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$20/hr–$23/hr
Full-time
Paid training
Posted 9d ago
~40 hrs/week
Responsibilities
Serve as the primary point of contact for inbound calls and chats to assist policyholders and partners with billing and policy inquiries. Manage documentation and navigate multiple carrier systems to ensure accurate and professional resolution of requests.
Requirements
Requires at least two years of customer service experience, including one year in a call center environment. A Texas Property & Casualty insurance license is preferred, and the company provides support for exam fees.
Full job description
Who We Are.
At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.
As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.
What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way.
Your Impact.
As a Customer Experience Specialist at We Insure, you’ll deliver top-tier support to policyholders, producers, lenders, and partners. You’ll manage inbound calls, live chats, and task work, with occasional outbound calls to follow up or resolve issues. In this fast-paced, tech-savvy environment, you’ll help clients navigate their insurance needs while keeping every interaction smooth and professional.
Now accepting applications.
Position Details.
Estimated Start Date: August/September 2026
Pay: $20.00-$23.50/hour, based on experience.
Location: 2010 E 6th St, Austin, TX (onsite only).
Schedule: Full-time, with paid training.
License: Texas P&C License preferred; We Insure covers exam fees for new hires.
Serve as the first point of contact for inbound calls and chats.
Handle billing questions, policy changes, and cancellations.
Navigate multiple carrier systems to resolve requests accurately.
Maintain performance metrics for quality, handle time, and attendance.
Document all interactions clearly and professionally.
What You’ll Bring.
2+ years of customer service experience, including 1+ year in a call center.
Excellent communication skills and attention to detail.
Ability to multitask across systems and platforms.
Dependable, adaptable, and team oriented.
Join a company that values passion, precision, and people. Apply today to start your career with We Insure.
Our Values. The We Way.
At We Insure, Group our values shape how we work, how we lead, and how we grow together. They’re more than just words, they guide every interaction, every decision, and every customer experience.
We Way Reflects Our Commitment to.
We personalize protection at a price you can trust
We Insure - Pembroke Pines is an independent insurance agency focused on helping our clients make the best insurance decisions at the most affordable rates.
As an independent agency, we have access to over 30 different insurance carriers, which means we can shop for the best price and lowest rates for our clients so they don't need to.
Our Founder, Yunier Ruiz is a lifelong resident of South Florida and being of Cuban descendant, speaks Spanish fluently. In 2003 he began his career in the insurance industry as an owner of a Title Insurance Agency. In this position he obtained numerous achievements and awards for his quality and leadership as an agent. After years of offering his customers exceptional customer service, in 2008 he expanded his business into Property and Casualty Insurance.
Yunier has become a dependable source in his community when it comes to homeowners and auto insurance. He has a passion for saving his customers money. After five years of being an independent agent, in 2013 he made the excellent decision to join the WE Insure Florida Team. When Yunier is not offering exceptional service, he enjoys spending time with his lovely wife and two beautiful daughters.
Offices: 8996 Taft St, Pembroke Pines, FL 33024, US
How much do Finance & Accounting jobs in Texas pay?
Based on 3688 listings with disclosed salaries, most finance & accounting jobs in Texas pay between $65k–$185k per year. Individual offers vary with seniority, company size, and specialization.
How many Finance & Accounting jobs are open in Texas right now?
There are currently 16,465 open finance & accounting positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Texas?
Companies currently hiring include JPMorganChase, Frost, Prosperity Bank, Bank of America, Wells Fargo, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Texas?
Yes — 4885 of the 16465 open finance & accounting positions offer remote or hybrid work (1705 remote, 3180 hybrid).
How do I apply for Finance & Accounting jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.