Stamford, Connecticut, United States · Hybrid
$164k–$226k/yr
Gartner | Enterprise Technology Operations (ETO) Vice President, Associate Support & Digital Experience About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our c…
Skills: Global Support Leadership, IT Service Management, Digital Employee Experience, Automation, Stakeholder Management
Stamford, Connecticut, United States · Hybrid
$125k–$135k/yr
Company Profile At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions. Our client’s confidence in us is centered on ex…
Skills: Project Management, Program Management, Outage Management, Business Analysis, Stakeholder Management
Stamford, Connecticut, United States · Hybrid
$136k–$189k/yr
We are seeking a strategic and data-driven Senior Director of Customer Insights to generate the insights needed to drive commercial success within the Gartner Conferences business. In this role, you will work as a key pa…
Skills: B2B Market Research, Quantitative Research, Qualitative Research, Data Analysis, Survey Programming
Stamford, Connecticut, United States · Hybrid
Position Summary The Compensation & Benefits Analyst supports the day-to-day administration of the Company’s compensation, benefits, and leave programs. The role is primarily responsible for coordinating U.S. leave admin…
Skills: Leave Administration, Benefits Administration, Compensation Reporting, Data Analysis, Microsoft Excel
Stamford, Connecticut, United States · On-site
About Us: vineyard vines is a highly successful, privately held, American clothing and accessory retailer founded in 1998 on Martha's Vineyard by brothers, Shep and Ian Murray. With Shep & Ian still at the helm today, vi…
Skills: Merchandising Strategy, Assortment Planning, Retail Math, Financial Analysis, Product Lifecycle Management
Stamford, Connecticut, United States · Hybrid
As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent to improve our workforce and support our mission, to that end we offer: Competitive salaryComprehensive, low-co…
Skills: Epic Hospital Billing, Workflow Design, System Configuration, Troubleshooting, Project Leadership
Stamford, Connecticut, United States · On-site
$100k–$135k/yr
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements of the role. Other duties not listed here may be assigne…
Skills: Fixed Income Operations, Regulatory Reporting, Trade Lifecycle Management, Risk Management, Offshore Team Oversight
Stamford, Connecticut, United States · Remote OK
$72k–$83k/yr
Overview At Banner Life Insurance Company, we lead with heart and ambition. Every day, we transform purpose into progress, guided by our unwavering commitment to be better for our customers, clients, and communities, not…
Skills: Defined Benefit Plan, Pension Plan Administration, Customer Service, Microsoft Excel, Microsoft Word
Stamford, Connecticut, United States · Hybrid
$164k–$226k/yr
The Vice President of Strategic Initiatives will help optimize and scale the Global Exhibitor Sales function as we seek to double the Conferences business over the next 5+ years. The VP will act as a strategic partner to…
Skills: Strategic Planning, Executive Advising, Project Execution, Data Analysis, Problem Solving
Stamford, Connecticut, United States · Remote OK
$129k–$150k/yr
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets tog…
Skills: Python, Statistical Modeling, Machine Learning, Optimization Engines, Data Management
Stamford, Connecticut, United States · Hybrid
Company Description PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events …
Skills: Insurance Operations, Data Analysis, SQL, Excel, Process Management
Stamford, Connecticut, United States · Hybrid
Position Summary The Senior Finance Manager, Global Supply Chain serves as the primary finance business partner to Global Supply Chain, Distribution, Planning, Customer and Operations. This role provides financial leader…
Skills: Financial Planning, Forecasting, Supply Chain Finance, Logistics Analysis, Total Landed Cost Analysis
City of London, England, United Kingdom · Hybrid
AXA XL is an Equal Opportunity Employer. Senior Future of Work Manager London, New York, Stamford, Hartford AXA XL’s Tech and AI division is at the forefront of technological innovation and AI-driven transformation…
Skills: Enterprise Technology Transformation, AI Adoption, Digital Workforce Strategy, Organizational Design, Change Management
