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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Accidental Death and Dismemberment Insurance
Posted 46d ago
~40 hrs/week
Responsibilities
Lead the strategy, design, and implementation of the Nexthink platform to enhance Digital Employee Experience and proactive IT operations. Manage a high-performing product team to deliver scalable solutions and integrate insights into ServiceNow workflows.
Requirements
Requires a Bachelor's degree in Computer Science or a related field and at least 10 years of professional experience in infrastructure engineering. Preferred candidates have hands-on Nexthink experience and a strong understanding of DEX and endpoint management tools.
Full job description
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
We are seeking a senior leader to own the strategy, design, and implementation of the Nexthink platform to enhance Digital Employee Experience (DEX) and proactive IT operations. This role will drive platform architecture, use case development, and enterprise adoption—partnering across IT, Service Desk, End User Computing (EUC), and Infrastructure teams. The ideal candidate combines deep technical expertise in Nexthink with strong leadership, governance, and stakeholder management skills to deliver measurable improvements in endpoint performance, user experience, and operational efficiency. This role serves as a people leader, responsible for building and developing a high-performing team to deliver critical capabilities and outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Job Responsibilities:
Define and execute the enterprise Nexthink strategy and roadmap
Establish Nexthink as a core capability for proactive IT operations and DEX
Lead platform governance, standards, and best practices
Build and mature a high-performing Nexthink product team
Lead end-to-end design and deployment of Nexthink (data model, collectors, campaigns, remote actions, dashboards)
Architect scalable solutions aligned to enterprise security, compliance, and data privacy requirements
Oversee integrations with platforms such as ServiceNow, CMDB, and endpoint management tools
Identify and prioritize high-impact use cases (e.g., incident reduction, device performance, software experience, proactive remediation)
Partner with Service Desk and Operations teams to embed Nexthink into daily workflows
Enable proactive and self-healing capabilities using Nexthink automation
Integrate insights into ServiceNow workflows, Virtual Agent, and agent tooling
Support shift-left and remote resolution strategies
Partner with EUC, Infrastructure, Security, Risk, and Business Units
Communicate outcomes through executive-level reporting and dashboards
Act as the primary liaison with Nexthink vendor and third-party partners
ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Implements strategic goals established by Executives and Senior Management and establishes operational plans for technical area of responsibility with short- to mid-term (0-3 years) impact on results. 2. Designs, builds, directs, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains. 3. Develops and applies advanced automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure. 4. Leads large, complex technical infrastructure initiatives of strategic importance to the organization, involving large cross-departmental teams. 5. Collaborates with cross-functional teams and external partners to integrate new technologies and drive continuous improvement of infrastructure standards and processes. 6. Troubleshoots and resolves numerous, complex critical technical issues impacting infrastructure performance and reliability. 7. Ensures compliance with technology strategies, standards, and governance to mitigate risks and maintain regulatory adherence. 8. Documents and effectively communicates infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing. 9. Provides advanced technical guidance and training to infrastructure teams and lower-level technical professionals. 10. Demonstrates technical innovation in supporting business objectives and technical strategic objectives. 11. Influences infrastructure-related decisions and communicates effectively with stakeholders to align solutions with business objectives.
Qualifications Required Qualifications The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field. 2. Minimum of 10 years of professional experience in infrastructure engineering. 3. Advanced knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.
Preferred Qualifications
Experience working in Agile teams and knowledge of Agile development & release practices. Experience supporting a team with DevOps in an Enterprise Agile framework (SAFe, LeSS, DAD, Enterprise Scrum, Nexus, etc.).
2-4+ years of hands-on experience with Nexthink platform (design, deployment, optimization)
Proven experience leading enterprise platform implementations
Strong understanding of:
Digital Employee Experience (DEX)
Endpoint management (Intune, SCCM, etc.)
ITSM platforms (ServiceNow preferred)
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
Truist Financial Corporation is a purpose-driven financial services company committed to inspiring and building better lives and communities. Headquartered in Charlotte, North Carolina, Truist has leading market share in many of the high-growth markets in the U.S. and offers a wide range of products and services through wholesale and consumer businesses, including consumer and small business banking, commercial and corporate banking, investment banking and capital markets, wealth management, payments, and specialized lending businesses. Truist is a top-10 commercial bank. Truist Bank, Member FDIC. Equal Housing Lender. Learn more at Truist.com.
Learn more at Truist.com and see social media terms and conditions at Truist.com/SocialTerms.
Offices: Charlotte, North Carolina 28202, US
Human ResourcesFinanceBankingSoftwareHumanitarianFinTechFinancial ServicesVenture Capital
Based on 2075 listings with disclosed salaries, most engineering jobs in Georgia pay between $77k–$186k per year. Individual offers vary with seniority, company size, and specialization.
How many Engineering jobs are open in Georgia right now?
There are currently 7,718 open engineering positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Georgia?
Companies currently hiring include Gulfstream Aerospace, Amazon, Capgemini, Google, Southern Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Georgia?
Yes — 1697 of the 7718 open engineering positions offer remote or hybrid work (497 remote, 1200 hybrid).
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