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$101k–$138k/yr
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Other
bachelor degree, postgraduate degree
Posted 27d ago
Apply by Jul 17
~40 hrs/week
Responsibilities
Lead the global End User Computing (EUC) strategy and transformation, focusing on modern endpoint management and zero-touch deployment. Oversee global standards, governance, and the stability of Windows and macOS ecosystems within a highly regulated environment.
Requirements
Requires a Bachelor's degree and over 15 years of experience in Desktop Engineering, including at least 5 years in leadership roles. Must have proven expertise in GxP regulated environments and proficiency with tools like Intune, SCCM, and Jamf.
Full job description
Company Overview
The work we do at FUJIFILM Biotechnologies has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FUJIFILM Biotechnologies and help make the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what we call Genki. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers
Overview
Help shape the future of the digital workplace at FUJIFILM Biotechnologies. We’re looking for a visionary, execution-focused Global Lead, Desktop Engineering to set our global EUC strategy, scale modern endpoint platforms, and elevate the end-user experience across FLBG. This role is central to our digital transformation—owning platform engineering, driving standards and governance, and ensuring secure, compliant, and highly reliable services worldwide.
This is a high-impact leadership role with executive visibility, cross-functional influence, and global scope. If you thrive at the intersection of strategy, engineering excellence, and service outcomes—and you’re passionate about enabling productivity at scale—this is your next step.
External US
Your Impact
Lead the enterprise-wide EUC transformation—modern management (Intune, SCCM, Jamf), automation, self-service, and zero-touch deployment
Build and govern global standards, platforms, and operating models aligned to ITIL, GxP, and corporate policies
Drive stability, security, and performance across our Windows and macOS ecosystems
Develop a high-performing global engineering organization and cultivate a service excellence culture
Enable measurable outcomes through KPIs, SLAs/SLOs, and engineering maturity models
What You’ll Do
EUC Strategy & Global Governance
Define and own the global Desktop Engineering/EUC strategy across FLBG
Establish global standards for endpoint architecture, device lifecycle, and configuration management
Build EUC operating models aligned with ITIL, GxP, and corporate policies
Define KPIs, SLAs, SLOs, and engineering maturity models; ensure audit readiness and regulatory compliance
Global Leadership & Organizational Development
Lead and develop a global Desktop Engineering organization (regional engineers, SMEs, partners)
Define capability roadmap, org structure, and talent strategy
Act as senior escalation point and decision authority for EUC; drive cross-functional collaboration with Service Desk, Infrastructure, Security, and Applications
Platform Engineering & Architecture Ownership
Own global architecture for Windows and macOS endpoints
Govern endpoint management tools (Intune, SCCM, Jamf, Tanium, Autopilot)
Set standards for device provisioning/imaging, software packaging/deployment, patching, and vulnerability management
Advance automation, self-service, and zero-touch strategies
Service Stability, Performance & Experience
Ensure availability, performance, and stability of global EUC services
Define and track MTTR, CSAT, device health, and compliance
Partner with Service Desk and BRPs to improve supportability and reduce tickets
Lead proactive problem management and RCA to deliver a consistent, high-quality user experience
Security, Compliance & Risk Management
Ensure endpoint compliance with security standards, policies, and GxP
Collaborate with Cybersecurity on endpoint protection, hardening, patching, encryption, and identity-related controls
Maintain audit readiness and documentation across EUC processes
Vendor, Financial & Continuous Improvement
Own vendor strategy and partnerships for EUC platforms and hardware
Manage budgets, forecasts, and cost optimization initiatives
Drive continuous improvement using data, insights, and automation; establish executive dashboards
Minimum Education Requirements
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field
Master’s degree preferred (for global leadership roles)
Minimum Experience Requirements
15+ years of experience in End User Computing / Desktop Engineering
5+ years in leadership roles (team leadership, global or regional responsibility)
Proven experience operating in highly regulated environments (GxP)
Strong experience with global service ownership and governance
ITIL expertise (Incident, Problem, Change, Service Design)
Defining SLAs, KPIs, and operational governance
Global service delivery and support model design
Behavioural Competencies
Strong leadership presence and communication skills
Analytical, structured, and outcome-driven
Able to operate in complex, high-pressure environments
Highly collaborative, influential, and service-oriented with a focus on user experience
Why This Role?
Shape a global platform that powers productivity across FLBG
Lead a world-class engineering organization and partner across Infrastructure, Security, and Applications
Drive measurable impact with executive visibility and a mandate for transformation
Grow your leadership portfolio in a complex, highly regulated, and innovative environment
EEO Information
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
ADA Information
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected]).
Related keywords
End User ComputingDesktop EngineeringIntuneSCCMJamfTaniumAutopilotWindowsmacOSActive DirectoryGPOITILGxPPowerShellMicrosoft 365Teams
FUJIFILM Electronic Materials supplies the world's top tier semiconductor manufacturers with a broad array of products.
Industry
Chemical Manufacturing
Company size
501-1,000 employees
Headquarters
North Kingstown, RI
LinkedIn followers
8,914
FUJIFILM Electronic Materials develops and manages chemical formulations that power the most critical processes of semiconductor technology. We are a diverse, global supplier that delivers tailored support where our customers need us most. The spirit of partnership drives everything we do — our commitment to the continued success and innovation of our customers is our primary focus. Through state-of-the-art systems, leading-edge technologies, and a commitment to the continuous development of environmentally friendly processes, FUJIFILM Electronic Materials is:
DEDICATED — to the success of our customers and team
CURIOUS — with a genuine interest in finding new ways to innovate
DRIVEN — motivated to push the boundaries of possibility
COLLABORATIVE — committed to working jointly to develop the best solutions
Headquartered in Yokohama, Japan, FUJIFILM Electronic Materials has 11 regional offices globally. As proud members of the FUJIFILM Group, we are one of the leading and most trusted producers of the chemical formulations that enable our partners to progress semiconductor technology to the next node and beyond. Our assured, stable supply is proven through our state-of-the-art quality system. Leveraging leading-edge technologies, our formulations help to power cell phones, computers, medical devices, cars, refrigerators and other goods essential to human life.
The engineers, scientists, manufacturing staff and other professionals who commit their skills and intellect to FUJIFILM Electronic Materials strive to make a difference in their jobs and in the world. Our organization offers the opportunity to pursue challenging and meaningful work in an environment that supports growth. With an internal culture that prioritizes teamwork, open communication and shared success, FUJIFILM Electronic Materials inspires both personal and customer advancement.
Offices: 80 Circuit Drive, North Kingstown, RI 02852, US · 6550 South Mountain Road, Mesa, AZ 85212, US · 1200 W Jackson Rd, Carrollton, Texas 75006, US · 1160 Commercial Pkwy, Castroville, California 95012, US · 250 William White Blvd, Pueblo, Colorado 81001, US
CMP SlurriesCleaners and EtchantsCVD PrecursorsPhotoresistsImage Sensor Color MosaicPhotoresist AncillariesPolyimides and PBO'sHigh Purity Primary SolventsPhotovoltaic Precursorsand Photovoltaic Precursor Equipment
How much do Engineering jobs in North Carolina pay?
Based on 2449 listings with disclosed salaries, most engineering jobs in North Carolina pay between $75k–$185k per year. Individual offers vary with seniority, company size, and specialization.
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Which companies are hiring for Engineering roles in North Carolina?
Companies currently hiring include Corning Incorporated, Eaton, North Carolina Department of Environmental Quality, RTX, ABB, among others. Browse the listings above to see every active employer.
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