This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements. Why WestJet: Since our story took off in 1996, WestJet has strived to enrich th…
Skills: ServiceNow, JavaScript, Flow Designer, IntegrationHub, Service Catalog
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Design, configure, and support solutions across the ServiceNow platform while building scalable workflows and integrations. Partner with stakeholders to translate business requirements into effective technical solutions that improve operational efficiency.
Requirements
Requires 2-5 years of experience with the ServiceNow platform and strong JavaScript development skills. Candidates should possess a product-oriented mindset with experience in Agile delivery practices.
Full job description
This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Why WestJet:
Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.
Join us, this is where your career story takes off.
Overview of Role:
WestJet's ServiceNow Platform Team is quickly evolving into an enterprise platform that enables better experiences, smarter workflows, and improved business outcomes across the organization.
We are seeking an Intermediate ServiceNow Developer who is passionate about solving real business problems through technology. This role is responsible for designing, building, and supporting solutions on the ServiceNow platform while working closely with Product Owners, Business Analysts, process owners, and business stakeholders.
Success in this role is measured not only by technical delivery, but by the value created for employees, operational teams, and the business. The ideal candidate combines strong development skills with curiosity, collaboration, and a desire to understand the outcomes behind the work.
Key Deliverables:
Design, configure, develop, and support solutions across the ServiceNow platform
Build scalable workflows, applications, forms, catalog experiences, automations, and integrations
Partner with Product Owners and Business Analysts to understand business problems and translate requirements into effective solutions
Contribute to enterprise initiatives that improve employee experience, operational efficiency, automation, governance, and self-service
Participate in solution design discussions, challenging assumptions and identifying simpler or more effective approaches
Support platform modernization efforts, upgrades, technical debt reduction, and continuous improvement initiatives
Help implement AI-enabled capabilities and intelligent automation opportunities where appropriate
Ensure solutions are secure, maintainable, supportable, and aligned with platform standards
Participate in lean, agile delivery practices like Kanban
Collaborate across capability areas including Employee Experience, Guest Experience, Enterprise Services, and Business Transformation
Monitor platform performance and proactively identify opportunities to improve reliability, usability, and adoption
Experience and Qualifications:
2-5 years of ServiceNow platform experience
Experience building ServiceNow solutions using:
Flow Designer
IntegrationHub
Service Catalog
Business Rules
Client Scripts
UI Policies
ACLs
Script Includes
REST and SOAP integrations
Strong JavaScript development skills
Understanding of ServiceNow data structures, security model, and platform architecture
Experience working with Agile delivery practices
Product & Business Mindset:
We're looking for someone who goes beyond configuration and development.
The ideal candidate:
Wants to understand the business outcome before writing code
Thinks critically about employee and customer experiences
Enjoys partnering with stakeholders to solve problems
Can explain technical concepts in simple business language
Is comfortable challenging requirements when a better solution exists
Looks for opportunities to simplify, automate, and improve
What Will Make You Stand Out:
Experience in one or more of the following areas:
Employee Experience
ITSM
ITOM
Asset Management
Strategic Portfolio Management
Governance, Risk and Compliance
Workspace Delivery
AI, NowAssist and automation capabilities
Enterprise workflow design
Service portal and self-service experiences
Knowledge management and search optimization
ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD) are considered assets
Why Join This Team:
The ServiceNow Platform Team is helping shape how work gets done across WestJet.
We're building a platform that enables business transformation, modernizes employee experiences, improves operational effectiveness, and supports the responsible adoption of AI. Our developers are trusted contributors who help influence direction, not just implement requests.
If you're excited about combining technical expertise with product thinking and want to help build enterprise capabilities that make a meaningful impact, we'd love to hear from you.
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and Benefit programs that are flexible to meet your specific needs
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.
Our safety promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our commitment to diversity, equity and inclusion
We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [email protected].
We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.
We took to the skies in 1996 with just over 200 employees and three aircraft serving six destinations. Today, the WestJet Group offers scheduled service to 120+ destinations in North America, Central and South America, the Caribbean, Asia and Europe with 14,000+ WestJetters and nearly 200 aircraft.
Our ambitious growth plan will create a stronger and more resilient low-cost airline, while offering affordable travel choices for all Canadians. We are dedicated to reliability, operational excellence, driving economic growth, and making our guests and our people central to everything we do.
We’re committed to enriching the communities we serve. By working with local organizations and national charitable partners, we invest in initiatives that matter to our guests and people.
We’re proud to be a leading Canadian employer and a top talent destination. In 2024, Forbes recognized us as one of Canada’s best employers.
Offices: 22 Aerial Place N.E., Calgary, Alberta T2E 3J1, CA
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How many Data & Analytics jobs are open in Calgary, Canada right now?
There are currently 365 open data & analytics positions in Calgary, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Data & Analytics roles in Calgary, Canada?
Companies currently hiring include WestJet, MNP, Parkland Corporation, Bell Canada Enterprises, Canadian Natural Resources Limited (CNRL), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Data & Analytics jobs in Calgary, Canada?
Yes — 170 of the 365 open data & analytics positions offer remote or hybrid work (43 remote, 127 hybrid).
How do I apply for Data & Analytics jobs in Calgary, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.