Montreal, Quebec, Canada · On-site
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide th…
Skills: Computer Aided Dispatching, Radio communications, Customer service, Emergency response, Data entry
South Bend, Indiana, United States · On-site
Qualified Rate : $35.8 Per hour Please note that new hires in this role may be paid a lower hourly rate during their qualifying period. In addition, CN employees are also eligible to an employee share investment plan (ES…
Skills: Track maintenance, Heavy equipment operation, Hand tool maintenance, Safety compliance, Physical stamina
Memphis, Tennessee, United States · On-site
$100/hr–$110/hr
Hiring Salary Range : $ 100.00 - 110.00 This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share invest…
Skills: Law enforcement, Emergency response, Investigation, Rail safety, Community policing
Homewood, Illinois, United States · On-site
$88k–$115k/yr
Hiring Salary Range : $ 88,000.00 - 115,000.00 This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share…
Skills: Railway operations, Mechanical inspection, Data analysis, Critical thinking, SAP
Homewood, Illinois, United States · On-site
$131k–$163k/yr
Hiring Salary Range : $ 130,500.00 - 163,100.00 This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee shar…
Skills: Railroad engineering, Operations management, Safety compliance, Risk mitigation, Budget management
Prince George, British Columbia, Canada · On-site
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide th…
Skills: Bridge inspection, Structural inspection, Railway maintenance, Steel inspection, Concrete inspection
Edmonton, Alberta, Canada · On-site
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide th…
Skills: Railroad engineering, Operations management, Safety compliance, Risk mitigation, Budget management
Calgary, Alberta, Canada · On-site
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide th…
Skills: Market management, Business analytics, Forecasting, Yield management, Profitability analysis
Moncton, New Brunswick, Canada · On-site
Car Mechanic (Freight Car Repairer) At CN, we are committed to our pursuit of excellence. We take pride in delivering work of the highest standard, continually innovating to shape the railroad of the future. As responsib…
Skills: Railway freight car maintenance, Welding, Inspection, Mechanical repair, Hand tools
Montréal-Est, Quebec, Canada · On-site
Expert System Architect At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy…
Skills: Platform architecture, Digital transformation, Artificial intelligence, Machine learning, AIOps
Homewood, Illinois, United States · On-site
$105k–$137k/yr
Hiring Salary Range : $ 104,500.00 - 137,000.00 This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee shar…
Skills: Bridge Testing, Structural Analysis, Remote Monitoring, Data Acquisition, AREMA Guidelines
Edmonton, Alberta, Canada · On-site
At CN everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the…
Skills: Disability management, Acute nursing care, Case management, Medical fitness assessment, Substance use monitoring
Stevens Point, Wisconsin, United States · On-site
Qualified Rate : $42.49 Per hour Please note that new hires in this role may be paid a lower hourly rate during their qualifying period. In addition, CN employees are also eligible to an employee share investment plan (E…
Skills: Electrical troubleshooting, Locomotive maintenance, Engine repair, Diagnostic testing, Mechanical assembly
Halifax, Nova Scotia, Canada · On-site
Job Summary The electrician is responsible for maintaining installations and performing repairs on buildings and equipment. Main Responsibilities Perform corrective, reactive, and preventive maintenance on buildings, equ…
Skills: Electrical maintenance, Troubleshooting, Power distribution, Backup power systems, High voltage
Memphis, Tennessee, United States · On-site
Qualified Rate : $42.49 Per hour Please note that new hires in this role may be paid a lower hourly rate during their qualifying period. In addition, CN employees are also eligible to an employee share investment plan (E…
Skills: Electrical troubleshooting, Locomotive maintenance, Engine repair, Diagnostic testing, Mechanical assembly
Brampton, Ontario, Canada · On-site
Bilingual Intermodal Clerk At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the econ…
Skills: Intermodal terminal operations, Railcar unit assignment, Ramping and de-ramping, Dangerous goods handling, Administrative duties
Montréal-Est, Quebec, Canada · On-site
Expert, Product ManagementJob Summary The role of Expert Product Management is to translate business requirements into formal product roadmaps. The Expert works closely with the Business and I&T stakeholders to operation…
Skills: Product Management, Product Roadmap, Strategic Planning, Stakeholder Management, Business Analysis
Homewood, Illinois, United States · On-site
$70k–$92k/yr
Hiring Salary Range : $ 70,000.00 - 92,000.00 This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share …
Skills: Track maintenance, Railroad operations, Critical thinking, Data analysis, Microsoft suite
Montréal-Est, Quebec, Canada · On-site
Expert, Product Management – Transportation Safety & Solutions At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optima…
Skills: Product management, Business analysis, Agile, Lean, Product roadmap
Edmonton, Alberta, Canada · On-site
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide th…
Skills: Track maintenance, Railroad operations, Critical thinking, Problem solving, Data analysis
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The Analyst provides 24/7 radio dispatching and support services for CN Police using Computer Aided Dispatching systems. They coordinate emergency responses, maintain accurate logs, and liaise between internal departments and local emergency services.
