San Antonio, Texas, United States · On-site
$18/hr–$23/hr
General Summary Responsible for medical screening, whole blood phlebotomy, and care of donors within our service area in accordance with the standard operating procedure (SOP) and BBG/STB&T policies. Support the blood ne…
Skills: Phlebotomy, Medical Screening, Donor Care, Customer Service, Quality Control
San Antonio, Texas, United States · On-site
$32/hr–$41/hr
Schedule: Sunday-Thursday or Tuesday-Saturday 7:00 a.m. - 4:00 p.m. General Summary Ensure that employees perform procedures compliantly by maintaining knowledge of all current Standard Operating Procedures (SOPs) and re…
Skills: Technical Training, Quality Assurance, Apheresis Platelet Processing, Laboratory Techniques, Leadership
Castle Hills, Texas, United States · Hybrid
General Summary Performs database management and end user configuration for the enterprise electronic quality management system (eQMS). Assists with managing document and process workflows, trouble shooting, and processi…
Skills: Database Management, eQMS Configuration, Technical Writing, Document Review, Curriculum Design
San Antonio, Texas, United States · On-site
$23/hr–$29/hr
General Summary The Mobile Operations Leader I will be responsible for the successful execution of small-scale mobile blood drives consisting of one vehicle only (box truck or mobile bus). The Leader I will ensure the co…
Skills: Phlebotomy, Donor Screening, Leadership, Customer Service, Quality Control
Gwinnett County, Georgia, United States · On-site
$32/hr–$41/hr
Job Title: Laboratory Support Specialist, Training (GA) Revision: 0000 Job Code: 702638 Shift: Primarily day shift, 7:00 a.m. - 5:30 p.m. Sun-Wed, Mon-Th, Tues-Fri shift options, must be able to train overnight FLSA: OT …
Skills: Technical Writing, Curriculum Development, Adobe Suite, Microsoft Office, Microsoft Visio
Gwinnett County, Georgia, United States · On-site
$27/hr–$35/hr
Technical Support Specialist Job Code: 702533 Shift: 1:00 p.m. - 9:00 p.m. (work schedule may be adjusted according to operational needs). Dept: Lab Support GA General Summary The Technical Support Specialist I will prov…
Skills: Technical Support, Equipment Maintenance, Preventative Maintenance, Regulatory Compliance, Good Documentation Practices
San Antonio, Texas, United States · Hybrid
General Summary Responsible for creating and executing the Blood & Tissue Center Foundation fundraising strategy in order to meet the fundraising goals of BioBridge Global and its subsidiaries. The Director of Developmen…
Skills: Fundraising Strategy, Grant Writing, Board Management, Donor Cultivation, CRM Management
San Antonio, Texas, United States · On-site
$21/hr–$27/hr
Job Title: Donor Care Specialist, Driver, Mobile Job Code: 700286 Schedule: Schedule varies between 5:00 a.m. - 8:00 p.m.; working 5 days with 2 days off *Must be available to work any day of the week between 5:00 a.m. -…
Skills: Phlebotomy, Medical Screening, Donor Registration, Apheresis, Customer Service
San Antonio, Texas, United States · On-site
$23/hr–$29/hr
Job Title: Fixed Sites Operations Leader I, Donor Pavilion site Job Code: 700260 FLSA Status: Non-Exempt Department: Donor Services – FS Labor Business Unit: South Texas Blood and Tissue CPF Level: TB2 General Summary Th…
Skills: Leadership, Phlebotomy, Donor Screening, Automated Collections, Customer Service
San Antonio, Texas, United States · On-site
$128k–$164k/yr
General Summary Strategic leader responsible for directing, managing, and coordinating enterprise project management and continuous improvement teams to ensure successful delivery of business and technology initiatives. …
Skills: Project Portfolio Management, PMO Leadership, Lean Six Sigma, Stakeholder Management, Vendor Management
San Antonio, Texas, United States · On-site
$128k–$164k/yr
BioBridge Global is a San Antonio-based nonprofit, that integrates donor-to-patient services to enable the future of biotherapeutic solutions, including blood, tissue, and advanced therapies. Through our subsidiaries – S…
Skills: Project Portfolio Management, PMI Framework, Lean Six Sigma, Stakeholder Management, Vendor Management
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Responsible for medical screening, whole blood phlebotomy, and the general care of donors at mobile collection sites. Duties include determining donor eligibility, performing phlebotomy, and ensuring regulatory compliance and accurate documentation.
Requires a high school diploma or GED, with a phlebotomy certification preferred. No prior experience is required, though experience in a blood or plasma center is a plus.
