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Skills: Night Audit, Front Office Accounting, PMS Operation, Cash Handling, Financial Reporting
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$20/hr–$21/hr
Full-time
Benefit Plan Offerings, Paid Time Off, Holiday Pay, Parental Leave Benefits, 401k Savings Plan, Hotel Stay Discounts
Posted 21d ago
~40 hrs/week
Responsibilities
The Night Auditor is responsible for summarizing daily financial records, tracking room revenue, and posting charges to guest accounts. Additionally, the role serves as the overnight front desk agent handling guest needs and check-in/out procedures.
Requirements
Candidates must have at least one year of hotel front desk experience and proficiency in cash handling and accounting procedures. Physical ability to stand or walk for long periods and effective communication skills are required.
Full job description
At Generation Hospitality Group it’s our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you’ll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts. If you need your pay a little earlier, we have you covered with our partner, PayActive. Treating one another with respect, inspiring each other to be our best, and being diligent in the work we do, are our core values. If these are important to you and you want to find a place where your hard work and commitment are appreciated and rewarded, join us!
JOB SUMMARY: Checks front office accounting records for accuracy and daily summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.
Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier. Acts as overnight front desk agent.
RESPONSIBILITIES:
Posts room charges and taxes to guest accounts.
Processes guest charges voucher and credit card vouchers.
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
Transfer charges and deposits to master accounts.
Checks to see that all charges are assigned to the appropriate departments.
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into PMS system.
Can function as a front desk agent especially in terms of check-in and check-out procedures.
Tracks room revenues, occupancy percentages, and other front office statistics.
Prepares a summary of cash, check, and credit card activities.
Prepare of End of day procedure.
Must have complete knowledge of emergency procedures.
Balance the day’s charges, making corrections as necessary.
Understand principles of auditing, balancing, and closing out accounts.
Operate hotel PMS and other front office equipment.
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed.
Other duties as required or assigned by member of management.
REQUIREMENTS:
Ability to walk or stand for long periods of time as customary in a hotel front office environment.
Ability to communicate effectively both verbally and in writing.
QUALIFICATIONS:
Minimum one year of hotel front desk experience, experience handling cash, accounting procedures, and general administrative tasks.
Related keywords
Night AuditPMSHotel Front OfficeFinancial RecordsRoom RevenueOccupancy PercentagesGuest AccountsAccounting ProceduresHospitalityFront Desk AgentEnd Of Day ProcedureCashiering
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of December 31, 2025, the Company's portfolio included more than 1,500 hotels and all-inclusive properties in 83 countries across six continents. The Company's offering includes brands including Park Hyatt®, Alila®, Miraval®, Impression by Secrets, The Unbound Collection by Hyatt®, Andaz®, Thompson Hotels®, The Standard®, Dream® Hotels, The StandardX®, Breathless Resorts & Spas®, JdV by Hyatt®, Bunkhouse® Hotels, and Me and All Hotels; Zoëtry® Wellness & Spa Resorts, Hyatt Ziva®, Hyatt Zilara®, Secrets® Resorts & Spas, Dreams® Resorts & Spas, Hyatt Vivid® Hotels & Resorts, Bahia Principle Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas, Grand Hyatt®, Hyatt Regency®, Destination by Hyatt®, Hyatt Centric®, Hyatt Vacation Club®, and Hyatt®, Caption by Hyatt®, Unscripted by Hyatt, Hyatt Place®, Hyatt House®, Hyatt Studios®, Hyatt Select, and UrCove. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Mr & Mrs Smith, Unlimited Vacation Club®, Amstar® DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.
This account provides information about Hyatt Hotels Corporation, its subsidiaries or affiliates and/or hotels operating under a Hyatt-affiliated brand. Terms like “Hyatt,” “we,” “our,” “us,” and similar terms are used for convenience and should not be understood as precise designations of any particular entity. The account name and certain terms like “employees” are used by this site but may not be accurate. Individuals may identify themselves as working or having worked at Hyatt or a Hyatt hotel, but please note that self-identification should not be treated as confirmation of employment, past or present, by Hyatt or any particular entity or hotel.
Offices: 150 N Riverside Plaza, Chicago, IL 60606, US
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