Quezon City, Metro Manila, Philippines · Hybrid
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Lean Six Sigma, Performance Management, Quality Assurance Auditing, Process Improvement, People Management
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Knowledge Management, Technical Writing, KCS Methodology, Agentic Learning, Project Management
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Knowledge Management, Technical Writing, KCS Methodology, Agentic Learning, Content Strategy
Quezon City, Metro Manila, Philippines · On-site
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Knowledge Management, Technical Writing, AI Optimization, Data Research, Content Management
Quezon City, Metro Manila, Philippines · Hybrid
The primary focus of this position is to support the business unit through financial analysis and operating model development that will critically analyze various initiatives and make recommendations to senior management…
Skills: Financial Analysis, Financial Modeling, Project Management, SQL, MS Office
Quezon City, Metro Manila, Philippines · Hybrid
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patie…
Skills: Communication Skill, Customer Service Orientation, Computer Literacy, Problem Solving, Facilitation Skills
Bacoor, Cavite, Philippines · Hybrid
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Data Science, Business Analytics, Big Data, Machine Learning, R
Quezon City, Metro Manila, Philippines · Remote Solely
$35k–$50k/mo
Position: Operations Administrator Location: Remote (Philippines) Job Type: Full-time Work Schedule: 9:00 AM- 5:00 PM (PST) Base Salary: PHP 35,000 - PHP 50,000 per month Role Overview: We are looking for an Operations A…
Skills: Customer Support, Account Management, Billing Coordination, Operational Support, English Communication
Quezon City, Metro Manila, Philippines · Hybrid
Job Title: IT Manager Department: Information Technology Department Work Set Up: Hybrid Reports To: Chief Operations Officer JOB SUMMARY The IT Manager is responsible for leading the organization’s technology function by…
Skills: IT Infrastructure, Enterprise Systems Management, Cloud Technologies, Microsoft 365 Administration, Cybersecurity
Quezon City, Metro Manila, Philippines · Hybrid
Apply here for faster application: https://hellojia.ai/whitecloak/X0R1 We are looking for a Data Engineer to join and support the development and optimization of scalable data solutions. This role is ideal for someone wi…
Skills: Databricks, AWS, SQL, Python, ETL/ELT
Quezon City, Metro Manila, Philippines · Hybrid
Some careers shine brighter than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organiz…
Skills: Credit Risk, Market Risk, Collateral Management, Reconciliation, Counterparty Credit Risk
Quezon City, Metro Manila, Philippines · On-site
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 …
Skills: Risk Analysis, Fraud Detection, Data-Driven Decision Making, Analytical Skills, Problem Solving
Quezon City, Metro Manila, Philippines · On-site
Job Title: Sr. Associate, Client Success Business Consulting Job Description Location: PHL Quezon City - EXXA Tower Language Requirements: Time Type: Full time
Skills: Client Success, Business Consulting, Strategic Thinking, Digital Operations, Data Analytics
Quezon City, Metro Manila, Philippines · On-site
Job Title: Business Analyst Job Description Overview The Business Analyst Lead is responsible for leading and managing the business analysis activities for complex projects, including Zendesk Implementations and Custom D…
Skills: Business Analysis, Requirements Gathering, Business Process Modeling, Data Analysis, Team Management
Quezon City, Metro Manila, Philippines · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Cash Management, Liquidity Management, Nostros Funding Process, CMS Systems, MI Reporting
Quezon City, Metro Manila, Philippines · On-site
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Quality Auditing Analyst WORK SETUP: Return to Office RESPONSIBILITIES: • Work w…
Skills: Quality Auditing, Internal Audit, Performance Management, Process Documentation, Content Policy Analysis
Quezon City, Metro Manila, Philippines · Hybrid
Mace combines global delivery consultancy experience to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on…
Skills: Project Management, Stakeholder Management, Budget Management, Risk Management, Procurement
Quezon City, Metro Manila, Philippines · Hybrid
Are you a quality leader who can build strong governance, drive operational excellence, and turn quality insights into meaningful business impact? As our next Director, Global Quality, you will lead the organization&rsqu…
Skills: Quality Strategy, Governance Framework, Quality Assurance, Quality Control, Data Analytics
Quezon City, Metro Manila, Philippines · On-site
Job Title: Functional Consultant Job Description As a Junior Consultant, you will bridge the gap between business requirements and technical execution. You’ll work closely with senior architects to design, build, and dep…
Skills: Platform Configuration, Requirement Gathering, Data Management, Reporting, Platform Integration
Quezon City, Metro Manila, Philippines · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Reference Data Maintenance, Stakeholder Management, Risk Management, Automation Tools, Data Quality Control
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The role focuses on monitoring customer interactions and implementing continuous improvement initiatives to enhance quality, CSAT, and operational performance. It involves managing Lean Six Sigma projects, conducting quality audits, and ensuring compliance with QISMS and HIPAA standards.