General Summary
Responsible for medical screening, whole blood phlebotomy, and care of donors within our service area in accordance with the standard operating procedure (SOP) and BBG/STB&T policies.
Support the blood needs of the community by converting donors to make the most impactful donation based upon current need and their eligibility/blood type.
Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE).
Support, communicate and reinforce the mission and vision of the enterprise.
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
Major Duties and Responsibilities
Essential Tasks
Report to work as scheduled.
Display a professional image and positive demeanor that contributes to the success of the organization. Deliver an outstanding donation experience by exceeding donor expectations.
Maintain regulatory compliance by successfully completing training and competency assignments on time. Load, unload, setup and pack up the mobile collection equipment.
Perform the quality control function (including documentation).
Determine donor eligibility through comprehensive donor verification, medical history interview and medical screening procedures (blood pressure, pulse, temperature, Hgb/Hct via finger stick).
Obtain donor consent prior to donation.
Perform whole blood phlebotomy.
Assess, treat and report adverse donor reactions (including documentation).
Perform record review and data entry.
Pack collected blood products according to defined manufacturing plans.
Ensure all necessary records and blood products are legible, labeled accurately and complete.
Maintain a good working relationship with coworkers and supervisor including reporting issues relating to donors, donor groups, or departmental operations.
Performs other duties as assigned.
Non‐Essential Tasks
Provide assistance to other departments as needed.
Education
Requires a high school diploma or general equivalency diploma.
Licenses and/or Certifications
Phlebotomy certification preferred
Experience
No prior specific work experience required.
Prefer phlebotomy experience in a blood or plasma center.
Knowledge
Must acquire a working knowledge of donor processing criteria.
Must acquire a working knowledge of medical terminology and geography.
Must be or become familiar with the community and area serviced.
Must maintain knowledge of and perform according to Standard Operating Procedures (SOPs) and policies.
Skills
Must demonstrate competency in performing donor registration, screening, labeling, whole blood phlebotomy, monitoring donor safety, product packing and quality control.
Must demonstrate proper equipment use and care.
Must complete documentation in a legible manner.
Must demonstrate adherence to safety procedures.
Must have strong customer service skills.
Must have strong computer skills.
Must have excellent written and oral communication skills.
Abilities
Must be a team player.
Must be able to keep information confidential.
Must be neat in appearance and well groomed.
Must be professional, organized, detail oriented, communicative, and have the ability to greet the public in a friendly and courteous manner.
Our mission is to save and enhance lives through the healing power of human cells and tissue.
BioBridge Global, a San Antonio-based 501(c)(3) nonprofit, integrates donor-to-patient services to enable the future of biotherapeutic solutions, including blood, tissue and advanced therapies. Through its subsidiaries – South Texas Blood & Tissue, QualTex Laboratories and BBG Advanced Therapies – BioBridge Global provides products and services in blood resource management, cellular therapy manufacturing, donated umbilical cord blood and human tissue, as well as testing of blood, plasma, tissue and cellular products for clients in the United States and international markets. It supports the development of advanced therapies by providing access to starting materials, testing services, biomanufacturing and clinical trials support. BioBridge Global is committed to saving and enhancing lives through the healing power of human cells and tissue. Learn more at BioBridgeGlobal.org. You can also find us on Twitter at @BioBridgeGlobal.
Offices: 6211 IH 10 West, San Antonio, Texas 78201, US · 4258 Communications Dr, Norcross, Georgia 30093, US · 1305 E Houston St, San Antonio, Texas 78205, US
Our mission is to save and enhance lives through the healing power of human cells and tissue.
BioBridge Global, a San Antonio-based 501(c)(3) nonprofit, integrates donor-to-patient services to enable the future of biotherapeutic solutions, including blood, tissue and advanced therapies. Through its subsidiaries – South Texas Blood & Tissue, QualTex Laboratories and BBG Advanced Therapies – BioBridge Global provides products and services in blood resource management, cellular therapy manufacturing, donated umbilical cord blood and human tissue, as well as testing of blood, plasma, tissue and cellular products for clients in the United States and international markets. It supports the development of advanced therapies by providing access to starting materials, testing services, biomanufacturing and clinical trials support. BioBridge Global is committed to saving and enhancing lives through the healing power of human cells and tissue. Learn more at BioBridgeGlobal.org. You can also find us on Twitter at @BioBridgeGlobal.
Offices: 6211 IH 10 West, San Antonio, Texas 78201, US · 4258 Communications Dr, Norcross, Georgia 30093, US · 1305 E Houston St, San Antonio, Texas 78205, US