Stamford, Connecticut, United States · Hybrid
$150k–$200k/yr
Trexquant is seeking an experienced Senior Data Engineer to build and maintain the core data infrastructure that powers our quantitative research platform. This role is responsible for owning the ingestion, normalization…
Skills: Python, SQL, ETL Pipelines, Linux, Financial Data Analysis
Stamford, Connecticut, United States · On-site
$85k–$128k/yr
Job DetailsLevel: ExperiencedJob Location: MSO Corporate 1000 - Stamford, CT 06905Position Type: Full TimeEducation Level: BachelorsSalary Range: $85,000.00 - $127,600.00 SalaryTravel Percentage: NoneJob Shift: DayJob Ca…
Skills: Budgeting, Forecasting, Three-Statement Modeling, Variance Analysis, Financial Reporting
Stamford, Connecticut, United States · On-site
$85k–$128k/yr
Job DetailsLevel: ExperiencedJob Location: MSO Corporate 1000 - Stamford, CT 06905Position Type: Full TimeEducation Level: BachelorsSalary Range: $85,000.00 - $127,600.00 SalaryTravel Percentage: NoneJob Shift: DayJob Ca…
Skills: Financial Modeling, FP&A, Budgeting, Forecasting, Variance Analysis
Stamford, Connecticut, United States · On-site
$85k–$128k/yr
Job DetailsLevel: ExperiencedJob Location: Stamford, CT 06905Position Type: Full TimeEducation Level: BachelorsSalary Range: $85,000.00 - $127,600.00 SalaryTravel Percentage: NoneJob Shift: DayJob Category: Health CareWh…
Skills: Budgeting, Forecasting, Three-Statement Modeling, Variance Analysis, Financial Reporting
Stamford, Connecticut, United States · On-site
$85k–$128k/yr
Job DetailsLevel: ExperiencedJob Location: Stamford, CT 06905Position Type: Full TimeEducation Level: BachelorsSalary Range: $85,000.00 - $127,600.00 SalaryTravel Percentage: NoneJob Shift: DayJob Category: Health CareWh…
Skills: Financial Modeling, FP&A, Budgeting, Forecasting, Variance Analysis
Stamford, Connecticut, United States · On-site
$120k–$180k/yr
Trexquant is a systematic hedge fund where we use thousands of statistical algorithms to trade equity, futures and other markets globally. Starting with many data sets, we develop large sets of features and use various m…
Skills: Machine Learning, Python, Quantitative Finance, Data Analysis, Statistical Modeling
Stamford, Connecticut, United States · Hybrid
Every Fall Internship Should Feel This Good! We’re on the lookout for highly motivated college students, in good academic standing, who are passionate about our brand and working toward a career in the retail indus…
Skills: Product Setup, Site Audits, Sales Performance Analysis, Customer Search Trend Analysis, E-commerce Trends
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Lead global end-user support for over 20,000 associates, overseeing the 24/7 Global Service Desk and onsite support teams. Focus on reducing ticket volume through automation, AI-driven resolution, and proactive monitoring of the digital employee experience.
Requires 5-7+ years of leadership experience in technical support for large global enterprises and a proven track record of managing distributed teams. A bachelor's degree in a technical field is required, along with expertise in ITIL practices and ITSM platforms like ServiceNow.
Gartner | Enterprise Technology Operations (ETO)
Vice President, Associate Support & Digital Experience
About Gartner IT:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.
Role Summary:
The Vice President is a senior leader within Enterprise Technology Operations responsible for the global end-user support for over 20,000 Gartner associates. Reporting to the MVP, Digital Workplace & End User Services, this role owns the 24/7 Global Service Desk operating from Gartner’s India centers of excellence (Gurgaon and Chennai) and onsite support teams at Gartner’s major office locations worldwide an organization of 80+ professionals.
The mandate of this role is to make support faster, smarter, and increasingly invisible: relentlessly reducing ticket volume, automating the resolution of issues before they create broader impact, and standing up the dashboards and leading indicators that allow the organization to detect and react to problems proactively. The ideal candidate is an experienced global support leader who has run support at scale for a comparable enterprise, pairs operational discipline with a passion for employee experience, and uses data and automation to continuously raise the bar.
