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Full-time
bachelor degree
Posted 2d ago
~40 hrs/week
Responsibilities
The Sales Operations Analyst is responsible for managing the end-to-end order fulfillment process, including production tracking, shipment documentation, and dealer communication. They also analyze distribution data and provide regular reports to support sales objectives and ensure operational efficiency.
Requirements
Candidates must hold a minimum of a bachelor's degree in Business Administration or Engineering and possess 3 to 5 years of relevant automotive or logistics experience. Proficiency in MS Office and strong analytical, communication, and problem-solving skills are required.
Full job description
Job Description
Job Description
Sales Operations provides the sales organization with tools, data, and resources to enable the team they support to drive the business. They may be responsible for the overall efficiency and effectiveness of the assigned sales organization. The Sales Operations team aggressively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
Order Management
Track and manage dealers’ vehicles from order entry to shipment
Assist dealers with queries raised on order placement in Order Work Bench (OWB), working with MEO product marketing managers and NA order fulfilment team to ensure OWB is ready for order placements. Scheduling of vehicles for production and shipment documentation
Work with the ME dealers to correct vehicle order discrepancies to facilitate timely release
Ensure dealer orders matches allocation/consensus
Ensure systems readiness for acceptance of orders (new or carry over models)
Production & Shipment tracking
Actively interface with International Product Center (IPC) and off-shore production plants as required
Provide field teams with order pipeline reports, and logistics and order tracking support
Highlight potential delays in production and shipment to MEO management and field teams.
Liaise with dealers, product managers, sales managers, source plants and IPC to resolve any issues on order and shipment discrepancies.
Weekly tracking, analyzing and communication of the order and shipment tracker tool with IPC and dealers
Support MEO vehicle wholesale objective by liaising with GMNA logistics, off-shore source plants and DFYoung
Participate in the weekly shipment calls
New launch order and shipment tracking
Publish weekly reports to the field and marketing teams
Support wholesales FC
Process conformity certificate application and payments
Distribution and Sales ad-hoc requests
Provide regular dealer updates on allocation, order details and shipping schedules
Administration support for dealer and MEO system enquiries incl. PRs/budget control support
Manage sales allowances process, guidelines and claims
Customer focus
Responsible for dealer communication related to production and shipment
Establish strong collaboration between dealers and distribution team, source plants, logistics providers and field team to ensure visibility and transparency
Develop and manage regular communication to dealers with relevant information, lead activities to engage with dealers, identify issues and resolve through regular operational calls
Focus on high risk, large value shipments and provide pre-alerts to dealers
Assess communication frequency / means / recipients to identify room for improvement
Co-ordinate logistics
Database Management
Manage all distribution data and reports and follow up with all stakeholders for timely updates
Develop ad-hoc reports as required by leadership
Internal Only Job Specifications
Internal Only Job Specifications
Knowledge and Experience:
3 – 5 years of similar / automotive experience
MS Office tools, SAP (supportive)
Understanding of the automotive / logistics business is preferred but not essential.
Education:
Minimum BA/BS degree in Business Administration or Engineering.
Skills:
Excellent written and oral skills in English
Interpersonal skills required for internal and external relationships
Analytical skills to be able to interpret data
Problem solving skills to identify and resolve problems
Business Planning and Customer Relationship Management
Presentation skills
Competencies:
Working with Ambiguity
Timely Decision Making
Functional / Technical Skills
Integrity and Trust
Drive for Results
Action and Detail Oriented





About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visitHow we Hire.
Accommodations
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Industry
Motor Vehicle Manufacturing
Company size
10,001+ employees
Headquarters
Detroit, Michigan
LinkedIn followers
3,631,440
Total funding
$8.5B
General Motors’ vision is to create a world with Zero Crashes, Zero Emissions and Zero Congestion, and we have committed ourselves to leading the way toward this future. Today, we are in the midst of a transportation revolution, and we have the ambition, the talent and the technology to realize the safer, better and more sustainable world we want. As an open, inclusive company, we’re also creating an environment where everyone feels welcomed and valued for who they are. One team, where all ideas are considered and heard, where everyone can contribute to their fullest potential, with a culture based in respect, integrity, accountability and equality. Our team brings wide-ranging perspectives and experiences to solving the complex transportation challenges of today and tomorrow.
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How many Data & Analytics jobs are open in Dubai, United Arab Emirates right now?
There are currently 706 open data & analytics positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Data & Analytics roles in Dubai, United Arab Emirates?
Companies currently hiring include Delivery Hero, Al-Futtaim, Amazon, Chalhoub Group, Capgemini, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Data & Analytics jobs in Dubai, United Arab Emirates?
Yes — 196 of the 706 open data & analytics positions offer remote or hybrid work (49 remote, 147 hybrid).
How do I apply for Data & Analytics jobs in Dubai, United Arab Emirates?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.