Candidates should preferably hold a 4-year college degree and possess at least 5 years of related working experience. Proficiency in Lean Six Sigma, quality management systems, and healthcare regulatory compliance is required.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Preferably any 4-yr College Degree and/or equivalent
Experience:
At least 5 year(s) of working experience in the related field is required for this position.
Mandatory Skills:
Able to establish, implement and continuously improve the quality information security policies assigned to him / her.
Able to establish structures and procedures to protect classified information
Able to report information security related incidents without any delay to the proper authorities.
Able to participate during training, orientation and awareness programs pertaining to QISMS & HIPAA
Roles & responsibilities:
Performance Management
Define and manages achievement of client performance objectives
Responsible for meeting client Service Level Agreements for quality
On-going management of Quality systems, processes, and procedures
Plan and conduct internal Quality assurance audits
Enforce compliance with internal procedures to ensure that established quality and process procedures are being followed by the appropriate personnel at all times.
Coordinate, evaluate, and assist in developing action plans and follow up of quality issues.
Facilitate the account’s-initiated audits. Coordinate and host audits and inspections.
Engage in on-going communication with the account and business partner, acting as quality liaison to resolve outstanding quality issues, provide audit follow-up, and ensure customer satisfaction with the vendor's quality systems
Act assign-house counsel for quality issues, providing guidance for staff questions and solutions to quality problems.
Lead investigations of production/quality problems.
Develop client relationships People Management
Handles and resolves resistance of the team to change as it involves conflicting views and opinions
Capability to train and conduct workshops in Quality Tools, Kaizens, Lean training etc.
Works with BE Associate Manager/Quality Leads to resolve grievances
Develops and trains team members through coaching, providing work advice and motivation
Process Improvement
Drive continuous improvement onsite and throughout the investigations via cross-functional teams and working with key stakeholders.
Manage Diet Six Sigma/Lean Projects associated with product and process improvement activities.
Help develop, foster, and drive a culture of lean Six Sigma throughout the company.
Provides input and feedback to key leadership positions about process improvement opportunities specific to all parts of the organization.
Works to identify key gaps within the different functions and leads the transformation of existing processes in terms of capability and maturity utilizing Lean Six Sigma.
Maximize revenue and measure costs for group Technical
Review and approve process and QC documentation to release processes for distribution
Manage Change Controls and Administer Change Control System.
Act as quality approver for documents requiring approval from a quality representative.
Manage and provide internal SOP and ISO compliance training.
Coordinate training across departments.
Maintain training databases and ensure that employees training records are up to date.
Ensure new employees are trained on SOPs per specific job function.
Ensure that appropriate records are properly controlled.
Manage the proper storage and filing of controlled documents.
General Safety and Security
Protects the organization’s assets by upholding the principles of the Quality Information Security Management System (QISMS).
Ensures confidentiality, integrity, and availability of information critical to fulfilling the organization’s business functions.
Remain compliant with the relevant business, local and international regulatory and legislative requirements particularly the Health Insurance Portability and Accountability Act of 1996 (HIPAA) – For Healthcare Accounts
The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.
Sagility is the foremost expert in healthcare operations with over 25 years of experience across the entire value chain—upstream, midstream, and downstream. We combine deep domain expertise, tech-led transformation, and trusted collaboration to help healthcare organizations achieve operational excellence and deliver better outcomes. • 𝐃𝐞𝐞𝐩 𝐃𝐨𝐦𝐚𝐢𝐧 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: We understand healthcare operations like no one else. Our knowledge is embedded in every process, enabling us to create meaningful value for payers, providers, and other stakeholders. • 𝐓𝐞𝐜𝐡-𝐋𝐞𝐝 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: Transformation is more than deploying point solutions or isolated AI use cases. We reimagine end-to-end workflows, architecting integrated designs that drive efficiency, scalability, and innovation. • 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: We build on the trust our clients place in us by fostering a robust ecosystem of partners—including consulting firms, software providers, platform companies, system integrators, and cloud innovators—to deliver comprehensive solutions delivering higher ROI. At Sagility, we are mastering the art of leading with AI-first mindset that is grounded in compliance powered by the passion of our people to deliver value across the continuum of healthcare operations. With a presence across 5 countries and a strong workforce of nearly 45,000 employees, we bring global scale and expertise to every engagement.
Offices: 3455 Peachtree Rd NE, Suite 700, Atlanta, Georgia 30326, US
There are currently 190 open data & analytics positions in Quezon City, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HSBC, Sagility, Accenture, Sourcefit, GoTyme Bank, among others. Browse the listings above to see every active employer.
Yes — 108 of the 190 open data & analytics positions offer remote or hybrid work (21 remote, 87 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