Key Responsibilities:
Own the round-the-clock global help desk delivered from Gartner’s Gurgaon and Chennai centers of excellence. Ensure adequate shift coverage, consistent service quality, and strong first-contact resolution and Tier-1 containment so that infrastructure and engineering teams can focus on project work rather than recurring tickets. Hold the organization to define SLAs and a best-in-class associate support experience.
Lead the Level 2 (Tier 2) support function and the relationship with Tier 3 / infrastructure teams. Close process gaps between tiers, drive shift-left of resolution toward Tier 1 through knowledge and training and reduce escalations and Tier 2 staffing pressure by building the right competencies and runbooks.
Support Digital Employee Experience team to proactively measure and improve the technology experience of every Gartner associate. Use DEX tooling and telemetry to surface friction before it generates tickets, prioritize remediation, and continuously elevate device, application, and workplace experience across the enterprise.
Oversee the onsite / deskside support teams located at Gartner’s largest office locations, ensuring a consistent, high-touch experience for associates and executives on site. Standardize service levels and ways of working across locations while adapting to the needs of each site.
Set and deliver an aggressive agenda to reduce total ticket volume. Champion automation and self-service — including virtual agents, self-heal, and AI-driven resolution — to resolve and, wherever possible, prevent issues before they cause broader impact. Identify the highest-volume and highest-impact ticket drivers and systematically engineer them out.
Create, own, and monitor dashboards and leading indicators that enable the organization to react proactively to emerging issues. Track functional productivity, quality, CSAT/DSAT, and operational trends through tools such as ServiceNow and Power BI, and deliver clear executive-level reporting that links support performance to business outcomes.
Lead, mentor, and grow a high-performing global organization of 80+ across India, DEX, and onsite teams — including managers and managers-of-managers. Build leadership depth, embed an ongoing feedback and coaching culture, and foster collaboration, accountability, and continuous improvement across a 24/7, multi-site operation.
Partner closely with IT, Real Estate & Workplace (REWP), infrastructure, security, and business stakeholders globally. Serve as a senior escalation point for major incidents and outages, communicate transparently, and act as a relentless champion for operational excellence and the associate experience.
Required Qualifications:
5–7+ years of leadership experience in technical support / end-user services at a similar large, global enterprise comparable to Gartner.
Proven track record leading large, distributed 24/7 support organizations (80+ staff) across multiple geographies, including India-based delivery centers and onsite teams at major office locations.
Demonstrated success reducing ticket volume and driving automation, self-service, and proactive / preventive resolution at scale.
Strong command of support analytics — building and operationalizing dashboards and leading indicators (e.g., Power BI) and ITSM platforms (e.g., ServiceNow) to drive proactive operations.
Deep knowledge of ITIL / IT service management practices; ITIL certification preferred.
Experience improving Digital Employee Experience (DEX) and modern end-user computing, including familiarity with AI-driven and virtual-agent support models.
Excellent communication and stakeholder-management skills, with the ability to engage and influence senior IT and business leaders and present in business terms.
Results-oriented strategic leader with strong people-development capability and a track record of leading change in a complex, matrixed organization.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; advanced degree a plus.
#LI-AB1
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 164,000 USD - 226,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
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We deliver actionable, objective business and technology insights. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. Our unrivaled combination of business and technology insights steers clients toward the right decisions on the issues that matter most. As a $6.5 billion company, with over 20,000 associates, and a member of the S&P 500, we are an objective partner with 13,000+ client enterprises in ~90 countries and territories — across every major function, geography, industry and market sector — and boast 45+ years of experience providing insights and expert guidance to client enterprises worldwide. To learn more about how we guide the leaders who shape the world, visit gartner.com. Gartner, Inc. (NYSE: IT) Community guidelines: https://gtnr.it/3tceMrU Hot Topics Across the C-Suite LinkedIn Newsletter: https://gtnr.it/4c56S97
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Based on 124 listings with disclosed salaries, most data & analytics jobs in Stamford, CT pay between $81k–$185k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 183 open data & analytics positions in Stamford, CT listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Gartner, Philip Morris International, Castleton Commodities International, Synchrony, Waste Harmonics Keter, among others. Browse the listings above to see every active employer.
Yes — 114 of the 183 open data & analytics positions offer remote or hybrid work (10 remote, 104 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
