, Staff referral bonus
Posted 1d ago
~40 hrs/week
Responsibilities
The Workplace Technology Lead will own the end-to-end corporate IT service delivery, including endpoint management, software administration, and infrastructure maintenance. They will also lead a distributed team, manage vendor relationships, and ensure consistent IT support across global offices.
Requirements
Candidates must have deep hands-on experience with workplace technology, specifically Microsoft Intune, identity management, and corporate IT infrastructure. Strong problem-solving skills and the ability to work effectively across time zones with a distributed team are essential.
Full job description
Eightcap operates at the intersection of cutting-edge technology and global financial markets. Headquartered in Melbourne with a global footprint spanning the UK, Cyprus, and Bulgaria, we build the high-performance infrastructure that connects the world to CFD markets - reliably, securely and with precision.
As Workplace Technology Lead, you will be the hands-on owner of Eightcap’s corporate IT environment, responsible for the planning, implementation, and maintenance of endpoint management, software administration, user access provisioning, and IT infrastructure support. This is a working technical role: you will be in the tooling yourself day to day, while also setting the direction and standards for how workplace technology is delivered across the business.
To drive real impact in this role, you will:
Own Workplace Technology End to End: Run corporate IT service delivery, set the standards, and work escalated issues through to resolution and vendor coordination yourself.
Lead and Grow Your Team: Line-manage a direct report based in Europe, coaching them, running one-on-ones and reviews, and coordinating coverage across time zones so every office gets consistent support.
Manage the Device Fleet: Administer Microsoft Intune and Windows systems, and own the full asset lifecycle from procurement through to decommissioning.
Control Access and Identity: Own provisioning and deprovisioning, run access reviews, and keep Azure AD, AWS, Google Workspace and Slack access clean and compliant.
Manage Vendors and Licensing: Own vendor relationships and software licensing, run Jira based request workflows, and coordinate with finance on billing and renewals across Microsoft 365, Google Workspace, and Slack.
Keep the Infrastructure Running: Manage Wi-Fi, support corporate networks alongside the infrastructure team, and keep AV and meeting room technology running smoothly.
Essential:
Deep hands-on workplace technology experience. Comfortable being the most technical person in the room and doing the work yourself, not only directing it.
Ability to work effectively across time zones with a distributed team and global offices.
Experience managing corporate IT infrastructure, including Wi-Fi, networks, and AV equipment.
Expertise in device management using Microsoft Intune, including device enrolment, policy enforcement, and software management.
Strong understanding of identity and access management (IAM), including user provisioning, deprovisioning, and access reviews across Microsoft 365, Google Workspace, and Slack.
Hands-on experience with software asset management, including licensing, approvals, and installation.
Excellent problem-solving skills with the ability to troubleshoot escalated technical issues and manage vendor coordination.
Strong stakeholder engagement skills, with experience supporting C-Level executives and business teams.
Experience managing third-party IT vendors, ensuring contracts and service expectations align with business needs.
Nice to have:
Exposure to Jira-based IT service management and software request workflows.
Experience automating service workflows or approval chains for access or software provisioning.
Extra points for VPN administration experience supporting secure corporate connectivity.
What's it like to work at Eightcap?
We have built a performance-driven environment where you're given the autonomy to drive change and the accountability to own the results. We provide a space for the ambitious, adaptable and collaborative to deliver outcomes that fuel our success while building the skills and experience that defines a career.
We also support you through:
Ongoing investment in your career development, including technical and professional training.
Wellness and lifestyle perks, such as monthly corporate massages.
Drinks every Friday.
Parental leave entitlements.
Staff referral bonus programme.
Annual flu vaccinations.
Purchased leave.
Novated leasing options for vehicle financing and management.
A great CBD location with easy access to public transport.
A multicultural, collaborative and supportive team culture.
Being part of exciting new projects for the company.
Eightcap is a global trading fintech on a mission to empower traders with market-leading solutions. From an award winning derivatives brokerage to tailored API solutions for global crypto exchanges, we’re driving innovation and differentiation to transform the future of trading.
Founded in 2015 on the belief that technology should lead, not just keep up. Anticipating challenges before they happen, Eightcap designs solutions that provide the flexibility to adapt to changing markets.
Please note this account and its content are not intended for UK residents or those within the European Economic Area.
Offices: 525 Collins St, Level 35 and 37, The Rialto, Melbourne, Victoria 3000, AU · 187 Anexartisias Street, Limassol, 3040, CY · London, GB · 201 Church Street, Sandyport, Nassau, BS · Govant Building, Kumul Highway, 1st Floor, Port Vila, VU
Trading TechnologyDerivativesBrokerage Technologyand TaaS (Trading As A Service)Financial Services
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