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Full-time
bachelor degree
Flexible working hours, Hybrid working options, Competitive compensation, Performance-related remuneration, Specialist training programs, Mentoring
Posted 12h ago
~40 hrs/week
Responsibilities
The analyst will support the management of a portfolio of clients, assisting with benefits strategies, technical calculations, and documentation. They will also collaborate with internal teams to ensure efficient service delivery and monitor workflow to meet quality standards.
Requirements
Candidates must hold a bachelor's degree in Mathematics, Accounting, Business Administration, or a related field. Proficiency in Microsoft Office and strong analytical, communication, and interpersonal skills are required.
Full job description
The Role
As a Health & Benefits Analyst, you will support projects for large and complex clients while managing a portfolio of small and medium-sized enterprises (SMEs). You will develop your expertise in employee benefits and insurance solutions, helping deliver high-quality client service and supporting the development of benefits strategies tailored to clients' needs.
Responsibilities
Support the management and development of a portfolio of local and international clients and prospects.
Deliver high levels of client service in line with established operating procedures and quality standards.
Build and maintain strong relationships with clients, insurers, and internal stakeholders.
Develop expertise in the health insurance market for both individual and SME clients.
Assist preparing and reviewing technical calculations, presentations and other client documentation.
Collaborate with colleagues across different teams to ensure efficient and effective service delivery.
Assist in the implementation, renewal and administration of new and existing flex benefits schemes
Create benefits and payroll reports.
Monitor own workflow to ensure service levels are achieved.
Online back-office sites user.
Help provide an efficient, professional service to meet client needs and to promote WTW brand.
Control mailboxes for different clients, using a correct and polite language.
Develop technical knowledge and skills in flex benefits area.
Look for improvement in all processes.
Develop efficiency through all the tasks.
Related keywords
Health & BenefitsInsuranceEmployee benefitsSMEFlex benefitsPayrollClient serviceTechnical calculationsBack-officeConsultancyRisk managementData analysisReportingStakeholder managementProfessional development
At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.
Offices: 51 Lime Street, London, England EC3M 7DQ, GB · 800 N Glebe Rd, Floor 10, Arlington, Virginia 22203, US