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Lead the operational delivery and scaling of the MICA AI capability, focusing on infrastructure, governance, and tool adoption. Manage the AI tool inventory, vendor contracts, and production guidelines while coordinating with IT, Legal, and Procurement.
Requires proven experience as a Senior Project or Programme Manager in complex environments with a track record of implementing AI tools or system rollouts. Must possess strong stakeholder management skills and an understanding of responsible AI and sustainability principles.
We’re looking for a Senior Project Manager – AI to lead the operational delivery of M+C Saatchi Group’s AI capability (known as MICA) as it scales globally.
This role sits at the centre of our AI ecosystem – ensuring that the infrastructure, governance, tooling and processes behind MICA operate effectively and at pace. You will play a critical role in turning AI ambition into consistent, scalable ways of working across the Group.
Reporting to the Chief People & Operations Officer, and working closely with the Consulting, Experience and Performance CEO (who is overall AI sponsor), plus IT, Legal, Procurement and business leaders, this role will enable AI to be deployed safely, efficiently and with real impact.
Based in London, with a hybrid working pattern, the role operates across a global network of teams.
ABOUT THE ROLE
As MICA scales across the Group, we need a dedicated programme lead to manage the operational backbone that makes it work.
This is a hands-on programme delivery role focused on infrastructure, governance, rollout and adoption. It is distinct from AI strategy, client work and product development, instead focusing on ensuring the tools, processes and frameworks are in place to support them.
You will own a complex, fast-moving programme spanning technology, policy, vendor management and organisational rollout – working across multiple stakeholders and disciplines.
Success in this role will look like:
A well-managed, scalable AI tool ecosystem across the Group
Clear, up-to-date governance and usage frameworks
Smooth onboarding and adoption of AI tools across teams
Strong vendor and contract management discipline
Delivery of key infrastructure upgrades enabling AI at scale
WHAT YOU'LL DO:
Lead the end-to-end delivery of the MICA operations programme, ensuring all workstreams are aligned, tracked and delivered to plan
Manage the group’s approved AI tool inventory and roadmap– working closely with IT, Procurement and Legal and communicating effectively with business stakeholders. This includes coordinating the onboarding of new tools and making recommendations to the steering committee for sunsetting non-approved tools.
Coordinate the evolution of the AI governance framework, working closely with Legal, IT, Procurement and business stakeholders to ensure policies remain current and compliant
Maintain and evolve GenAI production guidelines, ensuring they reflect IP, usage and tool permissions across all disciplines
Drive adoption and change management activities eg coordinate onboarding and training programmes, including cohort rollouts, license allocation, utilization tracking and ROI assessments, reviews of learnings
Support vendor governance, renewals and contract management alongside Procurement and IT partners
Coordinate the delivery of AI infrastructure projects, working closely with IT
Support governance forums (e.g. SteerCo and taskforces), ensuring actions, timelines and documentation are well managed
Coordinate agent management – applying governance to manage build requests, approval, inventory and credit management – working with IT to ensure agentic is optimized
Embed sustainability (planet and D&I) considerations within policy, governance, training and supplier assessments and monitor sustainability performance and risk with robust, auditable metrics
Track and report on programme progress, risks and delivery milestones
Maintain a regular drumbeat of comms and knowledge sharing on tool capabilities, both globally and with cohort AI Champions.
ABOUT YOU
You are a highly organised and delivery-focused project leader, comfortable managing complex programmes across multiple teams and disciplines.
You bring structure, clarity and pace to ambiguous environments, and are confident operating at both detailed operational and senior stakeholder levels.
You are interested in AI and its application in business, with a strong focus on practical implementation and adoption rather than theory.
WHAT YOU'LL BRING: (experience and qualifications):
Proven experience as a Senior Project or Programme Manager in a complex, cross-functional environment
Experience working with or implementing AI tools in an enterprise setting (technical depth not required)
Experience managing tool rollouts, system implementations or infrastructure projects
Strong track record of stakeholder management across functions such as IT, Legal, Procurement and Operations
Experience managing third-party vendors and contracts in a delivery context
Ability to run structured governance, reporting and risk management processes
Strong organisational skills and attention to detail
Interest in emerging technologies
Familiarity with agile or hybrid delivery approaches
Relevant project management qualifications desirable
Working knowledge of sustainability principles and their application in operations
Understanding of responsible AI (eg. ethics, bias, governance, environmental impacts)
WHAT YOU'RE GOOD AT: (behaviours):
Bringing order and clarity to complex, fast-moving programmes
Managing multiple priorities without losing attention to detail
Communicating clearly and confidently with a wide range of stakeholders
Being proactive, pragmatic and solutions-oriented
Building strong working relationships across functions
Taking ownership and driving outcomes
Operating with pace while maintaining rigour and control
WHAT YOU’LL GET
A central role in shaping how AI is deployed across a global organisation
Exposure to senior leadership and strategic transformation initiatives
The opportunity to define and scale AI operations from the ground up
A collaborative and entrepreneurial working environment
Competitive salary and benefits
Flexible, hybrid working
For the right candidate, we will offer a competitive salary and benefits package which includes 27 days annual holiday, private healthcare, employer contributory pension, life assurance and income protection. We also offer a host of benefits that support wellbeing including subsidised gym membership, whilst our commitment to Diversity and Inclusion sees us offer learning opportunities around D&I, mentoring programmes and the opportunity for all to participate in a number of active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success.
M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.
If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.
All employee information is kept confidential according to General Data Protection Regulation (GDPR).
#LI-BM1
M+C Saatchi Group is a global creative solutions company and the world’s largest independent creative network. We connect specialist expertise, powered by creativity, data and technology, to help build famous brands, solve the most complex business and societal challenges, and create and curate Cultural Power for our clients.
Offices: 36 Golden Square, London, England W1F 9JX, GB
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