Candidates should have 1 to 3 years of experience in dispatching, radio communications, or customer service. A high school diploma is required, and proficiency in typing and Microsoft software is necessary.
Please note that this is an 12-month contract.
The Analyst, Communication Centre is responsible for providing 24/7 radio dispatching and response to CN Police. The role provides the public and various CN departments with the appropriate and necessary assistance to effectively and safely handle emergency situations urgently.
· Provide communication and support services to all CN Police staff
· Use a Computer Aided Dispatching (CAD) system to receive, prioritize and process calls (public, CN employees, and other local emergency services), then dispatch to police or other emergency services as required
· Dispatch emergency calls between CN Police and local emergency services by receiving and transmitting radio and phone calls
· Maintain accurate, up-to-date files and logs for reports and keep management and executives aware of major events as they occur
· Receive requests from Constables for information on Canadian Police Information Centre (CPIC) regarding vehicle registration, driving records, and warrants, and provide pertinent data. Enter information received from Constables into CPIC regarding dispositions, stolen property, as well as the addition and removal of warrants
· Prioritize incoming telephone calls
· Coordinate actions between local emergency services and CN forces
· Monitor CN Police Officers’ safety
Liaise Between Local Emergency Services and CN
· Maintain regular communication with multiple stakeholders both internal and external to CN in order to address situations that arise (e.g. derailments, trespassing)
· Ensure communication of information is relayed accurately and in a timely manner
· Communicate and collaborate with various internal departments, including Public Affairs, Risk Mitigation (US), and Emergency Response Plan
The role is carried out in an office environment and requires working a rotating shift, depending on the operational needs of CN Police Communication Center Dispatcher (CNPCC) 24-hour operation. The incumbent must be available to work weekends and holidays when necessary and must be on-call to respond to critical incidences 24/7. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress.
· Minimum 1 to 3 years of experience
Computer Aided Dispatching
· Previous experience in computer aided dispatching
· Call center experience
· Radio communications experience
· Customer service experience
Any experience for these above would be considered as an asset
· High School Diploma or equivalent experience
· English Attestations of Collegial Studies (ACS) in Emergency Dispatch or equivalent certification
Any designation for these above would be considered as an asset
· Identifies risks and anticipates impacts to ensure a safe and secure environment
· Cultivates relationships to proactively support customers’ supply chain needs or those that support them
· Shares timely information within and across functions to get things done effectively
· Inspires others with impactful communications and adapts to the audience
· Makes informed and timely decisions to get things done
· Deals with pressure and change by staying calm to quickly adapt to changes
· Collaborates with key internal stakeholders to enable higher productivity
· Time Management
· Knowledge of computer aided dispatching systems
· Excellent typing skills (testing required)
· General Microsoft computer skills (testing required)
· Ability to look at multiple screens simultaneously
· Knowledge of the CPIC Systems
*Any knowledge for any of the above would be considered as an asset
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at [email protected].
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
Please monitor your email on a regular basis as communication to applicants is done via email.
CN is a North American transportation and logistics leader.
CN is a North American transportation and logistics leader focused on supply chain innovation and collaboration. We offer integrated shipping solutions, including rail, intermodal, trucking, freight forwarding, warehousing and distribution. We are an engaged corporate citizen, committed to the safety of our employees, customers and the public. CN is invested in building shareholder value and stronger communities, focused on environmental stewardship and developing an exceptional environment in the workplace. CN has the expertise, the network reach and the capacity to move your goods to a global marketplace in a safe, timely and cost effective manner. Welcome to CN, North America's Railroad.
Offices: 935 de La Gauchetière Street West, Montreal, QC H3B 2M9, CA
CN is a North American transportation and logistics leader.
CN is a North American transportation and logistics leader focused on supply chain innovation and collaboration. We offer integrated shipping solutions, including rail, intermodal, trucking, freight forwarding, warehousing and distribution. We are an engaged corporate citizen, committed to the safety of our employees, customers and the public. CN is invested in building shareholder value and stronger communities, focused on environmental stewardship and developing an exceptional environment in the workplace. CN has the expertise, the network reach and the capacity to move your goods to a global marketplace in a safe, timely and cost effective manner. Welcome to CN, North America's Railroad.
Offices: 935 de La Gauchetière Street West, Montreal, QC H3B 2M9, CA
