Client Services Associate - German Speaking - (Entry Level - September Start)
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Client Services Associate - German Speaking - (Entry Level - September Start)
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Full-time
Uncapped commission, Hybrid working, Full health insurance, Meal vouchers, Enhanced maternity pay, Enhanced paternity pay
Posted 12d ago
~40 hrs/week
Responsibilities
The Associate is responsible for connecting clients with industry experts by conducting research and sourcing professionals globally. They must manage projects effectively while meeting targets and maintaining high service standards.
Requirements
Candidates must be fluent in both English and German and possess a strong drive to succeed in a fast-paced, target-driven environment. A client-focused mindset and the ability to learn about various industries are essential for this role.
Full job description
proSapient is a global Expert Network firm. We provide clients with rapid access to high-quality, relevant expert insights, through a combination of world-class client services and innovative AI technology. Whether it’s a private equity firm evaluating an investment or a consultancy business charting a new strategy, we connect these clients with industry experts who deliver the insights needed to make impactful, informed decisions.
We are a venture capital-backed scale-up headquartered in London with a diverse, international presence across our offices in Lisbon, Toronto, and Raleigh. With a team of over 260 employees, we are one of the UK's fastest growing and most successful female co-founded businesses.
We are offering a salary of €22,500 + uncapped commission. Please apply if you are keen to start a role in September of 2026. Please submit all applications in English.
What is an Associate?
As an Associate, your primary responsibility is to rapidly connect our clients (Private Equity & Consultancy firms) with top industry experts from around the globe. Our clients have high expectations, so if you excel in a fast-paced target-driven environment, proSapient could be the ideal place for you. After an intensive training period, you'll be honing and applying a variety of skills, including communication, sales, project management, and negotiation.
You won't find a typical 9-to-5 here – we work with some of the world’s most respected investment and professional services firms, and sometimes the role will require going the extra mile and putting in extra hours. However, the rewards, uncapped commission and growth opportunities make it all worth it!
The key duties of this role will include:
Understand Client Briefs: Receive and understand various client briefs, conducting initial research into new industries, companies and business topics to ensure a good base level of understanding of your client’s needs. Your business and commercial understanding will grow exponentially.
Expert Sourcing: Having understood the client brief, a large part of your day will be spent sourcing experts on a global scale by:
1) Utilising our AI-driven Platform as a key source to find potential matches from within our existing network and
2) Utilising professional networking sites and other online resources to source new experts to join our network.
Expert Communication: Employing a mix (Calls, Emails, Messaging, etc...) of outbound methods to reach experts, you’ll then engage with and vet to evaluate their suitability for the brief. These interactions are fantastic opportunities to learn more about an industry, build your professional network and hone your negotiation skills.
Project Management: Work closely with your team to meet project deadlines and exceed clients’ expectations.
The drive to meet and exceed personal targets. Comfortable working in a fast-paced environment and taking ownership of your own success.
A client-focused mindset, committed to surpassing client expectations and delivering true value through speed, quality and excellent service.
A curious nature, enjoying the opportunity to learn about various industries and develop new skills.
Enjoy working in a team and collaborating with others to achieve success.
MUST be fluent in English and German (the ability to speak other languages is a plus).
Generous uncapped commission scheme that is designed to encourage and reward over performance - the sky is the limit!
Hybrid working (a maximum of 3 days in the office)
On top of the hybrid working policy, you can enjoy the flexibility of working remotely for up to 20 days extra each year, allowing you to tailor your work environment to your needs and embrace a change of scenery.
Growth Opportunities- At proSapient, your career growth is as dynamic as the role itself! We offer multiple paths for career development, allowing you to tailor your journey based on your skills and interests.
Full health insurance through AdvanceCare (Once passed probationary period)
Up to €9.60 meal voucher per day
Enhanced Maternity & Paternity pay
Enhanced sick pay (up to 10 days per year)
Team outings - From quarterly gatherings to our annual Winter & Summer parties, we love to celebrate, collaborate and have fun together!
To set you up for success, we’d like you to attend a short Introductory Insight Session before your first-stage interview. This session will give you valuable context about our business, our people, and what the role involves, so you feel confident and fully informed going into the interview stages.
In the first stage, you’ll have an interview with a member of the Talent Team to discuss your background and how it aligns with the key skills required for the role.
At the second stage, you’ll meet with a Senior Associate and a Team Lead from our Client Services team. This will include a Case Study exercise and an opportunity for the team to learn more about your experience.
In the final stage, you’ll meet with one of our Associate Directors at proSapient for a more in-depth conversation about your interest in the role and your overall fit for the position.
We are committed to building an inclusive workplace – did you know that marginalized groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don’t necessarily tick every box, we encourage you to apply anyway – this role could still be a great match!
At proSapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics.
All employment is decided based on qualifications, merit, and business need. Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening & pre-employment checks, including an enhanced background check, which can affect the outcome of any offer of employment.
proSapient is a cutting-edge expert network and primary research platform that enables professionals to share insights with clients through short calls, online surveys and long-term engagements.
Our clients include many of the world’s largest and most respected consultancy and private equity firms, and we have been featured in the Financial Times and in Sifted as one of the 100 fastest-growing businesses in Europe and the UK.
Since our launch in 2017, we have revolutionized expert networking by offering new capabilities including the industry’s first AI-powered platform, enabling smarter, faster decision-making. Headquartered in the UK, proSapient is ISO 27001 accredited and employs over 300 people across four global locations: London, Lisbon, Raleigh, and Toronto.
Should an opportunity arise where we think your experience could be relevant for an expert call, one of our Client Services Associates will contact you and help to determine whether there is a suitable fit, agree a rate to compensate you for your time and then submit your profile to our client. Our client then decides whether to work with a given expert and should they wish to move forward, our Associate will assist in scheduling a call at a suitable time.
We are continuously reimagining the expert networking landscape and remain at the forefront of technological innovation, committed to building the future of knowledge discovery. In recognition of our technological leadership, we've been recognized as a Future Fifty company by Tech Nation.
Offices: 33 Holborn Road, London, London, England EC1N 2HT, GB · Suite 700, Charter Square, 555 Fayetteville Street, Raleigh, Raleigh , NC 27601 , US · 1255 Bay Street, Suite 801, 8th Floor,, Toronto, Ontario M5R 2A9, CA · Rua Dom João V 24, Espaço Amoreiras, Lisbon, 1250-091, PT